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Transform Reviews

3.8 Rating 791 Reviews
69 %
of reviewers recommend Transform
3.8
Based on 791 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Transform Reviews

About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Transform 1 star review on 15th March 2026
Clark
Transform 2 star review on 4th April 2025
Tina
Transform 5 star review on 28th June 2024
Abbie
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Really don't deserve any stars. Terrible service at Leeds clinic. No one knows what they are doing. Staff very off hand when challenged on their service. I have complained to a higher level and yet to hear anything back. Their manger (one of many has just left) and things have taken a turn for the worse. I have visited Transform for a number of years but every time you book an appointment, I'm guaranteed to get a call. The reception staff don't like to book late appointments as they are always in a rush to get home so I have taken my custom to Good Skin Days.
Helpful Report
Posted 8 years ago
have you closed down the Moortown branch. I have been twice for creams but you are never open. Noone there at 4.30 today and no one there at 2.45pm on Saturday 29.04.17 ? what are your opening hours. really cross as it took me an hour to get there and your website showed that you were open.
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Posted 9 years ago
The after care is horrendous. The way they have handled the PIP implant scandal has been appalling too, one of the few clinics who have charged clients for this inconvenience. Go with a company who really care about you not your money!
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Posted 9 years ago
If i could give 0 stars i would. Firstly, the consultation itself was completely unprofessional. the surgeon ate through my appointment after travelling over 2 hours to get to the "nearest clinic" full of promises to be "professional, trustworthy and reputable" i was completely let down. not only did the surgeon state i had deformed breasts (coincidentally the reason why i was looking for a breast augmentation) the company had no interest in helping me as i was not a normal case (becoming evident by not contacting me back within the next week in regards to the actual surgery- i am still waiting for a reply by the way). Therefore- unsurprisingly i found help elsewhere and have had a wonderful experience with the private clinic of Harley Street. Please don't waste your time and money.
Helpful Report
Posted 9 years ago
I have a ba booked for the 16th of April, however I have chosen not to go ahead with it because Transform have not made me feel comfortable, welcomed or taken seriously. My consultation with the surgeon was cancelled and I was only told 3 days before (I had to wait over a month just to get the consultation with him in the first place!) it was booked for 21/03/17. I had my first consultation with my patient co ordinator on the 8/02/17. then they tried telling me I had to wait until the 11th of April to get another one, however because I kicked up such a fuss they then suddenly had a 'cancellation' for the week after being the 28/03/17. I arrived at my consultation with the surgeon, had to wait for roughly 40 minutes to be seen. The surgeon wouldn't be very helpful when asking what implant size he thinks would look natural on me and what wouldn't (they do not have every implant size, so you can only try on about 4!), however I understand that isn't the surgeons fault, it is the companies. Once that was done I was then told I couldn't make a payment and wasn't guaranteed a bed because what they needed for me to pay they didn't have, weird right? It's almost as if they didn't want me to get it done! Anyway, I was then told not to worry, I would still have a bed guaranteed if I transferred the £500 deposit as soon as the bank transfer details were sent to me, which I did do as soon as I received the details about an hour later, however I was then told there were no more available spaces for the 16th of April AFTER giving them my £500 deposit and would have to wait until the 30th of April. As you can tell, I was not happy so decided to call the website, because my patient co-ordinater was not helpful in the slightest, would actually ignore my emails to her and reply a few days later or not at all. Despite being told that I could eventually have it done on the 16th because I rang the website it self and expressed how upset and disappointed I was, I have now come to the conclusion that I have no confidence in transform whatsoever and do not want to go ahead with the breast augmentation with them, I'm going to go somewhere else. It'll be a miracle if I actually get my £500 deposit back too! I would say this place is only helpful to patients that are either YouTube famous/bloggers !! Save yourself time, and money ladies. X
Helpful Report
Posted 9 years ago
Went for Brest implant I healed well the other is rock solid due to tissue Surgeon not willing to do any thing until guaranty is nearly up with them. Poor service go to MYA
Helpful Report
Posted 9 years ago
Had my operation at Transform Brentford, Riverside Clinic in Dec 2015 - met with my surgeon 3 weeks after for my post op and found out I had a rib deformity on my right side which should've been brought to my attention before my op. I was told my implant will not sit right because of this. 3 months after my surgery I went back due to a lump found which was causing me discomfort, my surgeon did not care and told me it had nothing to do with my operation and I should book a GP appointment as 'it could be more serious'. After being referred to Kingston Cancer outpatients ward by my GP I got the all clear. Leaving the problem for a further 9 months my (right) implant became extremely hard and the pain was unbearable which resorted me into calling Transform for further advice. November 2016 I met with my surgeon again and he told me the same thing that there wasn't anything wrong, I asked him to feel my implant and he staged 3 me capsule contraction which I needed to be operated on for (there are 4 stages). Today 28th Feb I am booked in for a pre op with the nurse and I requested a relative to be in the room with me as I do not feel comfortable or want to be lied to anymore, she was very rude and not understanding in why I feel this way. Having my boobs done here was the biggest mistake of my life as they are worse than what I had before any operation. Transform work more like a factory than a supportive clinic. DO NOT GO HERE FOR ANY COSMETIC PROCEDURES.
Helpful Report
Posted 9 years ago
Unprofessional consultation which was more like a really bad sales pitch. Condescending and rude. Will certainly not book to have my treatment purely based on this terrible 1st impression. Would avoid transform at all costs, nothing more than a money making machine.
Helpful Report
Posted 9 years ago
Had a consultation which felt like a really bad sales pitch. Unprofessional considering the costs involved, would not book my surgery here purely based on my 1st impression. Waste of my time coming in for a "consultation" don't know why I couldn't have had the same conversation on the phone. Would avoid transform at all costs, money making machine is all this is.
Helpful Report
Posted 9 years ago
Went in for the "Free First Consultation" and it was extremely rushed with barely any care. Consultants massively stuck up and couldn't provide effiect information on surgeries. Clinic really run down, doesn't feel right from when you walk through the door.
Helpful Report
Posted 9 years ago
I’ll start with my pre op screening which i had done on the 2nd June 2015 at the Sheffield clinic. My operation was booked for the 30th June 2015 and i heard nothing until three days before my operation where i was told by the nurse that i had MRSA and would need to come in to receive treatment. I carried out the treatment and had three consecutive results come back with as negative for MRSA. It was then that i found out it takes 48 hours for the result to come back. In the three weeks and four days after my pre op screening i was not contacted to let me know that i had MRSA and that i needed treatment, If i had been told in time i would have been able to have the treatment, which i had to pay for (would have expected that transform would have provided this for free as its a private company) and had the three consecutive MRSA tests done before my operation date. After i had the all clear from MRSA i was then called up and given a date for the end of August as July was fully booked. Shortly after this i had another call to then say that the surgeon had cancelled all of his August appointments and the earliest operation date would be the 3rd of September. I was due to start college on the 4th of September and had to start two weeks late as a result of this. I had carefully planned when i wanted to have the procedure done so that i would have had six weeks to recover whilst my son was off school and before i started college. I understand that sometimes things don't go to plan but i wont accept that my operation date had been set back three times due to lack of competence. I arrived for my operation at 10am to be operated on at 2pm. I was put into a shared room with a very loud crude woman, i chose to pull the curtain across and ignore her. I didn't end up going up to theatre until 6pm! I came out of surgery at 8pm in hope for a peaceful night sleep after waiting all day being anxious and hungry. From the minuet i was taken back down to my room to the minute the woman left the next day was excruciatingly uncomfortable. This woman was on FaceTime to her family, exposing herself and showing off her breast augmentation which she clearly wasn't happy with. I had to listen to her moaning and dramatically crying all night. When she fell asleep she then began to snore loudly and sleep talk. She was making threats to the nurses and about the surgeon who had done her surgery. The nurses apologised profusely to me for her behaviour and suggested i complain as i shouldn't have to endure that kind of behaviour being a private patient. The nurses were brilliant, they couldn't move me to a different room as the hospital was full but i appreciated how sympathetic they were to me. I have a short video footage of the woman if you would like me to send an attachment please let me know. I came in for my stitches to be removed and all was healing well, I am pleased with the results so far apart from a tiny piece of bone that seems to have been left sticking out on the bridge of my nose. I came back for my appointment on the 4th November to see the surgeon Dr Ahmed. Dr Ahmed was 70 minutes late to my appointment and when i asked about the bone on the bridge of my nose he dismissed it and said he wont look at my nose until all the swelling has gone down. This was the original complaint i sent to transform. Since sending this letter i received a £200 refund for my disturbed night which i do not feel is a decent amount. I paid for private care i deserve to get my moneys worth. I have not been given a date for any after care appointments of which there should have been a total of three since my appointment on the 4th November. I now have great difficulty breathing through my nose and breath through my mouth 90% of the time. When i do breath though my nose it in uncomfortable. I have pain in my nose when i do so and i feel light headed from the lack of oxygen. I have also noticed that when i sneeze or sniff my nose almost vibrates. The top bones on my nose ( I believe to be the nasal bone ) are clearly visible and my nose almost looks collapsed whilst the bottom of my nose is still thick which is one of the things i had asked to be reduced. Hence the “OPEN rhinoplasty” that i paid extra money for. Although it is clear that work has been done to my nose and that the large bump is now removed and a little tissue from the end of my nose has been taken away i still have a large nose with added breathing difficulties. I do not wish for Dr Ahmed to work on my nose again. There is absolutely no way i would trust him or maybe even anyone to touch my nose again after this horrific ordeal. My complaint has been ignored for over a year and i have now been neglected by not receiving any further after treatment. I urge you to deal with this matter immediately as it has already caused a big enough stress to my life. I will not leave this matter to go unnoticed for yet another year, i will take appropriate action. I have attached photos. I received a letter saying the date on the letter was wrong. This place has truly treated me awfully and are unable to admit that they have don't any wrong. Discussing! Cow boy surgeons. STAY CLEAR
Helpful Report
Posted 9 years ago
Communication...
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Posted 9 years ago
I had breast augmentation carried out by Transform some years ago. They recently ruptured and the NHS removed them in August 2016. I found out they used implants which I did not agree to in my consultation, they implanted a much larger size and they were PIP! Transform assured my in 2012 they were not PIP. I have complained and asked for compensation but they are not interested and said Transform Medical Group had gone into receivership! Funny how Transform Clinic is still open in Manchester with the same Surgeon Mr Clarke.
Helpful Report
Posted 9 years ago
Waste of money, I had 2 syringes of juvederm and there is no difference what so ever, seen a surgeon and they told me there is no reson as to why there's no difference with 2ml it may be the practitioners fault not filling the correct areas properly i will never visit transform again and make sure everyone i know who has fillers or surgery not to place there trust in them, Because you will pay money to come out looking the same way you went in!!!!!! Complete waste of time
Helpful Report
Posted 9 years ago
I arrived for my consultation today to be told they were running aprox 50minutes late. As if this wasn't bad enough the receptionist Cassie was extremely rude to me and even laughed in my face when I asked why they hadn't called me given I had travelled over an hour to get there. The way I was treated by her completely put me off using Transform all together and I will be booking my procedure else where.
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Posted 9 years ago
I had my nose done hear 8year ago wen i come around i was told i died i was rushed to hospital and spent 10days in i c u all i was told is i had no oxegen and that my lungs had filled with blood my nostrals are differemt shapes so they must of just rushed it after the complacations and to this day i was not told wot happend to me fully truefuly after being rushed out of ther clinic to hospital i nerver hurd from them
Helpful Report
Posted 9 years ago
I haven't even had my operation yet I was meant to be going in on the 16th of June to get my breast enhancement but it turned out that the surgeon had wrote down the wrong size and now they cannot get the size I want because the company that makes the implants doesn't have any of the size I wanted in. Now my surgery has been postponed until they get them in and have an appointment ready which they are saying may not be until July the 14th it's a joke I left myself skint to pay for this so I could get it done this month and now I have to play the waiting game while being in the dark as to when my surgery will go ahead and this is all through no fault of my own I feel like just asking for my money back and going somewhere else
Helpful Report
Posted 9 years ago
Very dissapointed with results of mole removal, Have been left left with bad scarring leading to very low self confidence , completely regret my decision to have cosmetic surgery at transform
Helpful Report
(Derma Roller) - Posted 9 years ago
I had Rhinoplasty with Dr Lahoud in November 2015. I had done a lot of research and found a mixed set of reviews regarding transform. One thing i noticed from peoples reviews was to ensure that i made it clear to the surgeon what i wanted. Unfortunately after repeatedly informing the surgeon what i wanted i can see from the result this wasn't taken on board. I'm now looking at a revision with a another practice. Initially i chose transform as the price was reasonable. However in the long run its going to cost a lot more now.
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Posted 9 years ago
Please avoid this company. Breast aug completed last July and have completely ruined my breasts. Surgeon has left the company so been reviewed by another. Mr Norfolk is advising I should now get an uplift and pay!! Avoid this company as the customer care is horrendous, as is the outcome of my surgery!!!! I am in process of seeking legal advice
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Posted 10 years ago
Hi there - sorry to hear that you're not happy with your surgery.I'll inform your clinic and ask them to get in touch with you. Thanks and we'll be in touch
Posted 10 years ago
Transform is rated 3.8 based on 791 reviews