Transform Reviews

3.8 Rating 778 Reviews
70 %
of reviewers recommend Transform
3.8
Based on 778 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Transform Reviews

About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

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Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 7th July 2018
Anonymous
Transform 1 star review on 3rd January 2018
Patricia
1
Anonymous
Anonymous  // 01/01/2019
Communication...
Helpful Report
Posted 7 years ago
I had breast augmentation carried out by Transform some years ago. They recently ruptured and the NHS removed them in August 2016. I found out they used implants which I did not agree to in my consultation, they implanted a much larger size and they were PIP! Transform assured my in 2012 they were not PIP. I have complained and asked for compensation but they are not interested and said Transform Medical Group had gone into receivership! Funny how Transform Clinic is still open in Manchester with the same Surgeon Mr Clarke.
Helpful Report
Posted 7 years ago
Waste of money, I had 2 syringes of juvederm and there is no difference what so ever, seen a surgeon and they told me there is no reson as to why there's no difference with 2ml it may be the practitioners fault not filling the correct areas properly i will never visit transform again and make sure everyone i know who has fillers or surgery not to place there trust in them, Because you will pay money to come out looking the same way you went in!!!!!! Complete waste of time
Helpful Report
Posted 7 years ago
I arrived for my consultation today to be told they were running aprox 50minutes late. As if this wasn't bad enough the receptionist Cassie was extremely rude to me and even laughed in my face when I asked why they hadn't called me given I had travelled over an hour to get there. The way I was treated by her completely put me off using Transform all together and I will be booking my procedure else where.
Helpful Report
Posted 7 years ago
I had my nose done hear 8year ago wen i come around i was told i died i was rushed to hospital and spent 10days in i c u all i was told is i had no oxegen and that my lungs had filled with blood my nostrals are differemt shapes so they must of just rushed it after the complacations and to this day i was not told wot happend to me fully truefuly after being rushed out of ther clinic to hospital i nerver hurd from them
Helpful Report
Posted 7 years ago
I haven't even had my operation yet I was meant to be going in on the 16th of June to get my breast enhancement but it turned out that the surgeon had wrote down the wrong size and now they cannot get the size I want because the company that makes the implants doesn't have any of the size I wanted in. Now my surgery has been postponed until they get them in and have an appointment ready which they are saying may not be until July the 14th it's a joke I left myself skint to pay for this so I could get it done this month and now I have to play the waiting game while being in the dark as to when my surgery will go ahead and this is all through no fault of my own I feel like just asking for my money back and going somewhere else
Helpful Report
Posted 7 years ago
Very dissapointed with results of mole removal, Have been left left with bad scarring leading to very low self confidence , completely regret my decision to have cosmetic surgery at transform
Helpful Report
(Derma Roller) - Posted 7 years ago
I had Rhinoplasty with Dr Lahoud in November 2015. I had done a lot of research and found a mixed set of reviews regarding transform. One thing i noticed from peoples reviews was to ensure that i made it clear to the surgeon what i wanted. Unfortunately after repeatedly informing the surgeon what i wanted i can see from the result this wasn't taken on board. I'm now looking at a revision with a another practice. Initially i chose transform as the price was reasonable. However in the long run its going to cost a lot more now.
Helpful Report
Posted 8 years ago
Please avoid this company. Breast aug completed last July and have completely ruined my breasts. Surgeon has left the company so been reviewed by another. Mr Norfolk is advising I should now get an uplift and pay!! Avoid this company as the customer care is horrendous, as is the outcome of my surgery!!!! I am in process of seeking legal advice
Helpful Report
Posted 8 years ago
Hi there - sorry to hear that you're not happy with your surgery.I'll inform your clinic and ask them to get in touch with you. Thanks and we'll be in touch
Posted 8 years ago
Didn't check finance application and went ahead with procedure letting me know everything was in place so left with a huge debt
Helpful Report
Posted 8 years ago
The technician didn't offer any help at all, she wasn't sure about which treatment/creams to use
Helpful Report
(Botox) - Posted 8 years ago
Hi there - really sorry to hear about your recent Transform experience. We will follow up with your clinic to find exactly what happened. Thanks and we'll be in touch
Posted 8 years ago
Got my op on the 8th of December and never seen nor heard from them since the 22nd December 2015 had to deal with my sores myself Most appointment were cancelled not even seen the surgeon at my 6 weeks no I'm 8 weeks still waiting g for them to get in contact but they will take you're 6 grand not one bit happy think I should go further to let people know the aftercare is a joke ?????
Helpful Report
Posted 8 years ago
Hi there - really sorry to hear about your recent experience with us. This is not how we want our patients to feel. We'll contact your clinic and co-ordinator to find out more about your situation and will be in touch. Please accept our apologies. Thanks
Posted 8 years ago
All the times when you go for treatment it's someone different treating you every 6 months.ive also had bad experience with the receptionist Tina her name is she was on the phone to me she put the phone down but I heard all her conversation wat she said bad about me. I am a customer for transform so she's got no right to talk about me like that as I pay for my treatment so what right does she have to swear at me behind by back while I'm still on the phone.
Helpful Report
(Laser) - Posted 8 years ago
Hi there - very sorry to hear about your recent experience with us. This is totally unacceptable and we will be following up with the clinic manager as a priority. Please accept our apologies and we'll be in touch. Thanks
Posted 8 years ago
The service is poor, the treatments are incorrectly administered and I can 100% say that I won't be going back.
Helpful Report
(Botox) - Posted 8 years ago
Really sorry to hear that you were disappointed with your experience at Transform - we will be following up with the clinic you attended to find out more. Thanks and we'll be in touch
Posted 8 years ago
Very unhappy with aftercare of operation. Not happy with result of surgery either. I was charged for a second appointment with surgeon even though the first time I made appointment the care coordinator never got back to me like the surgeon advised she would. Was upset by the way care coordinator spoke to me after loan application came through late. I did not receive adequate pain relief after operation and was in agonising pain for a week. Overall really disappointed with service. Standards really low compared to other cosmetic surgery clinics. Really regret choosing Transform
Helpful Report
(Otoplasty) - Posted 8 years ago
Very sorry to hear that you're not happy with the level of care and the results you achieved with Transform. We'll be following up with you clinic and co-ordinator and will be contacting you in due course. Thanks and we'll be in touch
Posted 8 years ago
Stop sending me these emails! I have already done a feedback back for you. You are now starting to harras me.
Helpful Report
(Breast Augmentation) - Posted 8 years ago
Hi there - we've taken your details off our system. Sorry for any inconvenience caused. Thanks
Posted 8 years ago
Poor advice, poor facilities and I was sold a product I didn't need. When I asked for my money back, Transform refused. I have complained and I am waiting to hear back from the head office. I will not use Transform ever again - unless I receive a full refund on the poor service I have received.
Helpful Report
(Botox) - Posted 8 years ago
Hi there - sorry you feel this way about your recent treatment, we will follow up with the clinic you attended. Thanks
Posted 8 years ago
I was told by the lady on the phone that the derma roller would help with my hyper pigmentation. An appointment was made at the Hale clinic for a consultation and the procedure. I arrived for the consultation only to be told, the drama roller wouldn't help with hyper pigmentation and I would need a 25% TCA peel. For this I would have to pay a £50 consultation fee and go to the Pines Clinic. The Hale clinic didn't know the price of the 25% TCA peel so I rang the Pines when I got home. I was told they don't do a 25% peel, only a 15% peel. I informed the lady I had been specifically told they do a 25% one. The lady said she would get someone called Maria to phone me back. I didn't get a call back so phoned 2 later only to be told Maria was busy and would phone me back. Again no call. I have used transform in the past but wouldn't use them again as I feel they have gone down hill and the customer service is poor.
Helpful Report
(Derma Roller) - Posted 8 years ago
Hi there - really sorry to hear about your recent experience at Transform. I can only apologies for the misinformation in between the clinics. We will be following up with the clinic. Please don't let this put you off Transform, our practitioners are second to none as are the results we see here. Thanks and all the best
Posted 8 years ago
I came bck 2 see the same nurse julie as i was told i had 2 stay wth her as she originally did my treatment. She gave me filler in the same place smaller amount. Since then ive had 2 go somewhere else. I needed 2 have everything redone after spending over £1000 with Transform !!!
Helpful Report
(Juvederm Ultra) - Posted 8 years ago
Hi there - really sorry to hear about your recent experience. If you're not happy with any treatment, you should always let the clinic know and arrange a follow up appointment. Thanks
Posted 8 years ago
My review with Mr Tahery was cancelled and a letter was sent to my old address even though Karen put a note on my file to send letters to my parents address. I have now missed my appointment and have been told if I want to see him I need to go to Manchester from Lincoln. This was not my error I have now been left with a long wonky nose my stitch has not healed properly this is unacceptable. I have called Karen 4 times the last 2 days and have not had a call back.
Helpful Report
(Facial Surgery) - Posted 8 years ago
Hi there - very sorry to hear about your recent issue. I will ensure that someone from clinic, preferably Karen, calls you today to try and see how we can get you to see Dr Tahery as soon as poss. Please accept our apologies and we'll be in touch asap. Thanks
Posted 8 years ago
Transform is rated 3.8 based on 778 reviews