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Transform Reviews

3.8 Rating 791 Reviews
69 %
of reviewers recommend Transform
3.8
Based on 791 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Read Transform Reviews

About Transform:

At Transform we've been helping patients
for almost 40 years. A combination of
expert surgeons, dedicated cosmetic
surgery hospitals, comprehensive
aftercare and caring committed
staff sets us apart from other providers.

Visit Website

Phone:

0800 655 6406

Email:

Marketing.Team@transform.co.uk

Location:

192 Altrincham Road,
Manchester,
M22 4RZ

Write Your review

Transform 1 star review on 15th March 2026
Clark
Transform 2 star review on 4th April 2025
Tina
Transform 5 star review on 28th June 2024
Abbie
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Shocking Experience !! Read !!
Transform 1 star review on 7th July 2018
Anonymous
4
Anonymous
Anonymous  // 01/01/2019
Didn't check finance application and went ahead with procedure letting me know everything was in place so left with a huge debt
Helpful Report
Posted 10 years ago
The technician didn't offer any help at all, she wasn't sure about which treatment/creams to use
Helpful Report
(Botox) - Posted 10 years ago
Hi there - really sorry to hear about your recent Transform experience. We will follow up with your clinic to find exactly what happened. Thanks and we'll be in touch
Posted 10 years ago
Got my op on the 8th of December and never seen nor heard from them since the 22nd December 2015 had to deal with my sores myself Most appointment were cancelled not even seen the surgeon at my 6 weeks no I'm 8 weeks still waiting g for them to get in contact but they will take you're 6 grand not one bit happy think I should go further to let people know the aftercare is a joke ?????
Helpful Report
Posted 10 years ago
Hi there - really sorry to hear about your recent experience with us. This is not how we want our patients to feel. We'll contact your clinic and co-ordinator to find out more about your situation and will be in touch. Please accept our apologies. Thanks
Posted 10 years ago
All the times when you go for treatment it's someone different treating you every 6 months.ive also had bad experience with the receptionist Tina her name is she was on the phone to me she put the phone down but I heard all her conversation wat she said bad about me. I am a customer for transform so she's got no right to talk about me like that as I pay for my treatment so what right does she have to swear at me behind by back while I'm still on the phone.
Helpful Report
(Laser) - Posted 10 years ago
Hi there - very sorry to hear about your recent experience with us. This is totally unacceptable and we will be following up with the clinic manager as a priority. Please accept our apologies and we'll be in touch. Thanks
Posted 10 years ago
The service is poor, the treatments are incorrectly administered and I can 100% say that I won't be going back.
Helpful Report
(Botox) - Posted 10 years ago
Really sorry to hear that you were disappointed with your experience at Transform - we will be following up with the clinic you attended to find out more. Thanks and we'll be in touch
Posted 10 years ago
Very unhappy with aftercare of operation. Not happy with result of surgery either. I was charged for a second appointment with surgeon even though the first time I made appointment the care coordinator never got back to me like the surgeon advised she would. Was upset by the way care coordinator spoke to me after loan application came through late. I did not receive adequate pain relief after operation and was in agonising pain for a week. Overall really disappointed with service. Standards really low compared to other cosmetic surgery clinics. Really regret choosing Transform
Helpful Report
(Otoplasty) - Posted 10 years ago
Very sorry to hear that you're not happy with the level of care and the results you achieved with Transform. We'll be following up with you clinic and co-ordinator and will be contacting you in due course. Thanks and we'll be in touch
Posted 10 years ago
Stop sending me these emails! I have already done a feedback back for you. You are now starting to harras me.
Helpful Report
(Breast Augmentation) - Posted 10 years ago
Hi there - we've taken your details off our system. Sorry for any inconvenience caused. Thanks
Posted 10 years ago
Poor advice, poor facilities and I was sold a product I didn't need. When I asked for my money back, Transform refused. I have complained and I am waiting to hear back from the head office. I will not use Transform ever again - unless I receive a full refund on the poor service I have received.
Helpful Report
(Botox) - Posted 10 years ago
Hi there - sorry you feel this way about your recent treatment, we will follow up with the clinic you attended. Thanks
Posted 10 years ago
I was told by the lady on the phone that the derma roller would help with my hyper pigmentation. An appointment was made at the Hale clinic for a consultation and the procedure. I arrived for the consultation only to be told, the drama roller wouldn't help with hyper pigmentation and I would need a 25% TCA peel. For this I would have to pay a £50 consultation fee and go to the Pines Clinic. The Hale clinic didn't know the price of the 25% TCA peel so I rang the Pines when I got home. I was told they don't do a 25% peel, only a 15% peel. I informed the lady I had been specifically told they do a 25% one. The lady said she would get someone called Maria to phone me back. I didn't get a call back so phoned 2 later only to be told Maria was busy and would phone me back. Again no call. I have used transform in the past but wouldn't use them again as I feel they have gone down hill and the customer service is poor.
Helpful Report
(Derma Roller) - Posted 10 years ago
Hi there - really sorry to hear about your recent experience at Transform. I can only apologies for the misinformation in between the clinics. We will be following up with the clinic. Please don't let this put you off Transform, our practitioners are second to none as are the results we see here. Thanks and all the best
Posted 10 years ago
I came bck 2 see the same nurse julie as i was told i had 2 stay wth her as she originally did my treatment. She gave me filler in the same place smaller amount. Since then ive had 2 go somewhere else. I needed 2 have everything redone after spending over £1000 with Transform !!!
Helpful Report
(Juvederm Ultra) - Posted 10 years ago
Hi there - really sorry to hear about your recent experience. If you're not happy with any treatment, you should always let the clinic know and arrange a follow up appointment. Thanks
Posted 10 years ago
My review with Mr Tahery was cancelled and a letter was sent to my old address even though Karen put a note on my file to send letters to my parents address. I have now missed my appointment and have been told if I want to see him I need to go to Manchester from Lincoln. This was not my error I have now been left with a long wonky nose my stitch has not healed properly this is unacceptable. I have called Karen 4 times the last 2 days and have not had a call back.
Helpful Report
(Facial Surgery) - Posted 10 years ago
Hi there - very sorry to hear about your recent issue. I will ensure that someone from clinic, preferably Karen, calls you today to try and see how we can get you to see Dr Tahery as soon as poss. Please accept our apologies and we'll be in touch asap. Thanks
Posted 10 years ago
Awful Feel like just wanted my money and bot given me options that other surgeons have in many places across uk....very disappointed when so highly recommended ....
Helpful Report
(Breast Surgery) - Posted 10 years ago
Hi there - sorry to hear your feedback. We work with over 35 surgeons and all of them have different opinions in terms of what is best for certain patients. If don't have a good rapport with one surgeon, we are happy to arrange a consultation with another. Our clinical team and care is second to none so please don't be put off. Thanks and all the best
Posted 10 years ago
Misleading information on web site. This was made worse by the wrong information being given at the initial consultation.
Helpful Report
(Juvederm Ultra) - Posted 10 years ago
Hi there - can you please let us know what information you are referring to so we can review and make amends if necessary. Sorry that you feel that you've been mislead, if there's any way we can, let us know. Thanks
Posted 10 years ago
You have shared private information of mine which I kept a secret from my own family....have THE WORST complaints handlers After referring so many people to you which will equate to 1000s of pounds you have treated me appallingly. I will be getting legal advice.
Helpful Report
(Juvederm Ultra) - Posted 10 years ago
Hi there - patient confidentiality is of utmost importance to us so we are very sorry if you feel this has been breached. Please can we contact you to discuss what's gone wrong, we are keen to establish exactly what's happened. Thanks
Posted 10 years ago
Very disappointed with my last visit at the new office in Hale,having been so happy with previous staff in Bowden for many years. I am disappointed with my Ultherapy treatment a year ago, and still have'nt had my review.I did mention it on my last appt but was asked to make a further appt with the person who applied the treatment, however the only 2 days of the week which I can make- Tues am and all day Friday (due to work) are not the days which are available.I was surprised that the receptionist did'nt try suggest an alternative, instead I am left without an appt and feel the Ultherapy was a waste of money. money.
Helpful Report
(Juvederm Ultra) - Posted 10 years ago
Hi there - very sorry to hear about your recent experience at the Hale clinic. We will ensure someone calls you back to get you back in for a review at a time/day to suit you. Again, please accept our apologies and we'll be in touch. Thanks
Posted 10 years ago
Came out of surgery,was offered a cup of tea waited and waited left on the bed without nurse call so couldn't even get the day staff.After waiting an hour and half not even been checked on LUCKILY I had my remote and had no further option but to bang on my bed.After that two day staff came in (the one who offered me the cup of tea also) I was outraged and stated I was still waiting for my drink and dinner as I hadnt eaten or drank anything for 23hours all I got was an appolodgy.THEN when the same women came in to give me my cup of tea she ran over my drains with the side table and nearly ripped them out my side.night nurse couldn't thank quick enough she was in an out every hour probably like the day staff should of been!I have worked as a health assistant and they didn't have a clue ! Wouldn't recommend to anyone.
Helpful Report
(Breast Surgery) - Posted 10 years ago
Very sorry to hear about your experience, this is not how we want our patients to feel like post surgery. Can you please let us know what clinic you attended and we will follow up as a matter of urgency. Thanks and once again, please accept our apologies
Posted 10 years ago
The surgeon was absolute horrible and insensitive. Completely threw me off guard. I assume you come to a place like this to gain confidence, not to have it knocked out of you.
Helpful Report
(Breast Surgery) - Posted 10 years ago
Hi there - very sorry to hear about your recent consult with us, please can you let us know what clinic you attended and we will follow up with the clinic manager and surgeon to establish what happened. Please accept our apologies. Thanks
Posted 10 years ago
Had previously went to Transform for Botox which I was pleased with. However on my last visit I felt totally miss sold to. I was charged almost £1,400 for 3 syringes of filler and two areas of Botox. The consultant conveniently didn't tell me an offer that was going for £999 which would have given me my fillers ,3 areas of Botox and a course of 3 peels! I also mentioned a course of 3 IPL I had a while back which after 2 there was no improvement to which no one contacted me back. The consultant told me that if I'd had the last one it would have cleared them all (even the nurse said that didn't make sense!!). When I expressed my doubt my daughter who was with me said she rolled her eyes. Needless to say I feel totally ripped off, missold to but even more upsetting is the fact that they care more about making money than what is best for their patients. To add insult to injury no one has still not contacted me regarding my complaint which was a month ago!!!!!!!
Helpful Report
(Botox) - Posted 10 years ago
Hi there - very sorry to hear about your experience. Can you please let us know what clinic you attended and we'll follow up with your patient co-ordinator. You should have been informed of the current offer prior to treatment taking place, I'm very sorry that this wasn't communicated with you. Thanks and hope to hear from you soon
Posted 10 years ago
sales rep tells you a pack of lies and stupidly because i took what she said as true and didnt read all the terms booklet they have take my money and ive not had the surgery amd the wont refund my money £480!! i would not recomend listening to the reps they talk crap!
Helpful Report
(Breast Surgery) - Posted 10 years ago
Hi there - we do have a cancellation policy and if you cancel close to your operation date, there is a cost implication. This is due to the surgeon and theatre time that was allocated to your op which we can't fill at such short notice. It's important that all patients thoroughly read the Patient Guide that is provided. Thanks
Posted 10 years ago
I feel very let down by transform I was messed around a lot had very little communication from them they messed up with my medical and I lost money during the process . I had my surgery the surgeon and the hospital were great very nice and friendly and looked after me well. I have had no communication from them since I feel this is very poor service especially after the amount of money I have spent and would not recommend transform to anyone.
Helpful Report
(Breast Surgery) - Posted 10 years ago
Hi there - very sorry to hear about your experience at Transform. Can you let us know what clinic you attended and we will follow up with them. Aftercare is very important and we'e keen for you to speak and see someone as soon as possible. Thanks
Posted 10 years ago
Transform is rated 3.8 based on 791 reviews