Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,786 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,786 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking forward to it...”

Helpful Report

Posted 2 years ago

“We have stayed at travelodge stafford m6 on many occasions and found all the staff friendly and very helpful rooms are very clean and well stocked, we are staying there again very soon, Albert & Yvonne”

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Posted 2 years ago

“Quick and easy to use. Prompt return email all in all a great service at great rates”

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Posted 2 years ago

“My stay is comfortable and easy.”

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Posted 2 years ago

“Booking is always easy and simple with Travelodge”

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Posted 2 years ago

“Never have any problems, all very straightforward, very quick, good”

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Posted 2 years ago

“Easy and very quick”

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Posted 2 years ago

“Room clean but aircon broken, breakfast modest but tasty. Pizza delucious”

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Posted 2 years ago

“tried to book another branch and the price went up before I reached the booking stage. not good”

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Posted 2 years ago

“Booked 2 nights ( Tuesday and Wednesday)only stayed 1 as totally not fit for purpose as I am in a wheelchair permanently. No level parking near premises. Instead you have to use a supermarket car park down a hill. "Accessible " bedroom......the bed was so low I almost fell on the floor. Luckily my partner was there to assist me. When this was explained to reception on the the Wednesday morning all they said was take it up with head office. Really helpful...NOT!!!!”

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Posted 2 years ago

“Clean and straight forward accommodation, you know what you're going to get. It suits me for short stays in London where everywhere is so expensive. This time I'm getting breakfast included so I'll let you know how it goes.”

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Posted 2 years ago

“Good price”

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Posted 2 years ago

“Stayed in a Travelodge before it’s nice, it’s clean and the staff are friendly”

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Posted 2 years ago

“Always friendly staff, rooms are always clean, what more do you want for the price??”

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Posted 2 years ago

“xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx”

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Posted 2 years ago

“Difficulty in attempting to book a room on the phone app. Saver price indicated not available & payment therefore not accepted! Extremely poor communication, with absolutely no explanations!!”

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Posted 2 years ago

“Stayed in Travelodges many times and never been disappointed with the accommodation or service”

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Posted 2 years ago

“Great Value for money… Good Rooms and surroundings- 3rd time in the last 4 weeks I’ve used and they’re conveniently located.”

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Posted 2 years ago

“Needed advice about a cycle storeage rang and was told no problem. Booked rang with booking ref and arranged ground floor room . Only issue is the cost of calls to 0871 …. Mmm from mobile pricy. Why not just 0191 Newcastle code”

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Posted 2 years ago

“Easy booking and to find hotel.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,786 reviews