Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to use and book, simple to navigate and get exactly what I wanted and when”

Helpful Report

Posted 2 years ago

“Most are very dog friendly and will go out of their way for dog owners who own dogs with special needs”

Helpful Report

Posted 2 years ago

“Very easy and quick to book”

Helpful Report

Posted 2 years ago

“Seif was a great host and made us feel welcome on our stay. The guys have all done a great job. Thanks we will definitely stay here again.”

Helpful Report

Posted 2 years ago

“Very happy to stay with Travelodge again, it's a shame your bank holiday prices are so inflated or I would stay a lot more”

Helpful Report

Posted 2 years ago

“Enjoyed our stay wonderful staff 👍”

Helpful Report

Posted 2 years ago

“Always great variety of holidays at great value. I have stayed in the London hotels on several occasions and have also booked 2 overseas holidays all very enjoyable”

Travelodge UK 5 star review on 2nd June 2023

Helpful Report

Posted 2 years ago

“Awful. Didn’t tell me there was building work going on. Scaffolding all around and builders outside my window in the evening and morning. Had to keep the window and curtains shut.”

Helpful Report

Posted 2 years ago

“Needs refurbishment wifi should be included one of the worst nights sleep ive ever had”

Helpful Report

Posted 2 years ago

“Very good value”

Helpful Report

Posted 2 years ago

“Have been booking rooms with Travelodge for years now and the booking site is so easy to navigate it makes finding the rooms simple”

Helpful Report

Posted 2 years ago

“Easy to book and the refurbished rooms look good”

Helpful Report

Posted 2 years ago

“Easy to book no problems”

Helpful Report

Posted 2 years ago

“Really easy to book 👍”

Helpful Report

Posted 2 years ago

“A decent clean room. Had everything I needed. The receptionist was helpful with good customer service skills, Ebony.”

Helpful Report

Posted 2 years ago

“Really is an appalling App. Always has been. Why not spend some £££s and develop a better App?”

Helpful Report

Posted 2 years ago

“Have stayed with you before and confident we will have a room with the standard you advertise. Always clean and very comfortable.”

Helpful Report

Posted 2 years ago

“Only problem i had i couldn't get my discount code on my first booking which was abit frustrating”

Helpful Report

Posted 2 years ago

“No volveremos a ir, está bien situado pero para lo que cuesta no lo vale, no te limpian la habitación, ni te hacen la cama o cambian las sábanas, un desastre, solo lo hacen después de estar en el hotel 6 días. Nos quejamos dos veces pero nos dijeron que es la política de la empresa, desde que empezó el COVID esto no se ha vuelto hacer”

Helpful Report

Posted 2 years ago

“Not the best hotel booking experience, but we got there in the end.”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews