Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff, Lisa and Karen! Room very clean and tidy.”

Helpful Report

Posted 2 years ago

“Looking forward to meeting you all at Farringdon”

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Posted 2 years ago

“Booking easy, was a good price for three nights. Hopefully all will be good when we go.”

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Posted 2 years ago

“It’s quite annoying to search for your destination, add the room and WiFi and then when you are asked to log in to your account you have to start all over again”

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Posted 2 years ago

“Booking system on website was very easy to navigate”

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Posted 2 years ago

“Found it really easy to book two rooms , one accessible for a three night stay in Swansea with my sister. Added on breakfast as well so booking online for a 77yr old was no problem! Easier than Premier Inn which we have used before .”

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Posted 2 years ago

“Simple clear and quick booking process with all extras clear and unambiguous”

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Posted 2 years ago

“Never been disappointed with the rooms. Clean”

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Posted 2 years ago

“I did have a big problem booking but I did get re directed to Apple Pay which has been successful & for which I’m very grateful. I like staying at Travelodge it’s convenient comfortable & clean & I enjoy the breakfast.”

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Posted 2 years ago

“W Very welcoming receptionist. Rooms were Clean and well equipped. Comfortable beds.”

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Posted 2 years ago

“Always pleasant helpful staff to help. Also easy to book online.”

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Posted 2 years ago

“Buenos días. La experiencia fue muy buena, era mi primera vez en su sitio web de reservas y me pareció muy ágil y fácil de utilizar. Lo que sugiero es que puedan ser ubicados en la plataforma Booking. com para facilitar el acceso, ya que me llevó tiempo encontrarlos, y poder obtener mejores ofertas en su hotel. Desde ya muchas gracias por el espacio, Saludos cordiales y en breve estré viviendo la experiencia de alojarme en vuestro hotel Central en Cambridge.”

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Posted 2 years ago

“My home in Glasgow”

Helpful Report

Posted 2 years ago

“Have booked at Eastleigh for Sep and its doubled in price for the same time from last year £53.99 now £102.99”

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Posted 2 years ago

“Glossop Travelodge was great as per usual. The room was fresh and clean. Sammi and Sam were very helpful on our two separate arrivals at the end of May.”

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Posted 2 years ago

“Quite easy to look up the required Travelodge and the entries required are easy to add.”

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Posted 2 years ago

“Clean and comfortable but no draws for clothing !!”

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Posted 2 years ago

“Easy to use and easy to select hotels particularly if you've stayed before. However, using Quidco only picks up the payments about half the time which is disappointing.”

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Posted 2 years ago

“Clean and quick check in process.”

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Posted 2 years ago

“Looking forward to it...”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews