Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reminders that I have been viewing a possible stay at a Travelodge are becoming very annoying....if I am going to book a stay I will do so when I am certain it is in the right location for Me”

Helpful Report

Posted 2 years ago

“The good point: I managed to book my stay. Less good: the process was quite glitchy. The site froze during my first attempt to book, so I had to start again, successfully this time.”

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Posted 2 years ago

“Always prompt online and always had pleasant staff where ever we have stayed.”

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Posted 2 years ago

“First stay at a Travelodge. Stayed in Brent Cross, the staff were welcoming and lovely. If travelling to London again, I’d much rather stay here and travel into the city.”

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Posted 2 years ago

“Booking is easy and quick. Being able to add extras at the same time is also good.”

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Posted 2 years ago

“Quick and Simple booking process.”

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Posted 2 years ago

“No problem. Simple and straight forward”

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Posted 2 years ago

“easy access website and book up”

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Posted 2 years ago

“Easy to book. Generally good value for money. Staff always helpful and rooms clean & comfortable”

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Posted 2 years ago

“Haven’t stayed yet but booking easy.”

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Posted 2 years ago

“Easy to find what I needed but your prices change so much by the day so it is difficult to know when to book!”

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Posted 2 years ago

“Always have a good service”

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Posted 2 years ago

“Easy to book no hidden extras never disappoints”

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Posted 2 years ago

“Great hotel for anyone visiting the hospital, bus stop right outside. The rooms are basic, no hairdryer. But saying that very clean. The staff were all very friendly and helpful cannot fault them in any way. Would definitely stay again on future hospital visits.”

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Posted 2 years ago

“Very easy to negotiate website. Easy to book. Can take a pet with you.”

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Posted 2 years ago

“I use Travelodge quite often. Usually a Sunday night because they’re the cheapest price. Some are wonderful and some need seriously upgrading. Can’t fault them though to be honest.”

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Posted 2 years ago

“Quick & easy to follow when booking online, hope the stay is just as good”

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Posted 2 years ago

“Great value”

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Posted 2 years ago

“The site is very easy to navigate through, selected options are shown quickly and the confirmation email is swiftly received.”

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Posted 2 years ago

“My room was perfectly adequate for a one-night stop. The staff were very helpful in getting to grips with the WiFi setting. I was disappointed to find it was valid for only 30 minutes from sign-in, not 30 minutes usage. Being next to an M&S Food Store was a blessing.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews