Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Room was nice and clean reception staff were.polite and friendly.”

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Posted 2 years ago

“.....................”

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Posted 2 years ago

“Very good and easy access to booking system”

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Posted 2 years ago

“Bit of a rip off with call charge.”

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Posted 2 years ago

“Easy to book on line. Looking forward to staying”

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Posted 2 years ago

“we love to stay at Travelodge when we come over from Germany. The housekeeping could be better sometimes (missing toilet paper or towels etc.) But the price is always good and the rooms are clean.”

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Posted 2 years ago

“We were a large party for a local wedding on Friday 2nd June. The staff on that night, especially Andy were very helpful and made our stay a good experience. Thank you.”

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Posted 2 years ago

“A bit tired, but a central location”

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Posted 2 years ago

“Everything Fine”

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Posted 2 years ago

“Made an error whilst booking so had to phone customer service who changed it for me and I paid the difference, however I was very disappointed when I came of call and checked the price on line to realise they had charged me a much higher rate along with the admin fee , yet still put it through as saver rate. Will never use them again.”

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Posted 2 years ago

“Is not what I believe to be . Because if I want cancel they dint what refound de money or they dint want cancel sow if you have probleme or cancellation fly you lose money lots of money .”

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Posted 2 years ago

“Haven’t visited yet, but really easy to book”

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Posted 2 years ago

“Location is great. We were going to the Utilita Arena and this was a short walk away from the Travelodge. The rooms were ok, could do with a bit of a spruce up and some new carpets, but it was clean and had everything we needed. The staff were lovely and friendly and helpful. We didn’t have any issues during our 1 night stay and I would happily stay there again if I was staying in the area.”

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Posted 2 years ago

“I hope can have a nice trip”

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Posted 2 years ago

“Always use Travelodge for stopovers, friendly welcome on booking in. Clean, comfy rooms & a guaranteed good night’s sleep.”

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Posted 2 years ago

“Easy to book. Clean accommodation very comfortable for our stay”

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Posted 2 years ago

“As a general rule, being a single person, Travelodge is a perfect night away for me. Safe, economical and usually has an acceptable eating place close by. Glastonbury will be a new location for me in August. Sheila”

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Posted 2 years ago

“Excellent welcome and super room for a one night accommodation.”

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Posted 2 years ago

“Staff were friendly but room was not clean. Especially around the toilet roll holder it was thick with dirt,dust and grime”

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Posted 2 years ago

“We have used Travelodge many times in the past - particularly helpful was being able to book for weeks on end whilst we awaited house purchase (having already sold and vacated our home)”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews