Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good situated n Good prices 👍”

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Posted 3 years ago

“Very easy to book”

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Posted 3 years ago

“Always stay here. Staff are super friendly and helpful”

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Posted 3 years ago

“Easy to use website, happy with location and price.”

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Posted 3 years ago

“Excellent service lovely staff couldn't do enough.”

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Posted 3 years ago

“Stayed at Manchester Piccadilly on numerous occasions. Always had a great time. The hotel is clean and tidy and staff are always very welcoming.”

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Posted 3 years ago

“Simple booking experience on-line”

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Posted 3 years ago

“Easy to book and arrange, first class .”

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Posted 3 years ago

“Clean, comfortable accommodation and a welcome from, invariably, friendly and helpful staff.”

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Posted 3 years ago

“The actual booking experience was excellent and I would give it a 5 if it was not for the fact that the travelodge app does not retain the booking so that If I go into app I have to put the info in again ie booking ref number to get my future booking info. Frustrating!”

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Posted 3 years ago

“I had a lot of problems trying to find the "book now" until I realised I had to hit the extras part and then get through to the booking section.”

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Posted 3 years ago

“Easy to book online. No problems at all”

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Posted 3 years ago

“Very easy to book .”

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Posted 3 years ago

“Rubbish with your training I was given one week learn the night shift. Was then paid off you company is rubbish you should at least give 3 months training per person was left on my own after one week and could not do the full job on my own to much for one person you should employ night shift person and an night receptionist it is to much work for one person doing night shift”

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Posted 3 years ago

“Lovely hotel”

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Posted 3 years ago

“Room was very clean. Staff were very helpful. Fantastic location overlooking the harbour.”

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Posted 3 years ago

“Having put in my booking requirements I was then required to repeat this information when it moved me to the next screen WHY. As it had happened previously when I accessed your website I checked the data I entered very carefully it was correct”

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Posted 3 years ago

“Staff is kind and helpful. I was not anticipating sleeping beneath rumbling trains. The twin room is very small although it was very clean. Window view is a concrete wall heightening that underground lightless experience - unpleasant and disconcerting. Wifi is not complimentary nor is breakfast - not sure this is good value.”

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Posted 3 years ago

“Very good thanks”

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Posted 3 years ago

“very expensive for a room now even t double at the weekend bit off rip off prices now used to be a budget hotel, not any more”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews