Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very straightforward!”

Helpful Report

Posted 3 years ago

“Booking was easy and very efficient thanks to Brendon the booking agent”

Helpful Report

Posted 3 years ago

“Unbelievable to my sheer amazement and utter disappointment, Travelodge had just "stolen" 70 pounds from me, a pensioner of 74 years, struggling like many other people to make ends meet in the current cost of living climate for a hotel room and service that simply does not exist and to make things worse now refuses to give me my money back even though I made this booking completely in good faith.”

Helpful Report

Posted 3 years ago

“Easy to choose and book. Good website to navigate”

Helpful Report

Posted 3 years ago

“Neat, tidy rooms, quiet place where you can enjoy your stay with the family. Excellent stay with Travelodge.”

Helpful Report

Posted 3 years ago

“Booked okay”

Helpful Report

Posted 3 years ago

“Clean rooms, manager helpful and friendly, great to have 1200 checkout. Lovely location”

Helpful Report

Posted 3 years ago

“Mostly used in London and at Airports- convenient locations and a comfortable overnight or two - meals available if required.”

Helpful Report

Posted 3 years ago

“easy to book with.”

Helpful Report

Posted 3 years ago

“Last minute bookings are expensive”

Helpful Report

Posted 3 years ago

“Always find it so easy to book and pleasant stays”

Helpful Report

Posted 3 years ago

“Online booking was difficult to use when booking multiple rooms, with different sleeping arrangements, for a group of people staying differing lengths of time. When booking online for a group, there needs to be separate drop-downs available to cater for this because once you set check-in and check-out dates, it assumes you want this applied to all rooms automatically, which is not always the case.”

Helpful Report

Posted 3 years ago

“No problem booking”

Helpful Report

Posted 3 years ago

“Our regular Travelodge in Kingswinsford is always clean and in god order. The staff. Are friendly and professional.”

Helpful Report

Posted 3 years ago

“Very easy to use site”

Helpful Report

Posted 3 years ago

“Everything was easy and straight forward to book”

Helpful Report

Posted 3 years ago

“Travelodge charged me twice for the same booking, with only 1 confirmation number. I tried to call the premium rate number several times but was told it was busy. So I had to try and find their email address and sent msg. Hopefully I'll get a reply quicker than their 5 day automated reply says.”

Helpful Report

Posted 3 years ago

“Very easy to book and make a reservation. A good online booking system.”

Helpful Report

Posted 3 years ago

“Great hotel to stay”

Helpful Report

Posted 3 years ago

“My wife and I have stayed in Morecambe travelodge for years the staff are always helpful. The rooms are perfect except for one time the bin hadn't been emptied but it was sorted straight away by one of the cleaners. We cannot fault the hotel 5 stars every time.”

Helpful Report

Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews