Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,780 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,780 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

Write Your review

Tell us how Travelodge UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking seemed so easy with the app and I will use again.”

Helpful Report

Posted 2 years ago

“Convenient for what we want to do and an area we like to visit.”

Helpful Report

Posted 2 years ago

“Website keeps timing out of my account while I’m browsing . Very frustrating.!”

Helpful Report

Posted 2 years ago

“Clean and comfortable. Convenient locations. Simple booking system”

Helpful Report

Posted 2 years ago

“Easy way to book which was welcomed but disappointed to find no twin bed rooms offered. If you want to ring to discuss you’re charged for the call.”

Helpful Report

Posted 2 years ago

“Would find it better if there was a box to write small message - like the Days Inn has. I have booked an accessible room so as simply to ensure a downstairs bedroom.”

Helpful Report

Posted 2 years ago

“Clean and convenient location for an early appointment at Queen Victoria hospital which is 5 mins away”

Helpful Report

Posted 2 years ago

“Easy to navigate website, competitive prices”

Helpful Report

Posted 2 years ago

“Website is very confusing when I tried to amend my booking. I feel I got taken advantage of due to the cost of calling customer support multiple times and the cost of errors incurred by simply trying to add another day to the reservation!”

Helpful Report

Posted 2 years ago

“Very easy to book. Given a range of hotels in the vicinity. Pricing structure very clear”

Helpful Report

Posted 2 years ago

“Very happy with price.Easy to book.”

Helpful Report

Posted 2 years ago

“It is hard to review the company as we have yet to stay in the hotel but i found it hard to navigate the website and find the required location plus I thought it expensive for the extras and we considered finding appropriate alternative locations but we decided to give it a go as it was the nearest. The check-in time is also late at 3pm and not helpful. I have no idea why you are asking me about delivery time and couriers. Bizarre. I have marked you down a star on this complete lack of thought with this email.”

Helpful Report

Posted 2 years ago

“It all worked.”

Helpful Report

Posted 2 years ago

“It was easy to make the reservation. Plenty of information about the hotel's facilities and local attractions.”

Helpful Report

Posted 2 years ago

“Quick easy and effeicent”

Helpful Report

Posted 2 years ago

“It was very easy to book on line, and I booked an accessible room (because my partner is disabled). The only option that came up was an accessible room with a bath, and not a walk-in shower. I therefore phoned the booking line to ask if it was possible to have a room with a shower instead of a bath, but was told that none of your rooms have showers, only baths. I realise that the accessible room will have hand rails etc, but most disabled people (including my partner) are unable to step into and out of a bath, and therefore it means that for the duration of our stay he will not be able to have a shower. I do strongly suggest that if you are going to advertise accessible rooms, they should be equipped with a walk-in shower.”

Helpful Report

Posted 2 years ago

“Simple to book and prompt confirmation.”

Helpful Report

Posted 2 years ago

“Difficult”

Helpful Report

Posted 2 years ago

“I found my stay to be excellent value for money. Even though it is right in the middle of town all I could hear was seagulls. My refurbished room was comfortable with loads of USB ports.”

Helpful Report

Posted 2 years ago

“Location- great and was nice and clean, however, I was expecting there to be a hairdryer available even for abasic room booking and my tv didn't work (no signal apparently)”

Helpful Report

Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,780 reviews