Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rooms are always clean and the staff are friendly and helpful.”

Helpful Report

Posted 2 years ago

“Booked on the online discount email but only got a tenner knocked off the total bill of £106.85”

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Posted 2 years ago

“Everything as expected nice and clean as alwa”

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Posted 2 years ago

“Quick and easy to book haven’t stayed yet”

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Posted 2 years ago

“Booking process was a quick and easy process.”

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Posted 2 years ago

“The booking experience was good.”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“If you're looking for somewhere to stay the night then this will do. Beds were ok, sheets were clean etc Bathroom needed a deep clean! Floors were dirty, toilet roll holder has green stuff growing off it, not okay. Didn't even attempt to have a shower in there, let alone walk barefoot. Room was also ok, could of done with a deep clean too and modernising. As mentioned above we only stayed for 1 night as visiting family. Just a shame as I don't think it was worth the price we paid.”

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Posted 2 years ago

“Booking Travelodge stays is so easy. Easiness of entering all your requirements, the choice to add on meals and WiFi is available. Availability and prices shown for each night of your stay. Very affordable accommodation.”

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Posted 2 years ago

“Messed up my booking and made to pay another £100 plus £10 to change it all done online nothing can be sorted at the reception”

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Posted 2 years ago

“Easy to find cheap accommodations.”

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Posted 2 years ago

“Had a great 2 nights room was lovely and clean had a lovely view of the sea and even though the staff were extremely busy nothing was ever too much, I would like to say a extra thankyou to Dom Beth and Jamie for always going the extra mile”

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Posted 2 years ago

“The booking process was straightforward and easy”

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Posted 2 years ago

“Very easy to book”

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Posted 2 years ago

“A comfy and quiet hotel x”

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Posted 2 years ago

“You know what you are getting with Travelodge, the rooms are always spotlessly clean, there's lots of tea & coffee and shower gel in the bathroom. Some Travelodges have been updated and there is still work to do but I have never needed to complain about them.”

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Posted 2 years ago

“Excellent accomodation and friendly service minded staff.”

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Posted 2 years ago

“Easy to use website, good price on the rooms we’ve booked, sorted within minutes very good would look to use again in the future 👍”

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Posted 2 years ago

“Easy to book. Standardised process and facilities so you always know what to expect.”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews