Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.29

4.3 Rating 9,785 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,785 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From various personal demands we have not used Travelodge for a while. Our youngest son has severe learning difficulties and we have always found staff to be sympathetic and helpful in the past. This occasion was no exception and we were impressed with the general cleanliness at Emsworth.”

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Posted 2 years ago

“Easy booking system”

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Posted 2 years ago

“Booking was easy a little unsure of the wifi charge and car parking but will see when we get there.”

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Posted 2 years ago

“All good services and staff as well”

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Posted 2 years ago

“Booking my Travelodge room was very straightforward. Also the options of an early check-in and a late checkout, I found very useful and worth the extra cost.”

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Posted 2 years ago

“Everything was clean and tidy. The price was good for the location and area. One thing to notice is that the hotel is located over a subway line and you can hear it. There were also works going in a building next to the hotel, and the workers started from 7 on a Saturday. It was cold in the room and the electric heater it had a really bad smell. The restaurant it only had 7-8 tables of 2 people and 3-4 of 4 people, therefore it gets really crowded on breakfast and you may have to wait for other people to go in order to be seated.”

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Posted 2 years ago

“The hotel is centrally located in a great location with plenty of bars and restaurants nearby. While it can be noisy this is to be expected in a central location. While I do recommend this hotel and have booked a stay there again soon, I have rated lower for the following reasons. One of the lifts wasn't working for the duration of our stay, which while not a major problem for us could be an inconvenience to others. Secondly, the plughole in the sinc wouldn't open so water took ages to flow out. We did report on two occasions but even after 3 nights it hadn't been resolved. Finally, and I know this isn't the hotel's problem, parking in Swansea is now expensive and inflexible. I feel that the council should work with hotel providers in the area to provide cost savings, after all, if tourism is to be encouraged people don't want to be stung with high parking costs.”

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Posted 2 years ago

“Easy to book online. Good value. Always enjoy staying, always clean and friendly. But I do keep being told I have gold status and can get rooms cheaper but I can never find out how!!!”

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Posted 2 years ago

“The booking process was quite straightforward. Looking forward to our trip next week.”

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Posted 2 years ago

“I like the room very quite area no disturbance at all very good service totally recommended”

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Posted 2 years ago

“Thank you Travelodge!!! All over the UK I am always feeling at home in Travelodge hotels. Clean, spacious , cosy,friendly staff...... all you need for nice stay!”

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Posted 2 years ago

“Not a goid sleep . Pillows were hard. This would suit some people. Gr8 location and very polite staff. It does what it says on the tin . Only £80 so u can't complain”

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Posted 2 years ago

“Easy to book”

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Posted 2 years ago

“Good to book with”

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Posted 2 years ago

“Quick speedy checkin and on hand with any queries if you may have any. No problems whatsoever. Thankyou”

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Posted 2 years ago

“Basic lodge but clean and reasonably priced.”

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Posted 2 years ago

“Pleasant and very clean room. Particularly helpful staff.”

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Posted 2 years ago

“Very good and easy booking service.”

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Posted 2 years ago

“Booking was quick easy & simple. * looking forward to our stay..”

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Posted 2 years ago

“Easy to follow booking”

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Posted 2 years ago

Travelodge UK is rated 4.3 based on 9,785 reviews