Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book, Travelodge rates are lower than other websites”

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Posted 3 years ago

“Very nice hotels, very clean and comfortable and easy to book”

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Posted 3 years ago

“I normally book on line very easily. But on this occasion I had an evoucher. Found it quite difficult to use it. Had to.make 2 phone calls for help”

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Posted 3 years ago

“Easy booking system”

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Posted 3 years ago

“Excellent everytime we stay great hotel..”

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Posted 3 years ago

“Easy to book online”

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Posted 3 years ago

“Excellent location for Portsmouth Town, Southsea and the Isle of Wight”

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Posted 3 years ago

“Only a one-night stay but the room was very comfortable and well presented and clean. The staff were lovely, and very helpful and explained everything we needed to know. The Breakfast was very good and fairly good value. All in all a very pleasant stay Thank you”

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Posted 3 years ago

“Fantastic hotel good location to the city”

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Posted 3 years ago

“Always a pleasure staying at at a travel lodge you know what you are getting and Always a great experience and you can take your dog there 😀”

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Posted 3 years ago

“Warmly welcomed at check in. Room was large on the ground floor at the back of the hotel. Hot day but a fan had been provided and worked well. Bed comfortable and didn’t hear any noise, slept really well. Lots of choice for food in the services and so convenient off the M4 enroute to London. Acknowledged when checking out. Reception staff very friendly. Bathroom could do with a bath mat.”

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Posted 3 years ago

“Found booking in the instructions very clear and easy to follow. and confirmation of booking and receipt for same was sent by email promptly. Looking forward to our stay”

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Posted 3 years ago

“Easy site to use and navigate and prices seem reasonable.”

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Posted 3 years ago

“lalalalalala”

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Posted 3 years ago

“never disappointed from booking to departure, always professional”

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Posted 3 years ago

“It's a bit stupid really,as I'm not in London until the 1st of June,so stop wasting my time on silly customer reviews..”

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Posted 3 years ago

“Easy and fast”

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Posted 3 years ago

“Very easy to book just what requirements you want.”

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Posted 3 years ago

“I've always booked travelodge when ever I go on short breaks real value for money and so easy to book I am also staying with travelodge in September onway to Manchester Airport and on return from our holidays with friends can never fault travelodge would love to know how to get a 10% discount people talk about”

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Posted 3 years ago

“Booking was very easy - and easier than competitors web sites. Thank you.”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews