Travelodge UK Reviews

Name: Travelodge UK
Address: Sleepy Hollow, Aylesbury Road, Thame, Oxfordshire
Rating: 4.28

4.3 Rating 9,800 Reviews

82 %

of reviewers recommend Travelodge UK

Company Reviews

Questions

Metrics

4.3

Based on 9,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

asima.rafath@travelodge.co.uk

Location:

Sleepy Hollow,
Aylesbury Road,
Thame
Oxfordshire
OX9 3AT

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Travelodge UK 5 star review on 10th October 2025

Travelodge UK 5 star review on 5th August 2023

Simpson

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible trouble booking. The form kept blanking and then the payment page wasn’t clear.”

Helpful Report

Posted 3 years ago

“Very easy to do”

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Posted 3 years ago

“Always friendly and helpful”

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Posted 3 years ago

“A simple user friendly booking process for my forthcoming stay.”

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Posted 3 years ago

“Booking process was quick, easy and hassle-free. Perfect”

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Posted 3 years ago

“Excellent. 5 Star 🌟 Thankyou.”

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Posted 3 years ago

“Have stayed many times with Travelodge as they are good value for money. Booking process is easy and customer service is good.”

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Posted 3 years ago

“Easy to book and straightforward”

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Posted 3 years ago

“Every time I've stayed the staff have always been very helpful and in general the rooms have been value for money at a very good standard”

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Posted 3 years ago

“Easy to compare the ones in the area we are staying and easy to follow the booking format.”

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Posted 3 years ago

“Easy booking and very good prices”

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Posted 3 years ago

“Easy to book”

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Posted 3 years ago

“Very quick & easy”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Very easy to book, great prices, reception staff always friendly and helpful, room clean. Jeff”

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Posted 3 years ago

“Easy to book online, when you get to the hotel they are clean. Staff are friendly and helpful. Rooms are good quality.”

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Posted 3 years ago

“Very convenient and ease of use when booking”

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Posted 3 years ago

“The whole hotel apart from the lobby was boiling hot - felt like the heating was on full blast. We booked 2 nights and left straight after we woke up on the first night as it was too hot.”

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Posted 3 years ago

“Friendly staff, clean rooms and straight forward check in.”

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Posted 3 years ago

“so nice friendly and clean and quiet”

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Posted 3 years ago

Travelodge UK is rated 4.3 based on 9,800 reviews