trinca-ferro Reviews

Name: trinca-ferro
Address: 20 The Village 101 Amies Street, London
Rating: 4.49

4.5 Rating 810 Reviews

87 %

of reviewers recommend trinca-ferro

4.5

Based on 810 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

robert@trinca-ferro.com

Location:

20 The Village 101 Amies Street
London
SW112JW

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trinca-ferro 5 star review on 13th April 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The knobs i purchased matched perfectly with the green glass shelving in my bathroom. Service was great, arrived in a couple of days, love them 💟”

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Posted 6 years ago

“Nice design, fast service”

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Posted 6 years ago

“I love the colorful and lively variety of knobs I ordered. The colors are accurate and the knobs are beautiful and fun. Prices are far more reasonable than other shops that offer similar products. My one complaint was the delivery box was crammed with broken packing foam, so removing the knobs was very messy. But I loved how Trina-ferro emailed me a picture of all the knobs I had ordered so that I could see them away from the website pictures. I would definitely order again and will praise the product to friends. The hardest part of ordering was limiting myself! So many beautiful choices! User friendly website, too!”

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Posted 6 years ago

“Several months ago I posted a review expressing my frustration at being unable to elicit a response to my phone calls/emails from Trinca Ferro with regard to the return of an order. It transpired that there was a genuine reason for this, my issue was subsequently dealt with personally by the owner who went to great lengths to track down the package I had returned and I have now been fully refunded for this. I would like to thank Robert for his efforts, professionalism and absolute courtesy and wish to emphasise that my faith in Trinca Ferro has been fully restored. Their customer care is clearly excellent and I would genuinely like to commend them on this. Many thanks again from a very satisfied customer.”

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Posted 6 years ago

“Prompt service. Quality control is excellent with email photo of checked items ordered. Extremely pleased”

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Posted 6 years ago

“I ordered the 25-pack of seconds. The picture advertised was not indicative of what I received. While I knew the knobs wouldn’t be in perfect condition, the items sent went past what I would consider seconds and into the realm of very old stock that had been sitting around for years because they were ugly and no one would ever buy them. Sadly, they are unusable for my furniture projects and I have since placed an order for more knobs with another vendor.”

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Posted 6 years ago

Hi Gail, Thanks for your message and sorry if you were not completely happy. Our seconds are always a popular selection and sell at one third of the usual price. We sell so many of these and the listing image provided is only to give an idea of the selection included in this offer as the knobs sent will always vary randomly in according to current seconds stock availability at the time of order enabling us to always offer this special discount deal. Our stock is always fast moving and I can assure you that those we sent had not been sitting around for a long time. Going forward if you require specifics.. like only patterned or just white please just drop a note with the order and we can easily adapt. Once again we are sorry you were not fully satisfied with your order on this occasion. Best, Victoria Trinca-Ferro

Posted 6 years ago

“Colour was true - lots of choices of shapes colours & styles. More expensive then in my local gift shop ( friends but obviously don't put on such a mark-up) we are only talking 40-50p though! My first order didn't appear but I think this was down to PayPal so this time I paid myself”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Great choice of good quality door knobs which were easy to order and delivered quickly”

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Posted 6 years ago

“Love the door knobs and product arrived quickly”

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Posted 6 years ago

“Good quality doorknobs, good and efficient service”

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Posted 6 years ago

“Good products, quick response and speedy delivery.”

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Posted 6 years ago

“Beautiful, sculptured and coloured ceramic knobs. Have transformed my dresser drawers and cheered me up no end.”

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Posted 6 years ago

“Fast delivery,product of excellent quality, exactly as described.Very happy”

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Posted 6 years ago

“Very impressed to receive photo of goods ordered. Quick delivery and very well packed. Impressed and will use again. Thanks”

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Posted 6 years ago

“Excellent service,product and fast delivery”

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Posted 6 years ago

“Fantastic choice and good prices. When my ordered was placed I received emails with photos of my order prior to shipping and information regarding delivery. The knobs are lovely and well made. The only small thing was the colour, I chose the glass knobs as they appeared to have a champagne gold coloured screw fitting which I liked as it would have matched my cabinets better, but they actually had a silver fitting, but I still like them. Super quick delivery! Would recommend!”

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Posted 6 years ago

“Very prompt ordering and delivery.”

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Posted 6 years ago

“Fast to arrive from overseas, and great communication from the company.”

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Posted 6 years ago

“Very impressed with the quality of the product, how quick the delivery was and the overall service I received.”

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Posted 6 years ago

trinca-ferro is rated 4.5 based on 810 reviews