Triton Cycles Reviews

4.6 Rating 4,060 Reviews
89 %
of reviewers recommend Triton Cycles
4.6
Based on 4,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Triton Cycles Reviews
Visit Website

Phone:

0208 508 0682

Email:

info@tritoncycles.co.uk

Location:

Unit 4 Prospect Business Park, Langston Road
Loughton , Essex
IG10 3TR

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Triton Cycles 5 star review on 5th August 2020
Alvin
Triton Cycles 5 star review on 17th June 2020
Nick
Triton Cycles 5 star review on 11th June 2020
Christofer
Triton Cycles 5 star review on 5th June 2020
Paul
Triton Cycles 5 star review on 3rd June 2020
Anonymous
Triton Cycles 5 star review on 2nd June 2020
Poullaouec
Triton Cycles 4 star review on 2nd June 2020
Michaël
67
Anonymous
Anonymous  // 01/01/2019
Very friendly knowledgeable staff. Ordered a bike at good price and came quick. Let down by courier who couldn't tell me roughly when it was being delivered other than during the day!, said I would collect it following day and it wasn't there. Not Triton fault but courier needs to up its game.
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Posted 4 years ago
Service was very good but please try and reduce the amount of packaging you use. We recieved our purchase in a box which was far larger than needed.
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Posted 4 years ago
Good delivrey quality, decent price.Perfect service!
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Posted 4 years ago
Fast delivery and perfect communication. Tracking was easy. One downfall was that my bicycle helmet was only wrapped in thin plastic surrounding the rather thin box the helmet was in. So it was poorly protected from damage during transport.
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Posted 4 years ago
Hi-Quality preassembled product.
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Posted 5 years ago
I can’t fault the service that I have received from Trigtin Cycles.
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Posted 5 years ago
Easy to buy, fast shipping and good packaging! As point to improve, it would be great if tracking number was notified when order dispached mail is sent.
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Posted 5 years ago
Triton cycles get a good this time as they did have the item in stock as their website said, this has not been the case in the past but they have now redeemed themselves.
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Posted 5 years ago
Some of the items I ordered weren't available anymore, but they gave me a good alternative. After the order was picked in the warehouse, it only took two days to get it at my house (Europe).
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Posted 5 years ago
Decent selection of stock, although the free delivery threshold is higher than I would have liked.
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Posted 5 years ago
the only thing i did not like was when i phoned to ask about if i could pick up bike from you was told you had to assemble and check first and would not be able to pick up until following week, so i agreed to wait and have it posted only to receive it and find nothing had been put together.
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Posted 5 years ago
I bought a Tern Cargo Rack on Wednesday night and was pleasantly surprised to see my delivery (by DPD) arriving on Sunday. The package was well sealed against the elements, and had some internal bubble wrap, but a small section of the cargo rack had had the black paint rubbed or scraped off to expose the aluminium below. This may have happened in transit, perhaps beforehand (e.g. warehouse/storage) or maybe even passed QA at Tern with this damage. The full RRP of the rack is £60, Triton had it on offer for £50, and I needed to install the rack to save my sanity, so I didn't bother complaining for the sake of a ~3cm scratch, but I think this qualifies as a premium pannier rack and would expect it to arrive with the paintwork intact! Other than that, no complaints, so just one star down for the room for improvement.
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Posted 5 years ago
I made a mistake and ordered the wrong part. When it arrived I phoned Triton, ordered the correct part which was delivered less than 24 hours later, and had a refund of the returned part within 48 hours. That’s the sort if service that keeps customers happy.
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Posted 5 years ago
Good, relevant product! Fast delivery good price-quality
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Posted 5 years ago
Very effective and good support.
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Posted 5 years ago
Over all I am very happy with Triton Cycles.I ordered a end of line Bontager OMW boot in a size 9. I received an email notifying me they were out of stock of my size and because it was an end of line product they could not order a set for me. They offered me a very good discount on the new model which I accepted and now have. My only grump was time taken from order to delivery but I can understand it is a very busy time of year and the fact that my order change from one boot to an other. I would definitely use again.
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Posted 5 years ago
I paid £3.95 for delivery, approx %50 of the value of the item ordered. Estimated delivery was 5-11 Dec. 3 pm 12 Dec and I am still awaiting delivery ! I shall not use Triton again. PS On contacting Triton they were most apologetic and offered a replacement item or a refund. You can't knock them, really !
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Posted 5 years ago
In the homepage it does not specify that the framsets do not include the haedset. Otherwise I am very pleased by the service and delivery.
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Posted 5 years ago
Forks arrived very quickly and they are as expected great.
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Posted 5 years ago
Super, je suis prêt à refaire d'autre commande
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Posted 5 years ago
Triton Cycles is rated 4.6 based on 4,060 reviews