Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought True Grace candle from Trouva website. competitive price & was despatched from an independent store with a lovely note included from the shop I purchased the candle from. I used Trouva as we have no True Grace stockist where I live.”

Helpful Report

Posted 6 years ago

“I love the massive range of products there is! And the fact you focus on little brands and boutiques (which always do the best stuff!)”

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Posted 6 years ago

“Quick turn around, delivered quickly and well packed to prevent breakages. 5 star service”

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Posted 6 years ago

“Lovely company, quick delivery and packaged perfectly, will definitely use again”

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Posted 6 years ago

“Excellent service thankyou!”

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Posted 6 years ago

“Found exactly the shoes I wanted, and they were delivered super quickly. A great experience.”

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Posted 6 years ago

“Excellent selection and a great fast service. Glad you're asking for feedback as so many big companies overlook this. It makes you feel more valued as a customer.”

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Posted 6 years ago

“Lovely products, arrived very quickly with a hand-written note from the seller. Would definitely recommend!”

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Posted 6 years ago

“Some of plates and bowls are so good (=trying to achieve aesthetics of wabi-sabi) and fragile materials are delivered safely all the time.”

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Posted 6 years ago

“Found the ideal and super-stylish tray for my Nespresso machine (which can leak sometimes) - purchase was easy and delivery swift - many other items on the website were tempting.”

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Posted 6 years ago

“My complaint was dealt with very fast and efficiently, and I was kept informed with each part of the process . I do not normally order online for this reason in case something goes wrong but I was pleasantly surprised . Thank you.”

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Posted 6 years ago

“Great item... delivered quickly... carefully packaged 😊”

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Posted 6 years ago

“Great choice speedy delivery”

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Posted 6 years ago

“Very quick and excellent product”

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Posted 6 years ago

“Very good selection of products and lovely sellers!”

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Posted 6 years ago

“I would highly recommend Trouva. Fantastic customer service,”

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Posted 6 years ago

“Really good and speedy service”

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Posted 6 years ago

“Fantastic service”

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Posted 6 years ago

“Very nice, unusual items”

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Posted 6 years ago

“Great choice and quality. Love being able to shop lots of independent options in one place.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews