Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the laundry basket, exactly as described, fast delivery,”

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Posted 4 years ago

“Very good product which was delivered promptly and of high quality. Would certainly buy from the site again.”

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Posted 4 years ago

“Fantastic service Fast delivery And beautiful products Would highly recommend”

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Posted 4 years ago

“How wonderful to be able to find all those interesting and unusual presents that we would come across in little independent shops before Lockdown and all delivered safely and promptly fro all over England too. Thanks Trouva”

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Posted 4 years ago

“Great way to shop online from independent stores. Unique selection of products will make for great gifts.”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“So glad I found Trouva through an Internet search. The website is really clearly laid out and the boutique the order came from dispatched the order quickly. As for the Robert Welch towel rail and toilet roll holder ordered, they are beautifully made and look fantastic.”

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Posted 4 years ago

“The items all came from different shops but very quickly and I was very happy with all three of them as they were just what they appeared like on screen and all fitted wonderfully.”

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Posted 4 years ago

“Unfortunately my beautiful vase arrived shattered, but I emailed Trouva costumer services straight away and by the next day I received a reply AND a refund. Wonderful service. Really appreciate it, thank you.”

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Posted 4 years ago

“Great quality. Arrived really quick. Will definitely be shopping here again 😀”

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Posted 4 years ago

“Good and quick service.”

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Posted 4 years ago

“Great to have finally sourced the teapot I was looking for. Arrived quickly and well packaged. V Happy.”

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Posted 4 years ago

“Easy shopping, fast service. Overall impressed and I’ll use Trouva to shop again.”

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Posted 4 years ago

“Excellent service. Will be using Trouva again.”

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Posted 4 years ago

“My first time shopping on Trouva and absolutely delighted with my purchase . Beautiful cashmere sweater . Excellent quality . First class service especially given these difficult times we are living in .”

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Posted 4 years ago

“I cannot recommend Trouva enough. The item I originally ordered was out of stock, I was informed within 24 hours along with an offer of an alternative or a refund. I decided take the alternative-which I am very happy with.This was speedily despatched and delivered. Fantastic customer service, amazing communication and wonderful products. I will be shopping with Trouva again .”

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Posted 4 years ago

“Love my plates”

Trouva 5 star review on 21st January 2021

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Posted 4 years ago

“Excellent website”

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Posted 4 years ago

“I love how this supports independent shops still be able to sell during these times! Delivery was very efficient and happy with my order.”

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Posted 4 years ago

“All very good. Would use again for certain.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews