Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this pretty set of sparkly LED lights to entwine around my stair bannisters. They are a perfect fit and are just the job for raising the spirits in the evenings in these dark and dismal times. During the day, when switched off, they are barely visible but at night, beautiful. I originally found them on another website at £15 more so I was delighted to find the exact same thing at the lesser price from Trouva.”

Helpful Report

Posted 4 years ago

“Ordered 3 beautiful paper lampshades, excellent services, kept informed about delivery and arrived as scheduled. Very happy with the lampshades. My only criticism was I felt all the plastic packaging was excessive and the product should be protected with paper not polythene bags. I care about the environment and future generations.”

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Posted 4 years ago

“I have purchased few items from Trouva , and have been very happy . All items were just like the website photos . Delivery was prompt and well packed. Will definitely use this company again .”

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Posted 4 years ago

“Glass vase packaged superbly and delivered quickly too. Would shop again without hesitation.”

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Posted 4 years ago

“Purchased a Roka bag from Trouva. Very competitive price ( some sites were adding ‘import charges’) & also free delivery. Arrived very promptly. Well packed & in perfect condition. Pleased to support a small independent business. Thank you”

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Posted 4 years ago

“Lovely site advertising small boutiques, will definitely use again.”

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Posted 4 years ago

“What a fantastic level of service. I was kept informed with every step of my order. I can thoroughly recommend this company. Very efficient and a pleasure to deal with. Thank you”

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Posted 4 years ago

“Love my new recycled place mats! Great product and very speedy delivery from Trouva. Thank you!”

Trouva 5 star review on 28th February 2021

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Posted 4 years ago

“First time buyer and very impressed with service and prices . Will shop again”

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Posted 4 years ago

“Fast delivery, easy to use and the item even came gift wrapped.. brilliant!”

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Posted 4 years ago

“Excellent service, speedy delivery, item was as described”

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Posted 4 years ago

“Excellent service - fast and efficient”

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Posted 4 years ago

“Beautiful atomiser, great service and communication. Would recommend”

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Posted 4 years ago

“Love trouva! Everything you can think of is there to purchase. I’m so glad to be helping independent businesses. Bring the high street back with much loved boutiques.”

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Posted 4 years ago

“lovely items - v good customer service !”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Very good product and fast delivery. Would recommend.”

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Posted 4 years ago

“I couldn't be happier with my beautiful sheepskin mittens shipped from Sweden. Excellent communication & no hitches. I will be returning sometime soon!”

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Posted 4 years ago

“So delighted with what I received first class thank you to all the girls at petticoat.”

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Posted 4 years ago

“Beautiful goods all good quality. Delivery excellent.”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews