Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, great service and fast delivery!”

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Posted 6 years ago

“Really happy with my products and fast delivery thank you.”

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Posted 6 years ago

“From ordering to returning because of size issue,had excellant information and help from Jemima. Thank you.”

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Posted 6 years ago

“Found Trouva by shear accident but it had exactly what I wanted! It arrived within the timescale given in perfect condition with a hand written note of thanks”

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Posted 6 years ago

“The 2 geometric photo frames arrived well packaged and within allocated time. Stunning frames, so easy to add photo. They are a stand out piece! Love them. Thank you”

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Posted 6 years ago

“interesting shops”

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Posted 6 years ago

“Very good customer service and fabulous products!”

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Posted 6 years ago

“Excellent website. Found a shirt that had been sold out on all the main national retailers like John Lewis and Cotswold outdoor and snow and Rock to name a few. Found it on trouva at a great price and it arrived promptly. Great idea and really nice to help out an independent trader.”

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Posted 6 years ago

“Good price for the item I purchased. Excellent speedy delivery.”

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Posted 6 years ago

“Great selection, smooth delivery not bad customer service. It’s “for the independent” so expect a “sorry the item sold out” sometimes but nothing too disappointing. Bonus fact: packaging is almost 100% recycled ! A bless Haven’t had one problem so far and bought 3x with an avarege of £70 each purchase. Items from About 3-5 different boutiques. My advice here is that items searched on the website (I.e searching a boutique) don’t have items with sale price if they are also on sale. Ultimately you have to navigate throughout the whole sale page to maybe find the same item on sale.”

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Posted 6 years ago

“Great choice of reatailers, good browser - particularly like the persistent wish list feature. Clear post-purchase notifications. Definitely will use again. Very pleased with the products, all described accurately.”

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Posted 6 years ago

“5* rating for customer service, layout of website is easy to navigate and once you enter each boutique it’s like going down a shopping wonderland hole. Perfect !”

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Posted 6 years ago

“Excellent products. Great service. Would highly recommend.”

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Posted 6 years ago

“This seems a good site and we found exactly what we were looking for will certainly use Trouva again”

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Posted 6 years ago

“Lovely good quality item”

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Posted 6 years ago

“Great efficient service”

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Posted 6 years ago

“Trouva are great! As it's difficult for me to get out and about due to ill health I find the website an absolute godsend as they have many great boutiques with exceptional items all on one website.”

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Posted 6 years ago

“Great service. Order arrived on date notified.”

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Posted 6 years ago

“Great service, very well packed ,recommended”

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Posted 6 years ago

“Great selection of boutiques and slick, easy to use website. Would definitely shop with Trouva again.”

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Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews