Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,470 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service unusual artifax if you are looking for something that little bit different”

Helpful Report

Posted 6 years ago

“Excellent service and quality.”

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Posted 6 years ago

“I bought some shoes as a present. An excellent selection and very competitively priced. Delivered promptly. They were just what was wanted. Overall an excellent service and I will definitely use them again.”

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Posted 6 years ago

“Parcel arrived on time. Box not opened as brought as a gift but am sure it will be well received”

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Posted 6 years ago

“Excellent website, service and products. Communication excellent too. Can't fault at all!”

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Posted 6 years ago

“The cork mats and fish trivet are beautiful and already been admired by friends. All the goods arrived packaged beautifully and promptly. Thank you.”

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Posted 6 years ago

“Absolutely love my purchase from Trouva. It arrived in a very timely manner, and packaged very well and securely as my order contained glass objects. Once opened, it was really nice to see a hand written note addressed to me, thanking me for my purchase. Highly recommended!”

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Posted 6 years ago

“Trouva allows me to source amazing pieces and products from independent store owners easily that I’d never be able to purchase otherwise. Very nice website and delightful start to finish, thank you.”

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Posted 6 years ago

“A wonderful collection of stylish home furnishings that’ll make you squeal. As a design blogger and customer, Trouva is inspirational and support for independents means their range is never dull.”

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Posted 6 years ago

“Fabulously prompt service all the way to Australia - love my purchase. Thank you!”

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Posted 6 years ago

“Brilliant site with lots of quirky, quality stuff, great service too ...”

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Posted 6 years ago

“Excellent customer service! I love the personal touch of time taken to hand write thank yous on receipts! It was my first time to order from Trouva and I am very happy with my purchase which arrived today. I will definitely be ordering again. Great quality products!”

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Posted 6 years ago

“perfekt”

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Posted 6 years ago

“Fantastic product at a reasonable price. Communication with the seller was excellent. As it was glass, I was concerned that because it was coming from Edinburgh it would be broken but packaging was very protective and clearly whoever had sent it was very conscious of this. Thank you.”

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Posted 6 years ago

“Great website and very easy to make a purchase. Quick delivery. 5 Stars!”

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Posted 6 years ago

“Supplied the item promptly and efficiently. Regularly kept me updated with progress of my order. They do subscribe you to a stream of unnecessary marketing emails by default but you can unsubscribe.”

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Posted 6 years ago

“Good website, easy to use,easy to find good quality unusual gifts. Easy to pay and speedy safe delivery. Perfect present thankyou. Will recommend you to my friends in fact already sent a link to a couple already .”

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Posted 6 years ago

“I am very happy with my purchase of my clock love the colour looks good on bedside table my only criticism is that it is much smaller than I thought it would be.”

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Posted 6 years ago

“I ordered a Joann Ham signed Rabbit screen print, "Super Hero," and worried about package loss or damage in international shipping. Everything went perfectly! The shipping was immediate and it arrived earlier than promised. It was very carefully packaged and even the package arrived in perfect condition! I could not be happier with Trouva's service and my wonderful purchase! Thank you!”

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Posted 6 years ago

“My order from trouva disappeared for 5 days one email and Daniel at trouva sorted it out it arrived the next day Highly recommended”

Helpful Report

Posted 6 years ago

Trouva is rated 4.6 based on 4,470 reviews