Trouva Reviews

Name: Trouva
Address: 5 Singer Street, London, London, 5 Singer Street, London, London, London Borough of Islington
Rating: 4.64

4.6 Rating 4,469 Reviews

91 %

of reviewers recommend Trouva

4.6

Based on 4,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+442071936444

Email:

support@trouva.com

Location:

5 Singer Street, London, London,
5 Singer Street, London, London
London Borough of Islington
EC2A 4BQ

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112

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unusual pieces for the home. Excellent service”

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Posted 4 years ago

“Excellent efficient service and lovely products.”

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Posted 4 years ago

“I made my first order with Trouva, it was pretty much perfect. It was easy to find what I wanted, the object arrived and was beautiful, just as pictured. It arrived timely without issues.”

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Posted 4 years ago

“Excellent service definitely use again delivery a bit expensive”

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Posted 4 years ago

“Cushions arrived quickly. Lovely quality. Great to support local UK business. Thanks Chickadee!”

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Posted 4 years ago

“Excellent service and speedy delivery”

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Posted 4 years ago

“Very good and efficient. Constantly gave updates of my package.”

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Posted 4 years ago

“Although item wasn’t available from retailer Trouva advised me straightaway. Very friendly excellent service.”

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Posted 4 years ago

“Easy site to use. Found what I wanted at good prices from two different retailers. Trouva as the portal made everything, including delivery, nice and easy.”

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Posted 4 years ago

“Exactly as advised, arrived on time, am very pleased with my purchase.”

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Posted 4 years ago

“Brilliant service & Brilliant product. I always feel a bit anxious trying new sites but shouldn’t have - I highly rate these people”

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Posted 4 years ago

“Great quality item and delivered quickly too! :) . Great service thank you guys!”

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Posted 4 years ago

“Fantastic products, delivered really quickly too! First time I’ve used this website, amazing and beautiful ranges to choose from. Our independent shops need our support - Will be using them again!”

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Posted 4 years ago

“Really quick delivery and thrilled with my new gloves!”

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Posted 4 years ago

“Bought a jewellery box for my daughter and she really loves it . It’s pretty but also well made .”

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Posted 4 years ago

“Luv the basket well wrapped and came quickly”

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Posted 4 years ago

“Beautiful garment. Delivered when expected.”

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Posted 4 years ago

“Great quality. Exactly as pictures.”

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Posted 4 years ago

“Found this website while looking for fairly lights we had bought from a boutique, found what I was looking for and more. Would a great website to bring together small individual boutiques. Their communication are very good, and the tracking takes you straight to the courier website and tracking area. Would recommend Trouva if you like boutique shopping.”

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Posted 4 years ago

“Thank you lucy for emailing me a couple of days after I had ordered the Darling mug to apologise to say nick from the shop had messaged you to say that the item had sold out and apologised and you were refunded the money back into my account within 3/5 working days. Never has that happen so quickly. Even the postal was paid for. Great service wish everyone was a nice as you. You are a real credit to the company and should be notified for this . Thank you again 🙂”

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Posted 4 years ago

Trouva is rated 4.6 based on 4,469 reviews