Trustpilot Reviews

Name: Trustpilot
Rating: 1.44

1.4 Rating 3,058 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.4

Based on 3,058 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 3rd April 2026

246

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They wait till you get some negative feedback then contact you (high pressure) to sell you the right to reply - £2000 per quarter - yer right! Then when you use their 'free' service, you get threatening calls saying you are in breach of their logo etc when the thing clearly states free and to use the logo in the sandbox. Hell will freeze over before I pay this company a penny. They are everything that's wrong with the Net working against honest people just trying to run a Business.”

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Posted 7 years ago

“We were completely unsatisfied with the quality of work provided. These guys are a scam.”

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Posted 7 years ago

“This people block one of my reviews when all the "black hole"of the company was coming out of the dark.Ahhhh!!!What a hypocrites !!Where is the free of speach from the customers to tell the true!!!Well fortunately and unfortunately the web can be a big open book to express the 'blacks holes' and trash that are control by money,people ,power. The site that they own are payed by the companys and on the same time they collected information from the customers and rates. Regards from Mars”

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Posted 7 years ago

“I've been trying to leave a review on trustpiolt for weeks now! When I leave a negative review I have to re-sign up or I just can't leave a review. My email cannot be found OR it says whoops!”

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Posted 7 years ago

“I disagree with negative remarks regarding Trust Pilot as I have personally left both good and bad reviews of companies I’ve used and they have never been removed if I’ve given justified comment not to use a certain company or to be aware I Trust Trust Pilot”

Helpful Report

Posted 7 years ago

“TRUST PILOT IS MANIPULATE THE REVIEWS ON INTERNET, COMPANY PAY THEM FOR THE NEGATIVE REVIEWS TO BE REMOVED IS A FAKE COMPANY”

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Posted 7 years ago

“The new in Fake News”

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Posted 7 years ago

“Trust pilot only shows fake reviews. After is compliance team authorised my vax review ... i found out it was deleted again. Many emails to the compliance team and still no response. The site is full of fake reviews. Cowboys at work!!!”

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Posted 7 years ago

“Looks like mainly fake reviews. I posted a negative review of Masorini and it was directly removed. Most of the reviews are very positive which doesn’t make any sense.”

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Posted 7 years ago

“Avoid - a very dubious company.”

Helpful Report

Posted 7 years ago

“I know you call me 8294687892”

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Posted 7 years ago

“Absolute joke of a fake ratings site. I chose a company for a HDD recovery based on reviews as I had little experience. It turned out to be a pack of scammers that's now causing me no end of grief. Unsurprisingly, they have hundreds of near identical glowing trustpilot reviews, many of them with the same spelling mistakes duplicated across many reviews. Since then, a builder friend of mine has explained that the site is a joke and 3/4 of their positive reviews were paid for. I wish I'd known that then.”

Helpful Report

Posted 7 years ago

“These people work in cahoots with the companies and remove any reviews that don't suit them. Absolute rubbish,don't trust them.”

Helpful Report

Posted 7 years ago

“I have spent quite atime reading and exploring Trustpilot reviews. They are not to be trusted. they remove bad reviews and work with the offending companies to keep their scores up. Trustpilot ....not fit for purpose.”

Helpful Report

Posted 7 years ago

“Terrible platform, don't trust it and not all truthful reviews as sales are not verified on organic reviews. Perfect for revenge seeking individuals because most people don't actually care about leaving positive reviews, me included. Got it saved on my pc as Don'tTrustPilot!”

Helpful Report

Posted 7 years ago

“I submitted a bad review about Fastprint. It was put out on Trustpilot initially but has since been removed. I compared the reviews for Fastprint on Trustpilot and Google. They are chalk and cheese.”

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Posted 7 years ago

“I wrote review about a company that did not have good customer service. Since my review was not favourable to the company that was not published. Second time when my review was good, it was published.”

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Posted 7 years ago

“Had dealings with an awful company (broken product, said they would send replacement but didn't, then failed to give refund), so left poor feedback on Trust Pilot for them. As a genuine customer my review was valid, and appeared on their site for a while. However, Trust Pilot subsequently removed it at the request of the awful company, and refused to reinstate it without proof of purchase. I was unable to do, as that had been deleted months before after I was refunded by credit card company (took over a year to get that far, as the awful company kept making numerous re-delivery promises, which were never kept). Wanted to warn other potential customers about them, but was now unable to do so. So many unfavourable reviews are removed, that the real nature of a company is not evident to customers. So Trust Pilot is actually a waste of time to genuine consumers !.”

Helpful Report

Posted 7 years ago

“They work with companies to generate false reviews that are favorable for the paying compact. Just know that trustpilot = lying review.”

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Posted 7 years ago

“A very untrustworthy review platform.”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.4 based on 3,058 reviews