Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,746 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,746 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 4th August 2025

WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

158

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the reviews are bogus - not certain what their business model is but it appears they may get many bogus negative reviews and then charge businesses to remove the negative reviews!!! Just my take.”

Helpful Report

Posted 7 years ago

“They remove reviews from anyone saying anything negative and true about one their 'precious' corporations. Absolute joke of a company, don't trust Trustpilot.”

Helpful Report

Posted 7 years ago

“Trustpilots website shows Harrods as poor, Marks & Spencer as bad, John Lewis as bad, Selfridges as bad and we know they are four of the best companys. If you examine the categorys these company's are in you will see that they are not inviting reviews, which means that they have not joined Trustpilot. Strangely the company's at the top of any category have all joined and the ones at the bottom haven't which make the rating and percentage meaningless. It is a flawed business model. This website should be called untrustworthy pilot. Unless you join you will get trashed, just look at Harrods.”

Helpful Report

Posted 7 years ago

“Ratings there are FAKE . Bewertungen sind FAKE . BETRUG !”

Helpful Report

Posted 7 years ago

“I totally agree, they are fraudulent. They have created a Trust Pilot page for my business after I had many sales calls and said no to subscribing to them. They have put negative reviews on my business, then ring me again to charge me £1000 a month to give me access to put it right. Its a big fat con, and the sales people are arrogant and abusive if you do not take out their packages. They don't take no for an answer & keep on calling, had to block thier number! Do not trust do not touch, beware.”

Helpful Report

Posted 7 years ago

“they are fraudulent. They leave negative reviews on my business, then ring me to charge me £1000 a month to make it right. Its a big fat con, and the sales people are arrogant and abusive if you do not take out their packages”

Helpful Report

Posted 7 years ago

“They deleted my review of Kiwi.com saying that the transaction happened 14 months ago, and that they only accepted negative reviews which happened in last 12 months”

Helpful Report

Posted 7 years ago

“I was looking for a car dealer. There's a very very dodgy one in my area - all the locals know - yet on TrustPilot it was right near the top of their league table with average 9.3 starts (out of ten)! At the very bottom of the league table - 120th -scoring just 1 point is no less than Mercedes Benz! I since found out that companies near the top of the list all pay TrustPilot substantial amounts of money.”

Helpful Report

Posted 7 years ago

“Very, very many fake sounding reviews on this sites, and others that read like advertisements”

Helpful Report

Posted 7 years ago

“They brag about their sophisticated system of detecting fraud reviews but they allow people creating multiple profiles which on their user guidelines they say is a violation. Even when you report them, they will actually not look into it and just let them sit on your page! I think they really allow this kind of rubbish so you would be forced to get a paid page cause that's the only way you will have a bit of control over these reviews. But if you don't opt to pay, well they will just let your page get swarmed by deregatory reviews!”

Helpful Report

Posted 7 years ago

“Trustpilot gives people like me a voice and in future I will check the reviews before ordering online from a company on Trustpilot . Thank you Trustpilot from people like me Glenys Rose Greenwell from Haworth.”

Helpful Report

Posted 7 years ago

“Quit stalking me everyday. When I don't return your 19th call that should be a hint. Number blocked so why bother?”

Helpful Report

Posted 7 years ago

“Delete negative reviews. Left a factually accurate review of Mighty Deals stating that their vendor (Ultimo Electronics) had sent us an obviously damaged phone despite it being described as Grade A refurbished. Chased MD for refund after Ultimo confirmed they had the phone back and MD would deal with it. Never responded to any emails and we got our money back via our credit card company using the charge-back scheme. Only when we posted a review on Trust Pilot did Mighty (Shitey) Deals respond by reporting the review and saying they could not check as I hadn't posted the order number. I replied with this information but the review was still removed and I never had any further contact from MD. Joke company (Mighty Deals) and joke review website (Trust Pilot) - both very untrustworthy!”

Helpful Report

Posted 7 years ago

“Tried to put this review on Trustpilot only for Wren Kitchens to challenge it by saying i was never a visitor to their store..Trustpilot now wants documentation to proof i was a visitor to Wren Kitchens...How can i prove anything when wren refused to give me anything to come away with because i didnt sign an order there and then???? Trustpilot always seems to side with the company that we are trying to protect the public from being misled by refusing to publish bad reviews about them.”

Helpful Report

Posted 7 years ago

“Keeps deleting reviews for no apparent reason saying the comments are quote on quote "accusatory" you do realize that is that point of reviewing to to highlight what it wrong right?”

Helpful Report

Posted 7 years ago

“I agree trustpilot doesn't do anything when you try leaving a truthful review, they will just ignore it and try bringing up excuses about the review on how you have to remove someones name but im looking at other reviews and they have the companies employees name, jeez looks like trustpilot supports blackmails and threats because this company called gtxgaming.co.uk blackmailed me and threaten me and i sent proof of that and trustpilot didn't do anything about it they just ignored it, and funny thing it's against their rules for a company to threaten you and blackmail you to get a review changed on trustpilot, i suggest you look at other websites for reviews because all those reviews posted on trustpilot are fake, and they will just leave the good reviews on there, and yeah trustpilot probably get's paid by companies to leave the good reviews on there.”

Helpful Report

Posted 7 years ago

“It is a scam. Even when you send them irrefutable proof of your bad experience with a company on their site they refuse to post it. They are obviouslt getting paid to limit negative reviews for certain companies. Totally defeats the purpose having a review site.”

Helpful Report

Posted 7 years ago

“Trustpilot???? Mmmmn fake pilot more like, this company posts fake reviews written by the company you are trying to leave a genuine comment about. That's how they make money but I'd love to know how they can continually get away with it. I very stupidly used a company called Basi heating who should me renamed dodgy heating as that is precisely what they are. Stay away from trustpilot and do not give your money to Basi heating.”

Helpful Report

Posted 7 years ago

“A company I used invited me to use Trust Pilot. Unfortunately this company was extremely unethical and my review reflected this. I have all the evidence I need to back up my claim but Trust Pilot removed the negative review. I believe the company pays Trust Pilot for their service, so its in their interest to remove them. I never use Trust Pilot to make a decision about what products or services I use. Any company which takes payment has a conflict of interest. Beware.”

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Posted 7 years ago

“This went wrong. I gave a company a 5 star review and a 4 star review was posted... RUN don't walk from (UNT)Trustpilot!”

Helpful Report

Posted 7 years ago

Trustpilot is rated 1.5 based on 2,746 reviews