Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,736 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,736 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

Write Your review

Tell us how Trustpilot made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst review site. Encourages negative reviews for smaller non paying businesses to ruin their businesses and allows fake bots to leave multiple positive reviews each hour for the larger ones”

Helpful Report

Posted 4 years ago

“have a 3.8 great review, so 4 stars for a company FirstPort that has 41% terrible/bad, and 53% excellent. how does that work? they allow fraudulent reviews for paying companies to doctor their ratings up, by allowing contractors paid by that company to post reviews, instead of paying customers.”

Helpful Report

Posted 4 years ago

“They are a joke they delete my reviews telling me it's fake when I have genuine proof and experience they are scum bags”

Helpful Report

Posted 4 years ago

“Terrible company - allows fake reviews and wont answer when you report them.”

Helpful Report

Posted 4 years ago

“Blocked me on facebook and they allow businesses to sign up pretending to be users and post reviews of that business yet I can only report one fake user at a time.”

Helpful Report

Posted 4 years ago

“Full of fake reviews, 4.4stars for "companies" scamming people out of their hard earned savings.”

Helpful Report

Posted 4 years ago

“Having read these reviews it just reinforces my suspicions about them. I truthfully reviewed a dreadful situation with a driver from a courier company here in UK and every one was removed on the pretext that their software had detected a false review. Obviously I’m real , my review was real . I won’t waste my time using them again and suggest other people follow suit.”

Helpful Report

Posted 4 years ago

“Trustpilot are clearly weighted in favour of their paying clients.. Following a recent review posted by me, the retailer challenge it - then Truspilot put the onus on me to provide evidence - within 3 days!! When I try to reply to the email, as instructed, to send evidence, I get an automated email directing me to their generic customer services page. So I dont think my evidence was sent. I have given up and suspect the review will be removed. Conclusion CANNOT TRUST TRUST PILOT”

Helpful Report

Posted 4 years ago

“If you are black, asain or mixed race? Do NOT bother putting up a review via trust pilot. They are a bunch of RACISTS. They only allow reviews from WHITE people. Trust me.”

Helpful Report

Posted 4 years ago

“Fuckig site”

Helpful Report

Posted 4 years ago

“Crooked untrustworthy company. They allow bad reviews to be removed if the a company disagrees with your review. Most reviews are left by customers immediately after they join somewhere and the company salesman will get a bonus if they receive a 5 star review. If you want to leave reviews use sites like this or Google as they aren't crooked like trustpilot. Hopefully one day people will realise this company has their own agenda.”

Helpful Report

Posted 4 years ago

“terrible company”

Helpful Report

Posted 4 years ago

“Helpful and understanding person patient I had a really helpful chap on phone with jacob from WEBHACKERVILLE,he helped me with all I wasnt sure of about my spouse, and talked over everything with me answered all my stupid questions things. I wasn’t sure about all I didn’t understand. And she set me up with a remote access from my end which enabled me get all informations I needed to see from my spouse's social media apps. WWW. WEBHACKERVILLE. COM”

Helpful Report

Posted 4 years ago

“they wont publish genuine experiences if they are negative. I dont trust trust pilot anymore”

Helpful Report

Posted 4 years ago

“Teletext holiday you cheating money grabbing LIERS I’ve been waiting months for my refund I have been told every month since October that I will be getting it it’s now January and I still have not received anything I just get automated computer replies saying our team are working on it when you call you’re on hold for over an hour before you get through then they put you on hold while they look at your notes that can be for almost 45 minutes and then they cut you off please please do not book holiday with this company it has been nothing but a total nightmare also the reviews with TT numbers are the real ones any that say invite or fake Tt794091”

Helpful Report

Posted 4 years ago

“Yes its the website for reviwes TRUSTPULOT! I'm happy tu us tham😂😂”

Helpful Report

Posted 4 years ago

“Trustpilot will damage your brand, it allows fake reviews and has very dodgy business practices including trying to use threats to defraud you. As a small business you will harm your company by using Trustpilot. Every year they change the plan you are on just before renewal and put the prices up, forcing you to spend more to receive the same functions you just had. it's a scam that sees you losing money and also having to defend yourself from fake reviews. Not good for a small business owner.”

Helpful Report

Posted 4 years ago

“The site removes negative reviews at the request of the company's owners. I am in the middle of a complaint with a furniture warranty company. That company complained to Trust Pilot that I wasn't a genuine customer. Despite evidence, Trust Pilot believed the warranty company and removed my review. Usefulness none trustworthy reviews ! My original claim is now with Insurance Ombudsman .... thats how genuine it was.”

Helpful Report

Posted 4 years ago

“Trustpilot used to be a trustworthy site but not anymore. They systematically suppress negative reviews about their paying customers which explains why some companies with high trustpilot rating (4.6 and more) struggle to score more than 2 on other sites.”

Helpful Report

Posted 4 years ago

“They clearly allow fake reviews, you can tell by groups of 5* reviews groups of 1* reviews (the real reviews) , often in weird and broken English.”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.5 based on 2,736 reviews