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Trustpilot Reviews

1.4 Rating 2,826 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.4
Based on 2,826 reviews
Customer Service
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Queries Resolved In
6 - 12 Hours
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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Peter
Unverified Reviewer
“If they don't agree with the truth and it's one of their clients Tustpilot will not let you leave a review all corperatye sharks together”
Helpful Report
Posted 4 years ago
Marios Gioumpekas
Unverified Reviewer
“Sammers of the highest level. They wil lremove ANY legit negative review on high profile custoemr of theirs like Klarna, no matter how truthful you are. They allow their clientel to falg reviews as braching Trustpilot guidance, when in fact they dont, and there is no way to appeal on that. I consider Trustpilot the foundation of scamming and they should be closed and their board never to be allowed to influence the reail public with a similar platform ever again.”
Helpful Report
Posted 4 years ago
Bruce
Unverified Reviewer
“It’s a scam”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“This really is a filthy business they are running...utterly riddled with corruption. If/when the online review/reputation industry gets any type of independent regulators...Trust Pilot will be rumbled big time. We're a business who undertake plumbing, heating, electrical and drainage repairs. It's a hugely competitive business with a very high volume of customers. We attend over 150 properties a day. Nearly half of all our customers find us in printed magazines and directories and so if those customers don't search for businesses online, you can bet they won't review them online...good or bad. So after an upset customer created an organic listing for our business (can you believe this is allowed without proving they had a genuine experience), the page has just attracted more negative reviews. Obviously, as a business you cannot even respond or flag reviews that break their policy unless you 'claim' the listing. We were reluctant to claim ours for the obvious reason that half our happy customers won't leave reviews on there, but it was never going to improve so we claimed it.....what a huge mistake...and here are some of the things that followed; - We had a customer say we didn't attend their property in the same day and didn't refund the £42 call out charge. We responded with proof that we did...nothing edited by customer, flagged up again with Trust Pilot saying there was proven miss information published and they came back saying it doesn't contravene their guidelines! - We had another bad review where we responded and because the reviewer didn't 'like' the response, even though it was amicable, rather than edit their original review they have been allowed to post new reviews that appear at the top of the page...when the customer only had one experience with us I could go on and on but you get the idea. Mainly it's lies and slander that they simply don't take down. I've seen the articles online about John Lewis with one star and Argos with 5 stars (guess which one has a premium paid for subscription?), I've seen the watchdog investigation on Trust Pilot and I've just had the joy of reading these reviews. When your product is based on authenticity and trust it makes the crime even worse..taking advantage. All in all, a very shaky business model when you think it could be taken down instantly. Not a huge business really 71 million turn over, less than 700 staff...they're going to need a legal department bigger than that when the regulators arrive.”
Helpful Report
Posted 4 years ago
Steve
Unverified Reviewer
“I used to like TrustPilot. But for some reason they have now stopped accepting negative reviews. Some recent examples include Giffgaff who delivered a phone where the battery wouldn’t charge, Hermes where they left my parcel in full view on my front doorstep. I also tried to review a network provider who’s coverage was poor (less than 3G). Despite giving order details, tracking numbers, account numbers, return details etc., TrustPilot won’t publish the negative review. I even gave details of Giffgaff accepting the return and issuing a refund, but even that isn’t acceptable. I’ve asked what more information is required but they haven’t helped. So sadly I no longer trust the TrustPilot reviews to be accurate and fair and reflecting all experiences. I’m glad I’ve found this review site. I’ll be using this one from now on.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“I have tried to check the reviews on axa car insurance. You have 2 websites under each other one states 4 stars and the other states 2 star, now call me stupid but this has really confused me and has changed my opinion on axa and yourselves. I have been trying to get hold of axa for 2 hours making over 11 calls and each time i get a altermated messages or cut off. Your star ratings do not make any sence”
Helpful Report
Posted 4 years ago
Independent Reviewer
Unverified Reviewer
“Untrustworthy Trustpilot. My instinct is that Trustpilot is benefiting from being paid by benefiting companies. As a long standing reviewer I am disconcerted that it removes genuine reviews about small companies.”
Helpful Report
Posted 4 years ago
Mark Swift
Unverified Reviewer
“The reviews you put on are NOT a true reflection of some companies, for example Harron Homes which undoubtedly have a reputation of building poor quality houses get a good star rating because most of the good reviews are from people who haven’t even had there houses built yet so how can this represent a true reflection on the standard of there houses”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“They remove genuine reviews but wont take down fake reviews left by rival companies and extortionists!”
Helpful Report
Posted 4 years ago
Richard King
Unverified Reviewer
“Trust pilot removed a honest review based on the company who received the badish review asking them to.”
Helpful Report
Posted 4 years ago
Anonymous
Unverified Reviewer
“Do not PAY Trust Pilot - despite paying, they have refused to remove a scam account set up by a competitor- the domain name blatantly goes to a web page full of the competitor’s adverts- and they keep removing positive reviews that they claim are fake because our customers don’t respond to their emails- no reason to think they’re fake and tbh not everyone checks their email that often or might have junk filters - so paying for an account is pointless- and it’s taken me weeks to ring customers to get those reviews- it’s utterly utterly soul destroying - if you’re going to get reviews suggest another platform”
Helpful Report
Posted 4 years ago
JOHN
Unverified Reviewer
“corrupt reviews and delete negative feedback do not use OR BELIEVE ANYTHING TRUSTPILOT SAYS”
Helpful Report
Posted 4 years ago
Mika Soliel
Unverified Reviewer
“Excellent and professional investigative services. I hired Mr JOSH for a very private and difficult matter of hacking my husband's phone and he far exceeded my expectations. He helped me get some info such as whatsapp, facebook, text messages, call logs and even phone conversations that I needed for proof of his secretive affair. The first time we spoke, we had a very long phone consultation in which he gave me all my options that he could think of to resolve my case, and he even recommended I try other options before hiring him, which shows that he is honest. I decided to hire him and I am glad I did. He is a fantastic investigator and a great person; to all loyal partners out there if you have a dishonest partner don't hesitate to send him a mail Contact: CYBERAPPHACK @ GMAIL . COM.”
Helpful Report
Posted 4 years ago
Sophia David
Unverified Reviewer
“Real and reliable hackers should be appreciated for the good works, I was privilege to mail hacker4wise last week and after this hacker worked for me, i got the good results have been longing to get about my spouse since the past 3 months after contacting this hacker i got all of that.I just want to take my time to appreciate you and also in the space of a week i have also referred 3 of my friends to this hacker (Support@ hacker4wise.com) and he has never disappointed them. GOD BLESS YOU”
Helpful Report
Posted 4 years ago
Alan Williams
Unverified Reviewer
“If your unlucky enough to have problems logging into trust pilot they don't have a clue about customer service or customer focus”
Helpful Report
Posted 4 years ago
Nando
Unverified Reviewer
“Horrible system. After creating an account and inviting our customer to leave a review, Trustpilot decided to remove more than half of our hard-earned reviews. Extremely demotivating...”
Helpful Report
Posted 4 years ago
Tyler Manolas
Unverified Reviewer
“I can see exactly where my kids are, block any apps I don't want them to use (a feature I am in and out of multiple times a day) monitor calls and texts, and tons of other stuff! Plus they have fantastic customer service!! After trying multiple parental control apps I liked this one the most. It is on all my kid's phones. I would highly recommend it! WWW . HACKERSCOURT . COM”
Helpful Report
Posted 4 years ago
J P
Unverified Reviewer
“Trustpilot cannot be trusted anymore! Recently they have stopped allowing genuine poor reviews. Even after submitting official documentation of the transaction they still delete your genuine review! Many positive reviewers on the platform have only posted 1 review, highlighting the fact that these reviews are highly likely to be not genuine. Trustpilot cannot be trusted for genuine reviews any more! They don't do anything to prevent fake positive reviews but genuine poor reviews are now being deleted. Don't trust Trustpilot, look elsewhere like reviews.io, forums, etc.”
Helpful Report
Posted 4 years ago
Shay Kendrick
Unverified Reviewer
“Great team co-ordination and teamwork yet maintained full confidentiality. Wow. I went to other so called hackers because they were saying cheaper costs but all of them turned out to be scammers. Needless to say the support is 24x7 and no-one will ever disagree on that one. Price is a Lil cheap but considering how others are scamming they at least keep up to their promises of completing what they said. Thanks brilliant hackers team! WWW . WEBHACKERVILLE . COM”
Helpful Report
Posted 4 years ago
Syed
Unverified Reviewer
“Trustpilot is rubbish if u write reviews about small company it's OK.if write about about some rubbish company like onbuy.com where I had bad experience they want documents 'so they can maybe pass your details to some fraudulent activities site”
Helpful Report
Posted 4 years ago
Trustpilot is rated 1.4 based on 2,826 reviews
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