Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,736 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,736 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a beautiful leather jacket but felt it was a bit snug Siana contacted me and requested some measurements so they could customise the jacket. Brilliant customer service I strongly recommend Sculpt Leather”

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Posted 4 years ago

“They asked for proof I was a customer Once I provided it they said it wasn't enough Is that because they get paid to remove reviews Yet people think they're trustworthy LOL”

Helpful Report

Posted 4 years ago

“Keep putting up legitimate complaints for a complaint and trust pilot keeps asking for proof. Send them photos of ongoing phone calls from this company and they say not good enough. Do not trust any review you see in this site. They allow the 5 stars with no proof but a company can pay them off to get a 1 star taken off.”

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Posted 4 years ago

“Trustpilog keep removing my negative review of ongo ifs like they are taking my right from they are a corrupt and shameful business.”

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Posted 4 years ago

“Don't place any Trust in Trustpilot. It is a worthless review site, with fake reviews, and they are corrupt.”

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Posted 4 years ago

“You all need to see there being sued for theft and fraud https://annoyed.com/”

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Posted 4 years ago

“trustpilot is being intimidated and bought off by companies public complain about dutch corruprtion?”

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Posted 4 years ago

“UNFORTUNATELY Trustpilot are a FAKE review site. They will only leave positive reviews on their site. Anyone who has had a bad deal from a company or ripped off then no point leaving reviews on Trustpilot as they are paid up to £10,000 by rogue companies to remove the truthful reviews. This in turn makes Trustpilot a fraudulent fake review site. Instead level your reviews on here or on Google reviews. Review sites you can fully trust.”

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Posted 4 years ago

“Scammers they steal your money. And no help from no one.”

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Posted 4 years ago

“This has to be the most untrustworthy review site. Very poor experience. Our competitors have been leaving reviews for us and trustpilot won't remove these unless we become paid clients. That will not be happening”

Helpful Report

Posted 4 years ago

“TRUSTPILOT ARE SCAMMERS. THEY EXTORT MONEY FROM COMPANIES AND ALLOW FAKE REVIEWS FOR THOSE THAT PAY THEM £6000 EACH YEAR TO ALLOW GOOD REVIEWS”

Helpful Report

Posted 4 years ago

“Not to be trusted at all. They allow large corporations to post fake 5* reviews and remove the negative ones. This company needs osing down.”

Helpful Report

Posted 4 years ago

“This site is not to be trusted. My entire user profile was deleted without any explanation whatsoever after I left a genuine negative review. The company was a Danish jewelry brand called Chanti to which my partner and I lost about 100 euros. On the other hand, my five-star reviews were deleted as well for Intimissimi and Naturisimo, two companies I've had wonderful experiences with. If you look up It Intimissimi on Trustpilot, most of their reviews are negative and their Trustpilot score 1.4 stars. This makes me think that some companies pay to get reviews deleted (Chanti) and those you don't pay (Intimissimi, for example), get flooded with negativity. Sounds like a mafia to me.”

Helpful Report

Posted 4 years ago

“Trustpilot is a scam. I heard a lot about this company removing good reviews for non-paying companies. I truthfully review a site and as expected they flagged my review. What a joke!”

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Posted 4 years ago

“Our good reviews had been removed and they said that it's fake so I think their site is fake...”

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Posted 4 years ago

“I reviewed pof dating site. It was a genuine review. Customer services removed my profile with no explanation after I complained. Why was my review taken down?”

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Posted 4 years ago

“WORD OF WARNING Trustpilot allows fake reviews by companies on a MASSIVE SCALE. You only have to look at the 4/5 star reviews to notice a pattern. Check out the lower rating reviews to get an idea of how bad their service is. They even remove certain reviews. This should be illegal! What an absolute disgrace. DO NOT USE TRUSTPILOT !!!”

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Posted 4 years ago

“I agree with everything said below”

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Posted 4 years ago

“If only I could give 0 stars... The sooner they are taken down the better. This company are an absolute disgrace, with shady sales tactics, they will do absolutely anything in order to earn a few pounds.”

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Posted 4 years ago

“TrustPilot is the mafia of the online review world. They facilitate libel whilst simultaneously extorting money from brands. They remove reviews and make claims of fakery whilst simultaneously using aggressive sales tactics to get brands to pay their monthly fees. And guess what? Ratings miraculously increase once brands start paying!”

Helpful Report

Posted 4 years ago

Trustpilot is rated 1.5 based on 2,736 reviews