Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,731 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,731 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 23rd July 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

Trustpilot 1 star review on 28th June 2025

Peter

Trustpilot 5 star review on 26th June 2025

Issei

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Erg facilities post fake 5 star reviews every day conning vulnerable people Trustpilot know this but let them carry on They also remove genuine rubbish reviews”

Helpful Report

Posted 3 years ago

“Contacted Trustpilot to complain that EON Next Trustpilot score increased from 1.5 to 4.4 in a matter of weeks. Most the reviews for EON Next were very suspicious, with the wordings and descriptions very similar to one another. Trustpilot weren't at all interested.”

Helpful Report

Posted 3 years ago

“This parcel has more lives than a cat. Last night said it had been stolen, and to ask for refund. Today it appently arriving before 10.00 a.m. It's a miracle.”

Helpful Report

Posted 3 years ago

“Very corrupt and biased company that will only allow certain reviews. Had 5 legitimate reviews deleted about companies that I have had bad experiences with. Will never trust Trustpilot, nothing on that website seems legitimate.”

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Posted 3 years ago

“Good support and services vps best”

Helpful Report

Posted 3 years ago

“My complaint has been going on now for at least 3 weeks maybe more and still hasn't been resolved studio have been absolutely dreadful all i want to do is send my parcel back they were supposed to come last Friday 19th i sat in all day no collection ive spoke to them today at 12:45 they said they would ring me back in 2 hours im still waiting absolute waste of time very ANNOYING and im very ANGRY and upset”

Helpful Report

Posted 3 years ago

“Samuel make me very happy and he give very good service”

Helpful Report

Posted 3 years ago

“This company can not be trusted, paying businesses can flag reviews and have them removed. Not only is this unfair to smaller businesses but there is pressure for businesses to use Trustpilot and even pay them.”

Helpful Report

Posted 3 years ago

“This site is very dangerous they are promoted scammers and frauds.”

Helpful Report

Posted 3 years ago

“This company is not reliable. The reviews... I don't even know if I can trust them. A horrible website and company. Don't trust trustpilot.”

Helpful Report

Posted 3 years ago

“Digging hole. I loss 600£ With this website https://www.businesssearch.online/”

Helpful Report

Posted 3 years ago

“I’ve done many reviews of different companies, good and bad. Every time I add a bad one, it gets removed for some reason or other. Fake site and cannot be trusted.”

Helpful Report

Posted 3 years ago

“Trustpilot in their "Panic" to remove anything they don't like remove perfectly valid critical reviews of big companies and don't give you opportunity to prove your experience or anything. I tried to leave a critical review of a certain large company and I had only ever left positive reviews before for other companies. I was immediately reprimanded by Trustpilot for "fake reviews". I didn't get the chance to validate my experience and I simply got a message insisting that I can't use Trustpilot. So really I think what this shows is that they're just a platform which sucks up to big-business interests and don't care about anything objective.”

Helpful Report

Posted 3 years ago

“You cannot trust the manipulated scores and reviews on Trustpilot. Please do not base your decisions about using a company based on what you read on Trustpilot.”

Helpful Report

Posted 3 years ago

“THEY TRY TO SELL THAT THEY FIGHT FALSE OPINIONS WHEN IN THEIR OWN TRUSTPILOT PROFILE THEY REMOVE NEGATIVE COMMENTS. BUSINESS GARBAGE.”

Helpful Report

Posted 3 years ago

“They are hiding the true.”

Helpful Report

Posted 3 years ago

“Trustpilot è gratuito per i consumatori che pubblicano recensioni, ma è a pagamento per le imprese che vogliono iscriversi al fine di rispondere alle recensioni pubblicate. Quindi Trustpilot non è imparziale, poichè viene da sè che ha un occhio di riguardo per le imprese, ed ecco perchè molte recensioni negative vengono eliminate (addirittura a volte gli interi account, senza nemmeno il preavviso, di chi pubblica molte recensioni negative). Praticamente il fine ultimo di Trustpilot è quello di far apparire online una vetrina per le imprese che possano esibire le loro recensioni positive e quindi farsi pubblicità in tal modo. Non è dunque un caso se Trustpilot prenda di mira le recensioni negative e chi le pubblica. Ecco perchè Io consiglio sempre di non pubblicare le recensioni soltanto su questo sito, ma pubblicarle anche su altri più seri, tipo FB, Google Business, Play store, Malavida, Apkpure, HelloPeter, Smart.reviews, Sitejabber, MouthShut, Opinioni.it, RecensioneItalia.it e, ovviamente, Reviews.io”

Helpful Report

Posted 3 years ago

“Because companies pay them they remove genuine reviews they're incompetent invalids and only care about what money they get not about keeping genuine reviews up for people to see. Complete and utterly useless”

Helpful Report

Posted 3 years ago

“They accept good reviews but not bad by companies who pay them to have the bad reviews drawn out through a pointless checking system. I deleted my whole account which meant those companies with good reviews lost out to the company with bad reviews, therefore noone wins.”

Helpful Report

Posted 3 years ago

“Dont bother, they reject reviews when it doesnt suit. I wobt be using them anymore...oh the irony.”

Helpful Report

Posted 3 years ago

Trustpilot is rated 1.5 based on 2,731 reviews