Trustpilot Reviews

Name: Trustpilot
Rating: 1.45

1.5 Rating 2,743 Reviews

10 %

of reviewers recommend Trustpilot

Company Reviews

Questions

Metrics

1.5

Based on 2,743 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Trustpilot 1 star review on 28th July 2025

Olivia Julius

Trustpilot 2 star review on 27th July 2025

Carson Briggs

Trustpilot 1 star review on 26th July 2025

Nadeem

Trustpilot 1 star review on 25th July 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Trustpilot 1 star review on 24th July 2025

Deborah

Trustpilot 1 star review on 30th June 2025

Purity

Trustpilot 1 star review on 29th June 2025

When I Thought My Scammed Crypto Was Lost For Good, I Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5).

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i trust them because they always tell the truth i had a problem with British Gas and they wouldn't put my review on Trustpilot until i gave them prove of my complaint which i had because British Gas sent me a letter for a contract that i never took out with them and i sent them a copy from my laptop and when they had proof of what i was saying the put my Review about my complaint about them back on Trustpilot so in my eyes they are a very honest trustworthy site to put good honest Reviews on and cant thank them enough for being so honest and in the past i have posted loads of comments without a problem .”

Helpful Report

Posted 6 years ago

“Trust Pilot do not accept every genuine review on their site. If you review a company and that company does not like the review they then complain to Trust Pilot and the review is then censored, also if you see FAKE 5 Star reviews written by the company and notify Trust Pilot, trust pilot do nothing and leave up the fake review giving the company a better than deserved rating. I will not be using trust pilot again as you can not garauntee that the review of companies is genuine or not. Trust pilot should be ashamed of themselves for allowing this to happen but they just don't care.”

Helpful Report

Posted 6 years ago

“TrustPilot cannot be trusted. Are they being paid by companies to remove bad reviews ? I wrote a bad review on Hudson Courses who clearly manipulated and misinformed my teenage daughter in order to sell a Course which actually did not benefit her. We paid £990 Hudson when the actual Course cost £465 with the real provider Oxford College. Hudson have complained to TrustPilot about my bad review and it has been removed. My daughters bad review has also been removed. We were not notified by TrustPilot. We feel that it is important to warn students that they will pay double the amount with Hudson courses and that they are a company not to be trusted. Surely the whole point of TrustPilot is to provide good and bad reviews which will give an accurate description of the company in question. It seems not. Do not trust TrustPilot.”

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Posted 6 years ago

“DO NOT TRUST TRUSTPILOT.COM. TRUSTPILOT are helping KONTOFX.COM to rob people blind. Their refuse to let me give them a bad review. Their letting them delete any bad comments about Kontofx. THIS MAKES TRUSTPILOT COMPLICIT IN THE FRAUD. Its obviously involved with kontofx.”

Helpful Report

Posted 6 years ago

“There letting a company called Kontofx in Hungary use there site to write false reviews and scam people out of money ,trustpilot should not let this dirty scammer company use its site there criminals pretending to be a investing company, trustpilot ignore it. 😔no support”

Helpful Report

Posted 6 years ago

“Trust pilot reviews can’t be trusted. Companies can post fake positive reviews and simply complain about negative ones to be gem removed. Customers can’t get an honest view of a companies performance or customer experience. It’s essentailly a traders club. Ridiculous!!”

Helpful Report

Posted 6 years ago

“Hello everyone I'm so happy i got my refund of 95k USD back from this heartless broker,When it comes to Binary Options, there have been quite a few examples of people who have been taken for a ride by a Broker and have lost a large amount of money and i was a victim,Many of these brokers misappropriate traders money thinking these traders will not act. Beware of where you invest in,Binary Option Scams are quite common and come down to a number of factors including improper due diligence and manipulation by the broker we should be very careful with these so called brokers,thanks to a regulated company that made my withdrawal possible and in full, I'm so grateful to them, their service was simple and i got my refund back in 4 working days... cheers friends feel free to contact him if you are experiencing similar problem of withdrawal at: Davidjerry0003@gmail.com. he will help you in recovery your money”

Helpful Report

Posted 6 years ago

“Losses are a huge part of living. What matters is what we do afterwards, the actions we take will either move us forward or hold us back. I experienced a huge loss after investing in Binary Options, luckily I was able to recover my funds with the help of the oxomarhackers Team. Mail; admin @ oxomarhackers dot com Best of luck.”

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Posted 6 years ago

“I got ripped off by a bogus broker recently, it was difficult to get a withdrawal after many attempts. I had to hire a refund solution company to get my funds back.”

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Posted 6 years ago

“Basically for those having failures in binary options and the beginners as well, I’ve a very nice Platform and Strategies that can help you recover all your losses with 99% success rate. If you’re still experiencing failure trying to succeed? Today, i strongly encourage you to file a complaint with Mr Donald Brian of iqoption trade platform,i have almost given up hope forever getting my money back but now with his help i have my lost funds back to my bank account. Here email him via donaldbrian04@gmail.com for more enquiries.”

Helpful Report

Posted 6 years ago

“One of the worse experience I had with Customer Service in years. We tried to contact the Trustpilot team several times, 6 weeks, 13 phone calls and 23 emails still nothing. We have been in touch with "Olga" most probably a bot asking for a phone call but nothing... We called their customer service but as soon as they find out you don't want to pay the premium account they pass you to the compliance team. I heard from other people that Trustpilot oblige you to pay the premium otherwise they remove you from the platform or cancel reviews...now I know is true”

Helpful Report

Posted 6 years ago

“Not trustworthy at all. Full of fake reviews and they arn't taking feedback mails seriously.”

Helpful Report

Posted 6 years ago

“UNtrustpilot make their money right off the backs of the very victims they pretend to protect and Most people know by now that Trustpilot are the FURTHEST review website from trustworthy they could possibly be...NOT to be trusted and CERTAINLY NOT WORTHY of anyone's HONEST GENUINE reviews. They will use you AND allow you to BE abused by your abuser for writing an honest account of your abuse. (UN)TRUSTPILOT are to be treated with the utmost suspicion and held in complete dishonour. . If you want to write an honest genuine review in the hope of warning other potential victims to be aware - DO GO TO ANOTHER REPUTABLE REVIEW SITE AND NOT (un)TRUSTPILOT. Do not trust this untrustworthy web site. They spend all their time diligently removing genuine negative reviews from mislead often robbed members of the public, who are looking to UNtrustpilot fake site trying in vain to make others aware of the scams and lies and conmen. As a stark contrast They spend NO TIME in diligently looking into or checking the companies who are not legitimate who review after review after review have been reported on their fake site as having robbed schemed scammed and swindled them at times even out of their life savings. Very sad state of affairs that UNtrustpilot continue to operate. They simply remove the genuine negative reviews almost immediately for what I can only call any old fabricated weak excuse using bald face lying reasons by the rouges the negative reviews are being written about. Yes anything to keep the truth from being revealed and the overall REAL TRUE GENUINE BAD rating coming up in googles search results. Yes all to keep up the ratings of the scam artists image. The scammers are directing their very victims to UNtrustpilot web site purely with the intent to mislead deceive and trick them to part with their money using UNtrustpilots fake rating that is completely fabricated...... UNtrustpilot make their money right off the backs of the very victims they pretend to protect. One can only conclude with the evidence presented to me personally, through real experience, that they are indeed working FOR the scammers. When I have written to them via their own "contact us" method, and expressed my genuine concern for the company who are downright con-men and criminals, they fobb me off and actually behave like the very swindlers themselves in their response. Do not bother reporting the criminal to the company of rogues profiting and protecting the criminal. We all know that is futile. Be sure it will only be a matter of time before the entire charade hoax scam fake UNTRUSTPILOT review site is exposed AND they will be revealed to be the friend partners and accessories to and of the thieves robbers and cybercriminals that they really are. Just look at the chart on the top of this page at all the sincerely mislead deceived members of the public and their honest reviews of experiences with untrustpilots misleading website. (UN) trustpilot have set up an office front in Australia, and we are all working towards having them exposed SHUT DOWN and convicted for the fraud they have been thus far getting away with (or so they think) All in one big happy family with the crooks they are aiding and abetting. Report them to the ACCC to ASIC consumer affairs to the media and anyone else in authority n your own country who can help shine the light on their sneaky ways. Warn others about the underhanded tactics of the crimes of the so called respectable. I for one am giving my own honest experience. Keep your email records their nuisance pesky phone calls recorded consumer reviews in writing and do not delete your evidence when dealing with UNTRUSTWORTHY UNTRUSTPILOT. You may want to use them to help stop this deceitful organization who are hiding in plain sight.”

Helpful Report

Posted 6 years ago

“I and many other hundreds of other angry customers of a UK Leicester based energy supply company ( for the purpose of this review I will simply refer to them as the “Foxes”) have recently been posting our bad experiences and valid criticisms on their Trustpilot site ......at least we have been attempting to !! We have now reached the ludicrous position whereby very many ( in fact in recent days, most ) of the critical reviews are being almost instantly redacted by Trustpilot because THEIR CUSTOMER ie. the energy company that pays them, do not like the criticisms and cannot/will not accept the truth. By contrast the energy Company is allowed to make the most outrageous, gratuitous, condescending and downright dishonest comments when replying to our 1* posts and yet we, the reviewers can do nothing about it. In addition a large number of clearly spurious ( and probably sponsored ) 5* reviews are allowed to go unchallenged by TRUSTPILOT. In our case the only good thing that has come out of this situation is that our experience of the Trustpilot site ( and the lamentably poor performance of both the energy company , AND TRUSTPILOT ) encouraged us to set up our own “Foxes Discussion Group” on Facebook. We quickly obtained a membership of over 1200 disgruntled “Fox” customers and are now successfully able to share our experiences and mutual support without the unhelpful interference of Trustpilot’s paid moderators. I am not even sure that TRUSTPILOT really appears to value those of us who post reviews. Yes, they are actually paid by the Company which is being reviewed, in our case the “Fox”; however, without unpaid reviewers such as us they would not have a business. In the light of my own recent experience I would advise that you use the Trustpilot site purely for your own advantage...... as they appear to use us !”

Helpful Report

Posted 6 years ago

“Thomas Cook Wellington Street Ballymena Cancelled our hotel the day before we where due to fly,they said Constantantious The Great wasn't up to standard for the money we paid.offered The Odessa which had a hotel in front of it .We where never offered a refund .Made to pay an additional £180.00 I believe total was £2,421 ended in a grubby Golden Coast Beach hotel in Protaras far from 5* we booked went to Constantious The Great after 4 days so frustated with this Company ,contact Connect in Manchester the lady on the phone said they should never have taken the booking,Laura in Ballymena branch stated that the hotel HAD BEEN NEWLY REFURBISHED IN FEBRUARY 5 WEEKS PRIOR TO MY BOOKING .So WHY DID THEY CANCEL HOTEL.In my option they are obviously advertising lovely hotels taking our hard earned money and giving us what i would consider a a 3* hotel explained that we spoke to the head reception manager we viewed the room .The room was amazing albeit the hotel need some finishing touches.JET 2 CUSTOMERS GOT THE CHOICE WHERE UPGRADE TO SEAVIEW AND ALL INCLUSIVE.NOW OFFERING US £250.00 COMPENSATION .WHAT ABOUT THE £180.00 and some real compensation for ruining our 25 WEDDING ANNIVERSARY???? DON'T BOOK THOMAS COOK”

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Posted 6 years ago

“Tried to post a negative review about Patpat (poor quality clothing that didn’t fit and weren’t as advertised). Trust pilot requires either Facebook or google verification, I chose the former and their site says it requires only your picture and name but I believe that because I clicked off option for their site to obtain my friends list it did not allow me to post my review.”

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Posted 6 years ago

“I received an email as today. For $19.95 I can buy 5***** Trustpilot reviews and WORSE I can buy 1* Trustpilot reviews for my competitors. https://reviews.financesonline.com/p/trustpilot/ https://www.buyserviceusa.com/product/buy-trustpilot-reviews/ Not a service you can trust.”

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Posted 6 years ago

“Extortionate renewal prices after they have got you on board. Arrogant, sneaky sales tactics used by so-called "Success Managers"”

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Posted 6 years ago

“Trustpilot removes reviews due to pressure from businesses. I had a business harassing me for leaving a negative review and Trustpilot requested that I give my personal information to the company that was *harassing* me to verify my review. When I complained that the company was offering gifts to people who left "five star reviews" on Trustpilot, that complaint was also removed. Trustpilot is just a scam to legitimize other scammy companies.”

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Posted 6 years ago

“Trustpilot refuses to stop contact our business. They call every week. Every week we ask them to stop calling. What happens? They call again the next week. Even if I were going to consider doing business with them, why would I work with a reputation management company that has a 1 star average online? Work on your own damn reputation and stop calling companies unsolicited.”

Helpful Report

Posted 6 years ago

Trustpilot is rated 1.5 based on 2,743 reviews