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Trustpilot Reviews

1.5 Rating 2,829 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,829 reviews
Customer Service
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Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
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+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Anonymous
Verified Reviewer
“Really ticked off with trust pilot, all the power is with the company, there is one company that has removed any negative reviews and suddenly lots of positive fake ‘verified order’ reviews have appeared, all these ‘users’ have only made one review, yet when I’ve flagged this trust pilot ignore me. Trust pilot is flawed and claims you can be anon, but if a company takes down your review you have to provide all your details for it to go back up. Done with site.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Went to the trouble of writing a review only to have it removed by Trustpilot. Trustpilot are basically funded by large companies. When you write a review of one of these companies then they contact Trustpilot to have it removed, but only if it’s positive. The entire concept of Trustpilot is fundamentally flawed and unreliable as a source of independent opinion, as long as it keeps on taking monetary payment from large companies in return for positive reviews.”
Helpful Report
Posted 6 years ago
John Stanley
Unverified Reviewer
“Absolute disgrace of a site!!”
Helpful Report
Posted 6 years ago
Nick
Verified Reviewer
“I put a review on trust pilot from a company that believes it is OK to make unsolicited phone calls, Proof was sent of them ringing me over and over again trying to sell me a phone contract. Trust pilot said this was not proof and removed my review. Asking me to sent them an order number. So on that basis they believe that it is ethical to receive telephone spam. Dreadful experience and does not inspire me to use there services ever again.”
Helpful Report
Posted 6 years ago
Matthew Azpilicueta
Unverified Reviewer
“After calling them out for keeping and encouraging fake reviews by their sponsors and/ or partners, they have officially blocked me from their page and won't allow me access into my account. I've reported them and the company that scammed me. Later LOSERS!”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“why cant this company get rid of their own bad reviews I was going to start using them but have thought again about this”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“trustpilot seems like a dishonest company deleting my honest review of another company. I understand trustpilot makes money by deleting reviews.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“is a portal dedicated to paid reviews; or 100% false, does not guarantee anything true. If you are a company and pay but receive negative feedback you can have it removed without problems and accept only the positive ones. Stay away from this site”
Helpful Report
Posted 6 years ago
Saltie909
Unverified Reviewer
“fake infomation”
Helpful Report
Posted 6 years ago
Adam
Verified Reviewer
“Site won’t log me in”
Helpful Report
Posted 6 years ago
Adam Gill
Verified Reviewer
“Bad place to find reviews as most aren't genuine as I have found out to my expense a number of times. Be warned, do not use trustpilot for reputable reviews.”
Helpful Report
Posted 6 years ago
Mr Kevin Robjent
Verified Reviewer
“If,I Mr Kevin Robjent. Have, my truthful and honest and accurate account. Of Dream Lodge. removed. I, shall remind Trustpilot that,I won a Court case against, Dream Lodge. That,I along with the Dream lodge protest group. Have, overwhelming, evidence on the Crooks and Cowboys are. Then, I shall let the community, know of Trustpilot action and seek legal advice.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“This site was already flagged saying some reviews have been written by trustpilot employees. What freebies do they get from companies reviewed.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Misleading sales person, the sales representative call me several times and try to persuade me to try their paid service, I was wandering and not want to,and said the free version works for us, and then he said we can offer you 60 days pro trial and only charge $300.00, after that if you don't like it, you can go back to free version, yet after 60 days, he said I must choose paid lite version $300 per month for one year. This company is not reliable, and not trust able, never use it. not recommended.”
Helpful Report
Posted 6 years ago
Dan
Unverified Reviewer
“Trust Pilot deleted my honest review. Perhaps Trust Pilot are corrupt or dishonest.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I wrote an honest appraisal of Clockwork removals and how they stole my families possessions and they did not publish it. If they are paid by the companies, they have a conflict of interest?”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I actually thought the company was legit until I found out my negative review of a company called Leatherotics was removed. I noticed this years later, I don´t really actively use the website. It made me angry though so I posted another, again it was disputed and I was asked to provide a proof that I was a genuine customer of the aforementioned company which I did. However, they insisted since the proof of purchase was older than 12 months they still wouldn´t let the deleted review back on. Obviously, I stopped the communication right there. I have better things to do than to argue with a corrupted company AFTER I provided a proof of purchase. Trustpilot is just a pathetic fake. Would never use it again.”
Helpful Report
Posted 6 years ago
Emilio
Verified Reviewer
“Trustpilot not really trusty, it is more for companies not for customers. This is why,I was looking for a web hosting and finally I found some good companies (suspiciously 100%) so I went for one of them sign in all good but I had several issues with the company Krystal Hosting so I did review them bad as they kick me out of the service returning my money without even ask for it, I was really frustrated so I did rate them badly, rude customer service. etc. SO I did review them after that, the company contacted me and its COO offering me free months with the condition to take my review down I refused as I am not a liar. Then the Krystal Hosting wrote a a review saying that I didn't want to sort the issue and Trust pilot flagged me arbitrarily, I did contact them and they still don't talk any action, bearing on mind that I have and I did provide proof emails and the chat logs with this company. Trustpilot no more, they are not even close to reality.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Bad communication. You can receive their email, but you will never get reply from them. Really bad communication.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“I recently joined a website called 'Secret Benefits', a dating site. When I complained on Trustpilot that many of the profiles on this dating site were fake, Secret Benefits objected to my review and asked for confirmation that I was a member. I provided this confirmation to Trustpilot, who promptly deleted my review!! Secret Benefits pursue an active policy of protesting against negative reviews. Trustpilot should protect consumer rights to state their opinion. They have failed to do so in this case.”
Helpful Report
Posted 6 years ago
Trustpilot is rated 1.5 based on 2,829 reviews
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