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Trustpilot Reviews

1.5 Rating 2,829 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,829 reviews
Customer Service
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Queries Resolved In
6 - 12 Hours
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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Lynne Buffery
Verified Reviewer
“The customer service from Julie and Phil @Cookes Furniture Store in Erdington has been second to none. Julie made a stressful situation so much easier to deal with. A big thank you to both of them.”
Helpful Report
Posted 6 years ago
David
Unverified Reviewer
“Trust Pilot are contravening their own guidelines by not making negative reviews visible during thier investigation period. Although visible via their own search. When reviews are accessed via the merchants (Weedsupermarket)own referral to Trustpilot the review isn't visible.”
Helpful Report
Posted 6 years ago
Bruce H
Verified Reviewer
“Trustpilot confirmed online comments which indicated a vendor can have negative comments removed by paying the review site. They withheld my review of Gearbest.com because I missed providing some information of the transaction. They said, "Thanks for reviewing gearbest.com on Trustpilot. gearbest.com has reported your review because they don't believe you've had a genuine buying or service experience. Reported reviews are temporarily moved offline. We’d like to verify your experience so we can put your review back online. Help us do that by sending documentation showing your buying or service experience with gearbest.com. All you need to do is: Find your order confirmation, invoice, delivery report or proof of service with gearbest.com. The documents should show: the name of the business, your name, the date, and a reference number. See more here. Send your documents by replying to this email. We accept forwarded emails from gearbest.com, screenshots of user registration/profile or similar, and pdf attachments. ... When we receive your documentation, we’ll review it and get back to you. " Almost two weeks and no response. On the surface it would appear that Gearbest must pay Trustpilot some decent money. That being said, there are plenty of other negative reviews of Gearbest that appear on Trustpilot's site. Not sure why they are still suppressing my legitimate review.”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“On Trustpilot, a certain online business has a rating of 7.4/10. The owner of this business has just been sentenced to one year of prison for fraud. Most positive reviews on Trustpilot are forged. Truspilot was alerted many many times. It never reacted.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“I am not an employee nor was one , this Dennish company is an Industrial platform scam which uses to promote the services of companies such as Chinese shops rather let the buyers post their objective experiences.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Used Trust Pilot before using a Travel Agent with 8.2 rating! Disaster as I lost almost £5500 when tickets didn't arrive before flight and they refused refund! Turns out Trust Pilot are full of FAKE 5* reviews all with similar wording.”
Helpful Report
Posted 6 years ago
Mike Wyatt
Verified Reviewer
“Posted a negative review of a debt collection agancy I had tried to employ. They responded with a libellous post which included my name and most of my address. They also sent their bully boys round to frighten my wife so I took the review down. Trust pilot refuse to do anything about this and continue to publish positive reviews about this company. All my queries to trustpilot met with the same "Review is closed" email. Not to be trusted at all.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“truspilot are part of scam. They blackmail businesses to become paid members and once you are a member, then you are allowed to push down negative reviews as a business. This is against the ethics and code of conduct of a reviews site. There are scammers out there who produce fake reviews and on the back of those reviews, they get to scam more innocent people. One such company is 247 home rescue. I recently put a review against 247 home rescue and provided truspilot with a proof of purchase. Within matters of minutes, they put it on hold under the name of investigation if the reviews was in accordance with their user guidelines. This allowed the scam business to put fake positive reviews so that the negative reviews is not seen on page one. It is impossible to convince customers to post 10s of 5 star reviews in a matter of minutes. Trustpilot are part of the scam!! Don't trust their reviews.”
Helpful Report
Posted 6 years ago
Gareth Price
Verified Reviewer
“Trust Pilot are bullies!! They have set up a review of our website which we did not ask for, and has filled it with bad reviews from people who are'nt even our customers!! To counteract this we started sending our customers there to leave reviews, and every one that was positive got removed. They have phoned us on numerous occasions trying to pressure us into opening an account, and when asked what happened to our good reviews they come up with ridiculous excuses. Its getting to the point now we have no choice but to sign up just to get good reviews as well as the bad reviews. No one is policing them and this has to stop. Its extortion.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“If you contact trustpilot about a company that is obviously getting hundreds of its installers to leave 5 star reviews after the score has been bad for a couple of years, this taking them from poor to great in 2 days from a score of 200 to over 600,even though it is fraudulent all you get back is case closed and nothing is done Look after the company's and just ignore the paying public. Bloody useless trustpilot.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Trustpilot first some people are unverified and allowed to give feedback, also they protecting the sellers scammers and trusted on them.”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Do not trust Trustpilot as they have unverified feedback”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“All reviews are fake so they can charge companies to remove them!”
Helpful Report
Posted 6 years ago
Alaa
Unverified Reviewer
“lucky2go is the the worst company ever How come I do the booking and the payment and I get the confirmation email and then someone is taking to me to inform that the departure flight is unavailable except if you are going to pay an extra 800 dirhams it's complete fraud”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Can't log in to site”
Helpful Report
Posted 6 years ago
Janssen
Unverified Reviewer
“Do not use this website. If your feedback won't please the company you are writing about, they (trustpilot) will delete your feedback. Gangs of scum debt collectors like Lowell Group, Cabot etc are paying lot of money towards this site in order to keep only the good reviews and bad ones to be deleted. Scums like Lowell Financial, Cabot etc”
Helpful Report
Posted 6 years ago
Rita Lacca
Verified Reviewer
“very helpful got back to me quick, money on its way”
Helpful Report
Posted 6 years ago
Mark
Verified Reviewer
“This company suck you in with a cheap deal then wait till you're settled with them and getting great reviews to then hit you with a 75% price hike! Have learned a lesson the hard way!”
Helpful Report
Posted 6 years ago
Anonymous
Verified Reviewer
“Crs-uk.biz bought a iPad for them very good”
Helpful Report
Posted 6 years ago
Anonymous
Unverified Reviewer
“Worked at Bebo in Hertford for only 2 weeks! Awful place to work and the manager will not pay me for hours worked!”
Helpful Report
Posted 6 years ago
Trustpilot is rated 1.5 based on 2,829 reviews
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