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Trustpilot Reviews

1.5 Rating 2,735 Reviews
10 %
of reviewers recommend Trustpilot
1.5
Based on 2,735 reviews
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Trommesalen 5, Copenhagen Denmark
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Trustpilot 1 star review on 25th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Trustpilot 1 star review on 24th July 2025
Deborah
Trustpilot 5 star review on 23rd July 2025
Anna
Trustpilot 1 star review on 23rd July 2025
Pamela Phillip
Trustpilot 1 star review on 22nd July 2025
Owen.G
Trustpilot 1 star review on 22nd July 2025
Greg
Trustpilot 1 star review on 30th June 2025
Purity
158
Anonymous
Anonymous  // 01/01/2019
Load of rubbish they only choose what they want on there, I left several reviews that the email me back after saying because you did not respond to them it’s classed as fake.. or maybe I just don’t want a debate and have time I said my onest opinion that should be it.. there’s also loads of fake good reviews and if you look at trust pilots reviews they delete all the nagar I’ve to look good there a bunch of jokers and the whole thing is a waste of time
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Posted 3 years ago
To me, A bunch of shysters who filter out bad reviews. Every low star I have left has been removed by them. Example. toolstation- just bought 1 piece of 8mm studding, on inspection of thread I wish I hadn't! Removed, even toolstation baffled!
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Posted 3 years ago
Fake reviews
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Posted 3 years ago
Trustpilot is baised to reviewers, I have made review for my experience with travel company and it was removed by the trustpilot. I believe a lot positive reviews are fake. I have no trust in trustpilot.
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Posted 3 years ago
SCAMMERS ALERT!!! SPAM!
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Posted 3 years ago
Just like all the others stated. Negative reviews are removed, unless you prove to them with a million documents your reason for being unsatisfied. Positive reviews are kept no matter what the proof is. Trustpilot should not be allowed to have "Trust" in their name. They are dishonest and bought off.
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Posted 3 years ago
Disgraceful platform, forum to all people post lies, untruthful, unfactual experiences and then hide behind terms that they can’t review. Report them to the relevant Ombudsman authorities, this behaviour needs to stop as it’s damaging small business and costing them more money to obtain new customers.
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Posted 3 years ago
They will not publish honest bad reviews without back up evidence - they are removed by their software. Good reviews however are published. Ridiculous system
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Posted 3 years ago
Gave an honest negative review it was removed. They work with traders not the consumers. Unethical and shameful. Trust Pilot my rectum.
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Posted 3 years ago
Let big companies post fake five star reviews and take down the negative ones which are genuine!!
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Posted 3 years ago
No matter what they say, it is a totally dishonest website. Several of my reviews that were totally valid and legitimate were automatically removed by their so called software. When I provided them the evidence, they never came back. Shame on them!
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Posted 3 years ago
Disgusting
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Posted 3 years ago
Not Trustable. It is interesting, if You write a good review You don't have to prove anything for them (so companies can trick their customers to write good reviews, like winning or paying for their reviews), but when You write a bad review, You have to have evidence and You have to provide it also.
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Posted 3 years ago
So far, we’ve only found your service to be a problem. You consistently remove valid customer reviews and leave the business with zero recourse. You don’t even have the decency to inform the customer that you’re removing their review so they have an opportunity to comment. We’ve reach out multiple times ans it’s become evident that you don’t care but literally advertise about your ethical “trustworthy” approach but in practice it seems to be quite the opposite. Long story short, BUYER BEWARE. TrustPilot has zero concern about your business, your customer, or how detrimental it’s practices are for both! When you seek their help you’re either ignored or sent a canned email explaining something that’s has no bearing on the situation. It seems no matter what you do you’re just keep in this loop with zero resolutions. I’ve given 1 star because zero wasn’t an option.
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Posted 3 years ago
Trustpilot daylight robbery destroying our business will be taking legal action
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Posted 3 years ago
Reviews keep getting removed
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Posted 3 years ago
Trust pilot remove views for money from dodgy companies. We sent everything to them proving we dealt with super 1 investment and they still remove the review on the request of super1. funny how they never remove fake reviews
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Posted 3 years ago
They remove bad reviews for money.
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Posted 3 years ago
not a great service
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Posted 3 years ago
Trustpilot review can be bought and there is nothing reliable or trustworthy about it.
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Posted 4 years ago
Trustpilot is rated 1.5 based on 2,735 reviews