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Trustpilot Reviews

1.5 Rating 2,827 Reviews
10 %
of reviewers recommend Trustpilot
Company Reviews Questions Metrics
1.5
Based on 2,827 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
6 - 12 Hours
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Phone:

+45 69 91 12 82

Location:

Trommesalen 5, Copenhagen Denmark
1614

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Anonymous
Unverified Reviewer
“Because most of reviews are left by people that you give a back hander to and big corporations like yours are the scum of the earth”
Helpful Report
Posted 5 years ago
Marina
Unverified Reviewer
“Well same bs, TrustPilot is the website you shouldn't trust, it does remove all negative feedback from companies who pay to them.”
Helpful Report
Posted 5 years ago
Nichola Innes
Unverified Reviewer
“Trustpilot removed my honest reviews because the company asked them to. Try to phone any time and it says no one is there to take your call and if you leave a message they will call you back. No call back after a week of trying. I email, no response except a generic message. Look at their adds. They are not there to give the public honest reviews. They make money from the companies they revue and are therefore in the pockets of those companies.”
Helpful Report
Posted 5 years ago
Barbara De Swaan
Unverified Reviewer
“The experiences I read do not reflect reality, it's all negative for all businesses. Something goed really wrong here.”
Helpful Report
Posted 5 years ago
Abdikani
Unverified Reviewer
“I received good treatment and they have excellent services. They exceeded my expectation. I would recommend those wants hair plants please come and visit to Dr. Cinak Hospital....”
Helpful Report
Posted 5 years ago
KK
Verified Reviewer
“I checked the company/business model Blueskyamazon. Trustpilot's headline says the average score is 3 stars, but there are only 2 reviews and they each give only 1 star, hence the average is 1 star. Most people will not go through all the reviews and add up to find the average, but with 2 reviews it's easy. From here I do not trust anyting on Trustpilot...”
Helpful Report
Posted 5 years ago
Jason Cooke
Verified Reviewer
“It's True! Trust Pilot is an algorithmic money grabbing monster. Free speech? Nah. Respect for your experience? No. Controlled? Yes. Like all the internet big boys, it's all about Profit. If your genuine review is reported by a paid up member, it goes, deleted for ever regardless of your genuine challenge. Do you honestly believe the positive reviews for eBay, Experian, Myhermes (cynically laughs out loud at the last one). We've all been burned by lots of these internet shysters that leave an indelible mark on our psyche. Even the impartial ones are at it. Trust Pilot a new oxymoron.”
Helpful Report
Posted 5 years ago
Andy
Unverified Reviewer
“Terrible. They are con artists, there should be an investigation on them. They have been deleting positive reviews and keeping negative ones until we pay them money.”
Helpful Report
Posted 5 years ago
Chris
Unverified Reviewer
“Trustpilot deleted my reviews. ALL of them This company is not real. They will not accept any negative reviews of companies they are sponsored by. You cannot delete reviews that are real, just because they are negative. My reviews are just to warn people from buying anything from a particular online store. My real review was deleted multiple times. Companies such as Trustpilot make the shade online business even worse. Shame on you. Do not trust Trustpilot!!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Vfs delhi.. Thnxx for the help.... Excellent service.. From Mr. Akshay&Mr.Burhan”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“I wrote a review on TrustPilot for an online job search site that has some issues. The site I reviewed complained and they removed my review. Don't use TrustPilot. They only care about the businesses that pay them and will remove anything that is negative even if it's true.”
Helpful Report
Posted 5 years ago
Terrible Customer Experience
Verified Reviewer
“I never leave reviews, but my experience was so egregious that I had to say something. We were approached by an aggressive salesperson who had no idea what they were talking about, and when prompted about any type of deliverables, defaulted to the fact that their support and customer success team was responsible for it, and that they just wanted to get us the best package possible. Upon negotiating and paying them, we realized they set us up with the wrong domain. Thus began a month-long process of back and forth with their support team that is still not solved, and it was their fault. The disparate nature of their sales, support, and service staff has been one of the worst experiences I've ever had with a service provider. If I could steer you away from Trust Pilot, I would. If you want validation look no further than their own reviews on their site, which are loaded with 5-star reviews from users with only one review for, surprise surprise, Trust Pilot.”
Helpful Report
Posted 5 years ago
Robert S.
Verified Reviewer
“Reviews on Trustpilot should not be relied upon. They remove negative reviews and only keep the positive ones which are most likely fake as there is very little detail to the review and each of these reviews resembles the other. Trustpilot is paid by the companies that are being reviewed so guess where their alligence is!”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Extremely disappointing !! After 4 years of being a customer Trustpilot increased our charges via an email 24hrs before our 30 day notification period tying us in for another 12 months without making that clear. I will never trust this company again and neither should you, be warned”
Helpful Report
Posted 5 years ago
Mario Pirri
Verified Reviewer
“They are not reachable at all. Awful customer experience. For a company which is rating customer experience that's really unbelievable!”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“They are paid by fraudulent companies, such as Buzzoid to remove any negative reviews they do not like, even if they are genuine. Trustpilot is such an ironic name you can’t even trust them to leave your review as is because of sensitive scamming companies.”
Helpful Report
Posted 5 years ago
Sushant Lamichhane
Unverified Reviewer
“Amazing service provider to work with. Good response”
Helpful Report
Posted 5 years ago
Peter
Unverified Reviewer
“Trustpilot es un fraude, elimina los comentarios negativos de empresas estafadoras, ya que por dicha malas practica se les paga por ello, son unos estafadores, no son nada transparentes como ellos dicen, todo los comentarios positivos de empresas son la mayoria comentarios comprados...”
Helpful Report
Posted 5 years ago
Corcoran Iain
Unverified Reviewer
“Trust Pilot awful platform for reviews, they seem to take the side of the companies, companies who don't like to receive poor reviews, so that they can gain a 5 star rating to scam further consumers. I was dealing with a rogue insurance company I placed a truthful account of this business, they didn't like so went to TP to condemn the post and request it be taken down. TP asked if I could prove I was in contact, I sent letters and emails to which TP said the info I submitted was after the post was written and was therefore inadmissible? TP absolute parasites”
Helpful Report
Posted 5 years ago
ANDREW MOUNT
Unverified Reviewer
“Excellent service and friendly service overall extremely satisfied customer”
Helpful Report
Posted 5 years ago
Trustpilot is rated 1.5 based on 2,827 reviews
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