“Just purchased Tu seamless stretch crop top (I wear this easy style as a bra). Pack of 3 black, white and natural. I love the material, they are incredibly comfortable to wear and excellent value (£18 for three)
Then, an impulse buy, Tu vintage straight jeans 99% cotton 1% stretch. Amazing value and a perfect fit. Thank you Tu”
“Clothes are very old fashioned and colours are awful! Why can't they follow in Asda or Tesco footsteps and cater for younger people with more trendy clothing and brighter colours.c”
“Bought men’s under pants which seemed small on size and a very difficult flyhole to navigate. Was told no refund if hygiene strips were removed . Fair enough but on a three pack of men’s underpants and a three pack of ladies knickers not one hygiene strip on .Told tu on line but they ignored what I was saying . Fair enough but I will not shop here again.customer service terrible . Jennifer Robson”
“Yesterday, i ordered new shoes for my son who desperately needed them for school. Paid next day delivery and the order still hasnt even left the warehouse 28 hours later. When you pay the high price for next day, you expect it to arrive the next day! Will be contacting customer services for a refund.”
“WARNING!
If you want to order Tu clothing online, be sure to check if the item is available with Argos first because Sainsburys/Tu will charge a £3 fee if you collect any order costing less than £2O but if you collect the same order from Argos, a fee is NOT payable.
An absolutely bonkers, and unfair, policy.”
“I purchased some jeans I have all the time the length of the jeans are Different and the men’s so 2 size 12s are different you
Told customer service back in That’s not good enough because I have to go in and take them home and try them on again and then take him back and with all this going on in the world at the moment you don’t be in and out of everywhere so Sainsbury’s need to get their act together if they want to sell close I need to do it right and quality control before I send it out absolutely disgusting”
“Poor quality material in general, of the 6 items that I have purchased 5 have gone to the clothes bank
after a couple of wears.
Yes they are cheap, but you can see why.”
“Ordered through Argos on a Thursday and chose delivery for the following day. Nothing arrived. Contacted customer services who refunded delivery charge and advised courier would email on the Monday. Week later, no email or parcel. Have requested refund but no response so far. Will NEVER order again.”
“Once again, I have to award this company top class service. I just recently placed another online order, and as always, my parcel was delivered super fast by a very friendly courier and I was so impressed with this order arriving so quickly as it was a bank holiday.
I have always found the quality of my items to be good at a great price too.i highly recommend this company and look forward to ordering again online in the near future. Thank you for the great service you have provided.”
