TurboTenant Reviews

Name: TurboTenant
Address: 320, East Vine Drive, Suite 307, Fort Collins
Rating: 4.56

4.6 Rating 980 Reviews

90 %

of reviewers recommend TurboTenant

Company Reviews

Metrics

Info

4.6

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About TurboTenant:

TurboTenant is the one-stop shop for independent landlords looking to simplify and grow their rental business.

For decades the rental process has been adversarial and overly complex. We change that by empowering independent landlords at every step of the rental process. TurboTenant is built by landlords, for landlords.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got the number of leads I like to deal with and one of those was perfect and we rented the house to them.”

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Posted 3 years ago

“We have not received any referrals for at least two weeks and the leads are unreliable people. More than 50% do not contact us back when attempted to contact them. there is at least 45% of people that want a rental change but do not have jobs and can not pay for the rent. Although this is not a blame, thank you for your help, but we definitely need more exposure. Regards,”

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Posted 3 years ago

Hi there, Donny, Thank you for bringing this to our attention. We are sorry to hear that you have not had success finding a tenant. I went ahead and took a look at your landlord account and found that as of today marketing is not turned on for your property - Beautiful Two-Story House with a View. If you wish to continue marketing, please make sure to click the "start marketing online" button found under the Marketing tab of Properties. If there are any other questions or concerns that we can help with, please do not hesitate to reach out to our Customer Support Team via support@turbotenant.com or chat within your landlord account. Best, Rachel and the TurboTenant Team

Posted 3 years ago

“I thank you for this helpful site”

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Posted 3 years ago

“Turbo Tenant is an amazing g tool for homeowners and renters. Everything you need is online. You can even market the house/rent on this site. I have used it for two yrs.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“Love Turbo Tenant, everything works and its FREE!!”

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Posted 3 years ago

“Even though listing looks great and support is great also, I haven't got a single interested individual, that I am aware of, since I made my listing active again about 3 weeks ago. My understanding is, that a part of the reason is, is because I now have to list directly with Facebook Marketplace, if I want to list there. Since I am not on Facebook, nor want to be, this appears to be a problem. Thank you for asking.”

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Posted 3 years ago

Hi there, Frances, Thank you for bringing this to our attention. We are sorry to hear that you've been unable to find a tenant. When you market your rental listing with us, we post it to over 80 sites for free, which can include Facebook Marketplace if you desire. Additionally, we took a look at your rental listing for your property (Apartment) and noticed that you have included only four photos of the rental. We find that listings with at least 10 well-lit photographs that show off both interior and exterior photos receive the most leads. Visit this link for more tips and tricks on how to create a great rental listing: https://www.turbotenant.com/blog/how-to-make-a-great-rental-property-listing/ If there's anything else we can assist you with, please do not hesitate to reach out to support@turbotenant.com. Best, Rachel and the TurboTenant Team

Posted 3 years ago

“I would give TT 4/5 stars or higher. It's comprehensive and mostly easy to use. Some facets, such as current leases, seemed a little arcane, but once I explored enough and used TT's tools and explanations, it all came together and made sense. TT was recommended to me by my real estate agent, and I would recommend it to others myself.”

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Posted 3 years ago

“My home NorCal was listed in one city and then listed for far less in another city in SoCal. TurboTenant was notified and worked quickly to rectify the issue however, since it was listed in cross platforms the damage had already been done.”

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Posted 3 years ago

Hi there, John, I just took a look in our TurboTenant database and confirmed that one of our Customer Support teammates promptly responded to your request to remove the duplicate listing with the wrong rent price. They determined that the duplicate listing was not coming from our website, but still flagged it on Apartments.com. If you have any other questions or concerns that we could assist with, please reach out to our Customer Support Team at support@turbotenant.com. Best, Rachel and the TurboTenant Team

Posted 3 years ago

“Doing Great !!”

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Posted 3 years ago

“The site is user friendly. Background and credit checks are thorough. I wouldn’t use any other manager for my rental.”

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Posted 3 years ago

“Good company!”

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Posted 3 years ago

“The easiest application to use. Advertising, creating a lease and then collecting the money!! and more all in one. Love it!!”

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Posted 3 years ago

“It made it easy for the public to see my apartment so I got way over 100 hits.”

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Posted 3 years ago

“TurboTenant is an awesome tool. I use it to market and screen applicants. I also use it for rent payment.”

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Posted 3 years ago

“Offers great postings for other websites prospects use.”

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Posted 3 years ago

“Turbo tenant has anticipated my needs and makes everything clear and simple. There is advice and reminders when I and my tenants need them which makes it a win/win for all! Tenants have a streamlined and efficient way of communicating with me and I them, so even when there are problems, there is little drama and efficiency. I am just beginning to realize the advantages of Turbotenant at tax time, but the set up and interface make that a win for all as well!”

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Posted 3 years ago

“We have been very successful with reaching more prospective tenants using TurboTenant. Plan to use this site for all our needs of finding good tenants. Recommended Turbo Tenant to our family and now they use it and are very happy also. Thank you Turbo Tenant!”

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Posted 3 years ago

“Was looking for something to help me manage properties. This was the perfect solution from start to finish. It helped bring over 100 people looking to rent one of the properties I manage. The candidate chosen was by far the best tenant anyone could ask for.”

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Posted 3 years ago

“As a first time landlord this system has everything needed to place a tenant quickly. It also has all the resources needed to make sure i'm following the legal requirements.”

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Posted 3 years ago

TurboTenant is rated 4.6 based on 980 reviews