“Excellent customer service they were very quick to answer my query. There wasn't an agent online available so the lady helped me via email instead (Emma) she went above and beyond to ensure that I had the resources I was searching for and helped to get me started. I even recieved a free trial of the ultimate downloads and although I don't have a printer there are still lots of interactive resources and it's well worth a subscription. I'm signing up when my trial ends. Highly recommend you won't be disappointed 😊 x”
“I really wish I started using Twinkle sooner. I've been teaching for 20 years and their resources are fantastic, I use it in my Grade R class on a daily basis. I also love the fact that you have different options when downloading, like black and white. Thank you so much for making it so easy to get high quality resources.”
“Twinkl had amazing classroom resources I was able to use for the summer programming I worked in. They were plentiful and class appropriate for different age groups.”
“Excellent service . Had an issue with my account and eventhough the issue was no fault of twinkl they had it sorted very efficiently with excellent customer service. So impressed.”
“Twinkl made me very happy today, they helped me out in so many different ways, I can not thank them enough, I would highly recommend them to anyone that is in need of excellent resources! Twinkl… it’s ⭐️⭐️⭐️⭐️⭐️ from me!”
“Top-notched source for teaching.
The packs are fully complete with different activities according to the subject and level.
Custome service is rapid and efficient in assisting you.
I thoroughly recommend Twinkl!”
“Very impressed with the speedy response to my query, even though I made it on a Sunday. Within an hour, my problem was fully resolved and with an unexpected 'bonus'. What a boost - I am recovering from major surgeries so this cheered me up!
Thank you to Amy, who dealt with my message, for your kindness.
Twinkle has so many excellent resources.”
“I started a conversation with Twinkl about one of their resources. I received an email back asking me to clarify a couple of things. Once this was done I then had a lady called Liz contact me via email. This all happened within a couple of hours and the resource in question was sent to me so that I could check it out for myself without charge. This was fantastic service and really meant that I could look at the resource and decide for myself. Amazing service!”
“Lovely polite staff. Nothing was to much bother and they sorted my problem very quickly. Would highly recommend as they have some fantastic resources.”
“I had the pleasure of speaking with Pauline at Twinkl yesterday. Her assistance was exceptional, leading to a positive outcome. I'm truly thankful for her support and outstanding help.”
“I contacted Twinkl to ask permission to download some colourings from my account and distribute to a larger group of students on RUOK day. I was responded to within the hour with all I needed to know. Fantastic work Twinkl. If only everyone could be so easy.”
“Twinkl's resources are always amazing. They take away hours of prep time away- although I can "waste time" finding and downloading things for the up coming term and previous terms.
Their service excellence is amazing too. Their prompt email responses to questions etc happens quickly.
Well done Twinkl.”
“I left my teaching job and had forgotten to cancel my subscription. I was surprised when I received an email saying that I had paid £27.12 to renew my subscription for another year. I opened up my account and chatted with a bot not expecting a quick solution. Then within a few minutes I had an email and was able to cancel straight away and had my money refunded easily. Thank you for the subscription when I needed it and for the easy cancelation when I was no longer in need.”
