“Thank you, for your help, Laura and Amy, with the log in problems! You've reacted and solved the problem really quickly!
The content on the website is great and very helpful in work with children!”
“Excellent customer service. Hannah was able to cancel my subscription after I couldn’t find the account details and where the payment was coming from each month. Hannah was extremely polite and helpful. Thank you”
“Twinkl very kindly offered me a free document that I really needed for my lesson in a few days time. I could not download it. The different members of the team offered to help and Heather managed to send me the document requested in no time.
I am very grateful.
Many thanks for your very kind assistance. The resources are very well done!”
“There was a quick resolution to an access problem, which was a fault on my part. The staff were extremely helpful and the communication was excellent throughout the investigations. Great customer service!”
“I found Twinkl to be very helpful and professional in regards to my membership. I have recommended Twinkl to past work colleagues and would to anyone in the future. Jodi”
“I used Twinkl during my headship; I left teaching and now work for a charity for the more mature members of our community. I reached out to Twinkl to ask if, as a charity we would be able to access Twinkl to enhance the activities in the centre. Today I received an email from Liz at Twinkl offering us a 12 month subscription. I am so touched by this gesture and cannot wait to share this with my activity leader and indeed our clients. Thank you Twinkl for your generosity.”
“I found the customer care team very helpful. I renewed my account automatically but did not realise it.Lisa was able to help me delete all of my account with a full refund..Fast response. Happy with the service. I no longer need the service as the company has created an account for the teachers.Great resources that we use daily and 😁”
“Have been a member for over 6 years. Questions answered till late in the evening.
They are always making sure Educators and leaders are satisfied.
Keep up the good work 👏”
