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Twinkl Reviews

4.8 Rating 1,395 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Great resources and variety
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Posted 2 years ago
They managed to sort out that I could not download PowerPoints to my computer. Easy fix thank you so much.
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Posted 2 years ago
Outstanding communication and I never felt at any time that the problem would not be resolved.
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Posted 2 years ago
We are a Ukrainian refugee support group, and Twinkl has given us full free access. The refugee children appreciate the products so very much, as do we. Friendly helpful staff, and an amazing business. Ty 🇺🇦🇺🇦
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Posted 2 years ago
Absolutely amazing and outstanding service from twinkl today!! Thank you for extending my home ed discount for me I really and truly appreciate it!!
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Posted 2 years ago
Top notch service!
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Posted 2 years ago
I needed to cancel my individual account as my new school had a whole staff account. Jillian quickly sorted my refund out for me and the follow up emails from Alexandra were also prompt ! An excellent service - thank you 😊
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Posted 2 years ago
Twinkl is very reasonable on cost, I can get access to many resources and all the resourses are excellent and there's something for all age groups and abilities. I have recently has a query and it has been dealt with quickly and with understanding. Can't recommend Twinkl enough. They are always happy to help and if you can't find anything, contact them and they will happily help.
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Posted 2 years ago
Excellent service clientèle : un merci particulier à Alexandra pour son aide et son professionnalisme ! Fait rare pour être notifié : on vous répond dans les cinq minutes maximum ;)
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Posted 2 years ago
Excellent Customer service - helped me out when I missed out on discount week. Resources are also amazing - whatever my kids what to learn about I can find something on Twinkl
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Posted 2 years ago
Excellent customer service, even when I wanted to cancel my subscription. Thank you!
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Posted 2 years ago
Absolutely incredible resources and second to none customer service. Cannot recommend highly enough!
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Posted 2 years ago
Liam, Andrew and Hannah were so helpful and they sorted my issue out straight away. Highly recommend!
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Posted 2 years ago
Fantastic customer service
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Posted 2 years ago
After returning from the the long school summer holiday I faced an issue with payment and accessing my Twinkl app. After emailing Twinkl customer care I was surprised to find an almost immediate response. After submitting the information that was requested my problem was solved very quickly and I was back on Twinkl. It is rare to receive such a quick reply. Thank you.
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Posted 2 years ago
The costume service representatives were so loyal and helpful! Would 100% recommend!
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Posted 2 years ago
Fantastic customer service!
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Posted 2 years ago
The twinkle team is so kind and helpful, thank you for the swift service Hannah.
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Posted 2 years ago
Ms. Hannah was a real person. She helped me with my refund (for now) because I am sick and needed that amount for my meds. My situation wouldn't be understood by an AI and only a real human can truly answer to my need. I would continue my subscription to twinkl after I get well, as I have always been a loyal subscriber since the pandemic. Twinkl's services are really worth 5stars from customer service to the materials they provide. All worth the money and trust!
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Posted 2 years ago
Free resource; help from staff
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Posted 2 years ago
Twinkl is rated 4.8 based on 1,395 reviews