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Twinkl Reviews

4.8 Rating 1,231 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
There are no other better sites on the web for support in aiding your child’s learning, Twinkl is by far outstanding. The resources are outstanding. Their customer service is amazing really super quick at responding, outstanding support and really helpful. Big shout out to Emma, Liz, Lisa and Sarah who all gave me instant feedback helped with my queries efficiently and exceeded expectations with offers and incentives. Fabulous team that care about their subscribers.
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Posted 2 years ago
There are no other better sites on the web for support in aiding your child’s learning, Twinkl is by far outstanding. The resources are outstanding. Their customer service is amazing really super quick at responding, outstanding support and really helpful. Big shout out to Emma, Liz, Lisa and Sarah who all gave me instant feedback helped with my queries efficiently and exceeded expectations with offers and incentives. Fabulous team that care about their subscribers.
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Posted 2 years ago
Quick and easy solution shared via email- even on a Sunday when the chatbot offline. Thku
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Posted 2 years ago
It has so many quality, educational but fun and inspiring resources that really help my children learn. The twinkl team are amazing - if you contact them with any problems or queries they always go over and above to either give you the links that you need - or see if it is something they can make up for you. It is the best educational website I have come across in all my twenty years of teaching. It also has amazing interactive games and books you can share with parents through the planner and twinklgo app. It is truly outstanding.
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Posted 2 years ago
At this time, when Russia is constantly firing missiles and killing Ukrainians, we teachers and students are doing our best to continue the educational process. Thank you for helping us with this. Students are fond of the resources you share. They sometimes seem to forget about the war and all the tragic moments happening in Ukraine during the lessons. Thank you for making the world a better place.
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Posted 2 years ago
When I resubscribed last semester, I accidentally went for the Beyond package instead of the Unlimited package (even though I'm teaching Middle School, my students are ESL, and I occasionally need a phonics resource or three. So I thought to upgrade to Unlimited but could not access what I wanted. I reached out, and Emma Shaw explained that the Unlimited package I purchased was only in effect after my current subscription expired. She then guided me on the steps to follow the proper protocol when upgrading your existing account (no judgement - I didn't read the page properly) and initiated an immediate refund. The initial package I purchased's money was back in my bank account before I could even reply to her message! She was polite, helpful, kind, and did not judge me at all (no blame if she did once she got off her computer...*I* judged me!). I have been using Twinkl for about five years now, and it keeps getting better. LOVE.
Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023
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Posted 2 years ago
Everything was very quickly done and all requests were responded to promptly. Thankyou Twinkl!
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Posted 2 years ago
I had a problem, but a friendly team sorted it out quickly and efficiently.
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Posted 2 years ago
They were quick to respond to the problem and passed onto the relevant team that could action it. Very happy and satisfied
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Posted 2 years ago
I was looking for a resource I'd downloaded before, but couldn't find it anywhere. Contacted the team and with very minimal descriptions Alexandra was able to find exactly what I needed. THanks so much, superstars!
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Posted 2 years ago
Always on hand to help 😊
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Posted 2 years ago
Quick and specific response, problem solved
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Posted 2 years ago
Twinkl have fixed the Twinkl spelling app issues where some train levels crash you out the app. I’m pleased to say they are all now fixed and all fully working correctly. Thank you Twinkl team it’s fantastic it’s working and thank you Laura
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Posted 2 years ago
Very quick response from Emma and Liam, over a few days.
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Posted 2 years ago
They have a plethora of resources that are engaging and visually pleasing. The customer service is also top notch!
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Posted 2 years ago
Greta customer service and educational resources
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Posted 2 years ago
Great costumer service, the care team is always ready to respond
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Posted 2 years ago
Thanks laura for your assistance with my problem.
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Posted 2 years ago
❤️ Thanks for your quick response and assistance!
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Posted 2 years ago
Great customer service, was able to help me with a query within minutes!
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Posted 2 years ago
Twinkl is rated 4.8 based on 1,231 reviews