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Twinkl Reviews

4.8 Rating 1,233 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
❤️ Thanks for your quick response and assistance!
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Posted 2 years ago
Great customer service, was able to help me with a query within minutes!
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Posted 2 years ago
There is an abundance of resources available for all levels of differentiation, and in various languages. IF there isn't, the team at Twinkl goes above and beyond to help you. Thank you to Laura for her assistance in finding the perfect alphabet display for my classroom.
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Posted 2 years ago
I love the resources for teachers online. They are so fun and helpful. I was happyvwith Georgia, this nice woman who got right back to me about my subscription renewal. She was not only helpful but accomodating too.
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Posted 2 years ago
Twinkl has the Best customer service ever. No one tried to push me off on someone else and they were truly helpful and responsive. Thank you so much Georgia and Liz. Every company should have a Georgia and a Liz for customer support. Yall know how customers should be treated.
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Posted 2 years ago
Absolutely fantastic customer care from Twinkl. I had a query that was responded to within hours, and my follow up questions were dealt with just as efficiently. Within 24 hours my query was acknowledged, a solution suggested and then resolved. I could not ask for anymore. Thank you to the team that helped me, Heather, Frederick and Liz!
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Posted 2 years ago
Prompt reply from customer service and very helpful support.
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Posted 2 years ago
In addition to all of the brilliant resources on Twinkl, their customer service is top notch. I had a very important query, to which they gave me a variety of options to solve it, and solved it within half an hour. Very happy!
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Posted 2 years ago
I needed some help with a document and the support team were very helpful - all sorted within an hour. Thank you Twinkl!
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Posted 2 years ago
Twinkl has great resources for teaching kids. They are ready to use
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Posted 2 years ago
Amazing customer service Emma and Hannah❤️💐 Accidentally I have paid for monthly membership twice from 2 different accounts for 3 months. I sent an email about my issue and they were so quick to respond to my request in switching off one of my accounts and they added these 3 months back on to my current account. Great customer service💐💐
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Posted 2 years ago
The staff are always helpfull. My membership expired and I can't afford to buy at the moment so they have extended not only that they are always helpfull. I am home schooling mum with 4 kids and its going to be my 4th year buying their membership. If I need help with sheets or any particular like urdu writing sheets they would go extra miles to sort that out for us. Thank you so much Twinkl. I couldn't have done it without.
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Posted 2 years ago
Hannah from Twinkl was extremely supportive & went out of her way to ensure I was on the right path. Such professionalism & knowledge. Thank you Hannah!
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Posted 2 years ago
Jestem bardzo zadowolona z ilosci, jakości materiałów oraz profesjonalnej obsługi.
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Posted 2 years ago
Many thanks to Emma who actioned my membership change request, in a timely manner. Seamless approach, no questions asked and appropriate refund requested by her. Well done :)
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Posted 2 years ago
Accidentally I paid for annual membership instead of monthly membership. They were so quick to respond to my request in switching my account and made a refund request. Great customer service!
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Posted 2 years ago
A fantastic customer services
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Posted 2 years ago
It was so quick to get my membership restarted. Very helpful 👍🏻
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Posted 2 years ago
Fantastic efficient service to a query.
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Posted 2 years ago
I had an issue with pausing my membership, but luckily Hannah was able to assist! She sorted everything for me no bother and was so kind :)
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Posted 2 years ago
Twinkl is rated 4.8 based on 1,233 reviews