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Twinkl Reviews

4.8 Rating 1,264 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
They are great with support and they really take the time to get what you are asking for.
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Posted 2 years ago
Friendly service, prompt response to email, so helpful and provided the resource we enquired about, can not fault them.
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Posted 2 years ago
The response time and action regarding my concern was not less than 2hours. That’s giving me efficiency in real time. Thank you.
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Posted 2 years ago
Very and efficient service, thank you
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Posted 2 years ago
I needed help with my membership and lisa helped me a lot and provided great customer service.
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Posted 2 years ago
Customer service is fast and helpful. Today Laura helped me, with fast and consistent answers. Very good experience
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Posted 2 years ago
I am very happy with the fast response from customer service. Alexandra answered all my questions and helped solve my problems. Thank you
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Posted 2 years ago
All the exercises are very good and useful. The service is also very good and fast when help is needed
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Posted 2 years ago
Absolutely amazing i asked for a welsh translation and it was done without hesitation x
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Posted 2 years ago
Amy and Lisa we're so helpful today So friendly and professional. Thanks a million.
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Posted 2 years ago
Twinkl have always been able to provide good quality resources, plans and ideas throughout the years I have used them. Twinkl have come to my rescue many times! The resources are always fun, inspiring, appropriate and up to date with curriculum changes (and there have been many!) We love Twinkl.
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Posted 2 years ago
I love all the beautiful materials that I can find on the website! Very engaging activities and cute illustrations that kids love! I use them at school with kids. I am a pedagogist and I mostly use the italian resources but I also use images or ideas that I find in the english section. I love the fact that many activities are really inclusive and that they talk about sensitive topic that are usually difficult to find in a good quality (example cyberbulling, behavioural issue,...) and I love that the website have different types of rappresentation, using equaly men and women and people from many different etnicities. I also can find a lot of different images in the "create" option that picture kids with special needs (example: hearing impairment) and my students love to see characters that look like them.
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Posted 2 years ago
Thanks a lot! You're doing well, that's I want from heart to tell!
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Posted 2 years ago
There are no other better sites on the web for support in aiding your child’s learning, Twinkl is by far outstanding. The resources are outstanding. Their customer service is amazing really super quick at responding, outstanding support and really helpful. Big shout out to Emma, Liz, Lisa and Sarah who all gave me instant feedback helped with my queries efficiently and exceeded expectations with offers and incentives. Fabulous team that care about their subscribers.
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Posted 2 years ago
There are no other better sites on the web for support in aiding your child’s learning, Twinkl is by far outstanding. The resources are outstanding. Their customer service is amazing really super quick at responding, outstanding support and really helpful. Big shout out to Emma, Liz, Lisa and Sarah who all gave me instant feedback helped with my queries efficiently and exceeded expectations with offers and incentives. Fabulous team that care about their subscribers.
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Posted 2 years ago
Quick and easy solution shared via email- even on a Sunday when the chatbot offline. Thku
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Posted 2 years ago
It has so many quality, educational but fun and inspiring resources that really help my children learn. The twinkl team are amazing - if you contact them with any problems or queries they always go over and above to either give you the links that you need - or see if it is something they can make up for you. It is the best educational website I have come across in all my twenty years of teaching. It also has amazing interactive games and books you can share with parents through the planner and twinklgo app. It is truly outstanding.
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Posted 2 years ago
At this time, when Russia is constantly firing missiles and killing Ukrainians, we teachers and students are doing our best to continue the educational process. Thank you for helping us with this. Students are fond of the resources you share. They sometimes seem to forget about the war and all the tragic moments happening in Ukraine during the lessons. Thank you for making the world a better place.
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Posted 2 years ago
When I resubscribed last semester, I accidentally went for the Beyond package instead of the Unlimited package (even though I'm teaching Middle School, my students are ESL, and I occasionally need a phonics resource or three. So I thought to upgrade to Unlimited but could not access what I wanted. I reached out, and Emma Shaw explained that the Unlimited package I purchased was only in effect after my current subscription expired. She then guided me on the steps to follow the proper protocol when upgrading your existing account (no judgement - I didn't read the page properly) and initiated an immediate refund. The initial package I purchased's money was back in my bank account before I could even reply to her message! She was polite, helpful, kind, and did not judge me at all (no blame if she did once she got off her computer...*I* judged me!). I have been using Twinkl for about five years now, and it keeps getting better. LOVE.
Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023 Twinkl 5 star review on 25th February 2023
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Posted 2 years ago
Everything was very quickly done and all requests were responded to promptly. Thankyou Twinkl!
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Posted 2 years ago
Twinkl is rated 4.8 based on 1,264 reviews