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Twinkl Reviews

4.8 Rating 1,347 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Nat from customer service was very friendly and helpful. She assisted me with my email enquiry in a prompt manner.
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Posted 3 years ago
I spoke with Ashley and she couldn't have been any more lovely, supportive, understanding and conscientious...I felt she very much represented the colourful, kindness that the Twinkl page/company presents :0)
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Posted 3 years ago
Twinkl is AMAZING 🤩 I would definitely recommend this to teachers and parents There are many reasons for this here’s why Lots of useful resources Easy to teach with the twinkle resources Communication is fast Staff are helpful So sign up to twinkl now!
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Posted 3 years ago
Superb customer service!
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Posted 3 years ago
I have found great and very useful resources for French (and other languages) Teachers and Tutors. People care a lot about customers. Thank you very much!
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Posted 3 years ago
Very responsive and accommodating to requests I have made about using a particular resource. Thank you!
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Posted 3 years ago
Really awesome.... Am really happy with twinkl. Customer service is very good. Matt cares who handled my query was very supportive and helpful.
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Posted 3 years ago
Matt was incredibly helpful as I was unable to access my account. Really prompt In replying to my query and was able to solve the issue immediately.
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Posted 3 years ago
The staff of Twinkl are tops! They helped me instantly and effectively with my account. The products are of high quality and easy to use. I would recommend them to anyone.
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Posted 3 years ago
Liz and Rachel were absolutely outstanding in solving my logging in issue and access to Twinkl resources. After I had sent an email requesting help - late on a Saturday evening - I had a response within minutes. Liz and Rachel worked on my problem until it was resolved. They were most courteous and swift in problem solving. The whole process was easy and they made me feel so well supported. I would highly recommend Twinkl - not just for the resources - but for the professional and timely manner in supporting their subscribers.
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Posted 3 years ago
Twinkl's customer service is absolutely phenomenal! Anytime I have had a concern or query, someone always gets back to me-usually on the same day. The team are friendly, helpful and patient. I use Twinkl's resources everyday and it definitely makes teaching, homeschooling and running a business much easier.
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Posted 3 years ago
Twinkle makes teaching more involving and students motivated with its huge and well-planned resources. It's a great tool for teachers to enhance students knowledge and save time looking for additional material on other sites.
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Posted 3 years ago
Am so impressed that Twinkl made a cut and paste activity for me to complete the full set. Thank you so much. Really appreciate it.
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Posted 3 years ago
When setting up my account, I had an issue with an old account already set up with my email address. After a quick email to Twinkl, this was all sorted in a matter of minutes - on a Sunday too! Very impressed with the customer support team.
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Posted 3 years ago
I am so delighted with the opportunity I had to download resources for free in February 2022. It is an amazing offer from a truly amazing company! I don't know any other company who would do this and at a time when the world is hurting and teachers are trying to prepare in school and home packs for parents this has been a memorable and truly wonderful gift.
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Posted 3 years ago
Excellent resources, clearly set out in ages and key stages. Effective resources, easy to print and engaging for children. They work for parents struggling to 'home teach' during out of school periods and yet are professional enough for use in schools. Excellent. Thank you Twinkl
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Posted 3 years ago
Brilliant service! I had an issue with logging into my account. I emailed in the evening expecting the response in the morning, but Twinkl dealt with the issue immediately. The response and the understanding I’ve encountered prove to me yet again that this is a brilliant team providing an excellent service for teachers/educators/parents and students alike. Well done! My personal thanks goes to Heather! Fantastic work!
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Posted 3 years ago
Hi there. As a long distance client I was not sure my problem could be resolved however I was very wrong. Every consultant I spoke with has gone the extra mile to help me. I am so grateful to your team for outstanding service. Thank you twinkl. Hapoy customer. South Africa
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Posted 3 years ago
You are the best
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Posted 3 years ago
I received excellent support and my problem was resolved quickly. Thank you.
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Posted 3 years ago
Twinkl is rated 4.8 based on 1,347 reviews