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Twinkl Reviews

4.8 Rating 1,267 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
Twinkl 5 star review on 2nd July 2024
Alexandra Melnic
16
Anonymous
Anonymous  // 01/01/2019
Asked about cancelling a type of membership. Customer service was extremely helpful, fast in replying and sorted the issues in next to no time! Brilliant experience all round
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Posted 3 years ago
Great customer service
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Posted 3 years ago
Very friendly and prompt customer service! Enjoying using twinkle resources!
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Posted 3 years ago
Rebecca has been a superstar and helped with my query straight away. Even at 8.30pm on a Sunday night (twinkl defiantly understands teachers hours). Couldn’t have asked for a better service.
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Posted 3 years ago
Quick, efficient and helpful. Thank you
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Posted 3 years ago
Hi, I would like to thank the Twinkl team for their understanding and support they provided me with. My renewal is due but I asked them to give me more time until they get their money. They accepted it and asked if they can do more for me. I was very happy for their kindness ... thank you again
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Posted 3 years ago
It was great for busy teachers. It made my burden easier. There were easy to make activities and easy to follow. Great for hands on ideas. Estelle.
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Posted 3 years ago
They have always responded quickly to my concerns. The modified powerpoints were even better than the originals. I enjoy using their materials for grades PreK - 5.
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Posted 3 years ago
I got very sincere emails about my issue in my account. They are punctual and really eager to help! I appreciate it 🙏
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Posted 3 years ago
Very helpful thanks. It is nice to talk to a person - a real rarity now a days! I also didn't have to wait for ages for the phone to be answered - a real bonus!
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Posted 3 years ago
Very affordable monthly subscription that opens up a lot of resources that are more uniformly produced than TES for less money. I had an issue with one of the resource but the live chat fixed it for me in about 2 minutes at 19:00 GMT. I was helped by Georgia.T.Cares
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Posted 3 years ago
Swift reply! Pauline aS knowledgeable and helpful!!
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Posted 3 years ago
Had to pause my subscription- couldn't even remember the email ad I'd signed up with to use Twinkl but Sarah & Pauline helped me out- great customer service you guys! Not uo mention the content- it's fabulous & so useful for a sub like myself, I know I can always rely on it no matter the teaching topic !
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Posted 3 years ago
Twinkl is a must for every Teacher!!! I love the PowerPoints and the worksheets. There is no need to spend hours making resources as everything it just there ready to use. I really appreciate the help of the team at Twinkl, when I have a doubt or can't find a resource the Team is ready to assist. I have been using Twinkl for a long time and just can't imagine teaching without their support.
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Posted 3 years ago
I spoke with Joe today and he was so helpful, kind and considerate. My grandson is seriously ill and I had totally forgotten to amend my Twinkle account but Joe dealt with the matter for me, he brightened my day. I only wish other companies had staff as caring and well trained as Twinkle have.
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Posted 3 years ago
Heather from customer care team was brilliant, I called twinkl because I couldn't access my twinkl account due to my email no longer existing, Heather sorted the problem in minutes. Thank you so much to Heather customer support care ❤
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Posted 3 years ago
Twinkl have made it really easy for me to cancel my policy (not that I wanted to but had to!) Matt was so helpful, making it such an easy process. Thank you very much for all your help!
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Posted 3 years ago
Excellent service & support would highly recommend. Hannah thank you for helping me upgrade my account today, You have made my son very very happy this morning! He is straight onto the Dentist game he’s had his eye on! You have also made my day! Having been recommended Twinkl by my sister (who works in a school) last year when I was struggling where to start with Home Educating my son it has been my saviour! Your worksheets gave me the confidence in what I am doing & having just discovered the games I know he is learning at the same time. Just brilliant thank you so much
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Posted 3 years ago
Aici găsesc cele mai minunate și perfecte materiale !
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Posted 3 years ago
Excellent service from Twinkl today, helpful courteous staff who all knew how to solve the problem. Five star service from Twinkl
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Posted 3 years ago
Twinkl is rated 4.8 based on 1,267 reviews