“Twinkl Industry of Hope
When I lost hope, I found Twinkl, they took me, they gave me psychological support, they gave me hope that I wasn't alone،My tears came down against my will, with joy when I felt that someone understood me.”
“I had a very quick response from Georgia to my request for an online chat. She was able to resolve my membership problem very quickly and efficiently, which I really appreciated. Thank you Georgia and the Twinkl team!”
“An excellent service as always. My query was dealt with very quickly and efficiently with great advice and support. Nothing appears too much trouble.”
“I am really grateful to Georgia for helping me to retrieve my account (I couldn't remember my email, my password, everything!!!)
thank you so much Georgia T.
Regards,
Joanne”
“Great customer service team. Love how many free stuff they have. I've especially enjoyed using Twinkl's collaboration artwork with the students. Students always love the final result. Only wish there are more Canadian content.”
“I can't renew my subscription because Russia has been cut off from visa, mastercard and Paypal payments. Twinkl have been kind enough to provide my students and me 1 month of subscription for free. The learning process must go on, and I want to thank Twinkl for this kindness”
“Twinkl is the best resource site I have ever found! They have absolutely everything you could possibly need. Their customer service team is incredible too. They are quick to assist and fix any problem!”
“I am a primary school teacher currently on maternity leave. Apart from using twinkl regularly while teaching, my review is in relation to their amazing customer service. Due to having the automatic renewal box ticket, my twinkl membership recently renewed and this years fee was deducted from my account. This was my mistake, but being on maternity leave for the rest of this year, I emailed to see if there was any possibility of a refund. Within a few minutes, I had a reply from one of their team advising that a refund would be forthcoming due to my situation and the fact they could see that I hadn’t accessed my account this year.
Couldn’t ask for better service and understanding of my situation.”
“Lou was absolutely fantastic today, helping me access my account after old email addresses and lost passwords left me a bit frazzled and unable to get on. She even extended the time I'd lost. And all with a lovely attitude. Thank you!!”
“I love Twinkl! I love that it has Canadian resources on it. I just chatted with Rachel about switching my monthly subscription to yearly and I was able to purchase a 6-month subscription for one of my Instructors. I also love that I can send 'gift' subscriptions for 1 month free for my Instructors to use. They also love the resources. Thank you Twinkl. Great customer service and great resources. Patricia D.”
“I am definitely happy about twinkl! If you hesitate, go straight for the highest subscription you will not regret at all. The team is always quick and happy to help for any request you can have. We'll done all of you. I am a returning happy customer.”
