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Twinkl Reviews

4.8 Rating 1,531 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
“very good”
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Posted 3 years ago
“Had a query about receipt and response was received quickly and politely. Query resolved. As a school we have been using Twinkl for a number of years and always received great service. Would recommend Twinkl.”
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Posted 3 years ago
“Sadly needed to cancel my sub but an error meant the fee was still taken. Pauline was v friendly and sorted it promptly. Have loved using twinkl :)”
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Posted 3 years ago
“I had a payment issue problem. It was dealt with efficiently, proficiently and fairly. A great outcome. Thanks Twinkl”
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Posted 3 years ago
“YOU WERE AMAZING”
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Posted 3 years ago
“We enjoy the fun twinkl education every week and know it’s helping them grow and feel happy and confident with their education. I had to contact the Care line on a Thursday evening with a query which Hannah resolved very quickly for me Thank you”
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Posted 3 years ago
“Very quick response and helpful. Thank you”
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Posted 3 years ago
“Twinkl in general, and Heather in particular, have been so fast, resolute and helpful when asking for some help and advice.”
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Posted 3 years ago
“Professional way of communication. Fast to respond about my query”
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Posted 3 years ago
“I really love twinkl because: They replied very quickly! Thanks a lot to Hannah, Liz, Heather and Laura. They were very kind. They helped my problem in about 5 minutes! I highly recommend them if you are a teacher! They have everything including: Colouring Taster packs Math English Science Geography and way more. It has only been a few days that I am in contact with twinkl and the first day I recieved a message, I knew I was going to give them a 5 star rate! Thanks a lot twinkl!!!”
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Posted 3 years ago
“Twinkl has always been an incredible resource as a teacher and afterschool manager. I recently had some technical difficulties with my account and I found their customer service so helpful and immediate. Casey, Laura and Lisa were so friendly and helped solved my problem!”
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Posted 3 years ago
“Thank you Lizzy for following up my problem with my Twinkl account and solve it promptly”
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Posted 3 years ago
“I had a subscription taken out of my account without notification or consent and under a different business name. Twinkl were very quick to assist my investigation and resolved my issue. The staff were very friendly, helpful and faster than I imagined. Well done to the team!!🐻”
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Posted 3 years ago
“Hannah was incredibly helpful and efficient at solving my problem today. Brilliant customer service!”
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Posted 3 years ago
“Great materials and professional personell, Nat helped me with my problem and responded very quick to my request, even send me reminder. Thank you guys!”
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Posted 3 years ago
“Very efficient and polite customer service from Heather”
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Posted 3 years ago
“Became an ultimate member during 1st lockdown to provide additional homeschooling. Fantastic resources and differentiated levels for children of all abilities/levels. Benefits of book club and activity sheets as part of membership encourage development. Highly recommend any parent to join and use the resources to enhance child learning.”
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Posted 3 years ago
“I had recently downloaded a free book, Which downloaded but then seemed to disappear when it came to print it, even after me trying to solve the problem myself. Tonight within minutes of reporting my issue to Twinkl, the issue has been sorted out. Fantastic service.”
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Posted 3 years ago
“I asked for help as I had re-subscribed and hadn’t meant to. I was treated so well by several people on the online chat. They offered to ask for a refund. I was so impressed by them. I often say bad things about twinkl but mil opinion changed today because of their employees Georgia and Fredrika. Thanks”
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Posted 3 years ago
“I'm from Slovenia and when I was surfing the web I discovered twinkl, which has already helped me a lot in my work with children in kindergarten. I find a lot of ideas, help and interesting things from them. They respond immediately and are very friendly. I would recommend it to anyone who works with children. Thanks Twinkle”
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Posted 3 years ago
Twinkl is rated 4.8 based on 1,531 reviews