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Twinkl Reviews

4.8 Rating 1,349 Reviews
96 %
of reviewers recommend Twinkl

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Twinkl 1 star review on 18th December 2025
Kenneth P. Fulcher
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 27th March 2025
Mark
Twinkl 5 star review on 19th February 2025
Nkosinathi
Twinkl 5 star review on 21st January 2025
Cherie
Twinkl 5 star review on 13th November 2024
Belinda
Twinkl 1 star review on 4th July 2024
Anonymous
17
Anonymous
Anonymous  // 01/01/2019
Hannah handled my complaint really quickly and efficiently, I was amazed!
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Posted 4 years ago
Twinkle has fantastic resources, just what I was looking for and great customer care. Louise, you are an absolute star. Thanks a lot for your help, much appreciated
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Posted 4 years ago
Had an issue with my account and payment. Accounts team responded very quickly and got the issue resolved. Completely hassle free and end result was fantastic. Great friendly service as ever.
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Posted 4 years ago
Hannah was amazing and very sufficient!
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Posted 4 years ago
Had a problem with my log-in. Sorted really quickly by Lisa. Wonderful service.
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Posted 4 years ago
Very easy to use.
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Posted 4 years ago
I had a problem logging in to my account and Liz responded quickly, politely and efficiently, so the problem was very speedily resolved. Thanks so much.
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Posted 4 years ago
I spoke to Liz who was very helpful and gave me great advice.
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Posted 4 years ago
I spoke to Hannah, I explained how my son is struggling at school due to being left handed. She has helped me to find worksheets that can be altered to left handed versions
Twinkl 5 star review on 24th November 2021
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Posted 4 years ago
I did auto subscription by mistake and they sorted it out and gave a refund almost immediately. Pauline who I dealt with was very professional and I would use Twinkl again if I need to. Great service.
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Posted 4 years ago
This is such a great program. Easy to use so many great resources. I just love this program. And when you need assistance they so willing to assist. Keep up the great work.
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Posted 4 years ago
Fantastic service. I am working as an ESL teacher. I contacted them and the service was fantastic, helpful and so friendly. Thanks for helping me.
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Posted 4 years ago
Just very good
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Posted 4 years ago
Very helpful
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Posted 4 years ago
Excellent customer service and so easy to deal with!!! So refreshing!
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Posted 4 years ago
The efficient and quick action shown by the Twinkl team when handling the payment issue on their page is commendable. Understood that I need the resources as a teacher while struggling to renew my subscription, the team has offered a free access to their resources for few days until the issue is sorted. This has helped me to run my lessons smoothly without having to worry about the resources. Big fat thank you for the common sense. Cheers!
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Posted 4 years ago
Amazing service Thank you
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Posted 4 years ago
Servicii prompte si serioase!!! Recomand fara rezerve!
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Posted 4 years ago
“I am utterly grateful to Sarah who has assisted and given me 1 month access to unlimited resources. Brunei is currently on lockdown, schools are shut and my children are both doing remote learning. Their school uses Twinkl with most activities and resources. There are times that the school teacher would forget to upload the documents from twinkl on seesaw, this makes it really frustrating for stay at home parents. I am utterly speechless that Twinkl is giving free access to parents during this difficult time. Twinkl definitely cares!
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Posted 4 years ago
Thank you Twinkl for being such an amazing company. Nothing is ever too much trouble for you. I am one very satisfied customer.
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Posted 4 years ago
Twinkl is rated 4.8 based on 1,349 reviews