Souq.com Reviews

Name: Souq.com
Rating: 1.44

1.4 Rating 264 Reviews

9 %

of reviewers recommend Souq.com

Company Reviews

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Metrics

1.4

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 22%
Accurate And Undamaged Orders	Greater than 56%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5

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Souq.com 1 star review on 23rd September 2024

Liza

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sellers confirms order with no physical stock.. don't even bother to inform you..once you follow your order and you receive order cancellation and best part of such pathetic admin service of souq.com is you can't give feedback or rate such seller as order got cancelled n was not complete. So no one can get to know about this loophole or maybe a trick souq uses on purpose totally not recomended”

Helpful Report

Posted 7 years ago

“Unreliable sellers and customer service”

Helpful Report

Posted 7 years ago

“Souq is not like amazon! It needs a million years to get there. They never let you post an honest review. So if reviews are controlled and you’re voice isn’t being heard by other customers, then where are the other reviews coming from? Yup, they are not real honest reviews! I experienced false advertisement on souq twice! The item is listed as something and then it arrives missing stuff. When you complain they only tell you to return it. Not thinking about the hassle and waste of time that they are causing and they already caused! If you wanna to include warning people about such scam in your review, they don’t allow it! So they know it’s false info and they do nothing about it!”

Helpful Report

Posted 8 years ago

Souq.com is rated 1.4 based on 264 reviews