U Drive Cover Reviews

Name: U Drive Cover
Address: U Drive Cover, Grosvenor House, 4/7 Station Road,, Sunbury Upon Thames
Rating: 3.47

3.5 Rating 2,188 Reviews

63 %

of reviewers recommend U Drive Cover

Company Reviews

Questions

Metrics

3.5

Based on 2,188 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

07540534725

Location:

U Drive Cover, Grosvenor House, 4/7 Station Road,
Sunbury Upon Thames
TW16 6SB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was given renewal quote. I called one time and the call officer kept me waiting and later told that network is not working good. We will call you back but they didn't call me back. Second time, I called. The lady got my details as I wanted to change a car as well. She (jade) took details and said by the end of the day, I will get a quote. 2 days passed, I didn't get any reply even I emailed her yesterday but no reply.”

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Posted 2 years ago

“They charge me a lot of money for a month £1000 a month so that’s why I confirmations from your company. I don’t like your company is a very very bad company. I never see any company like yours I like to give you the zero star but I can’t if you open your insurance from your companies, you charge a lot of money, they take all your money from your company.”

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Posted 2 years ago

“Found every conceivable way to add costs to my premium and already 3x my old insurers FFS!! :-( Be Prepared!!”

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Posted 2 years ago

“Never trust these guys. Very Ambiguous, no clarity in there wordings or speech. Huge admin price for any changes if we need to make any changes to the policy and enormous cancellation fees. They took me 3 days and 4 calls to send me an updated policy document.”

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Posted 2 years ago

“I had 5years no claims bonus but when they contacted my old insurance company they said I was not on there records for having insurance but got new insurance from a different company and they got my certificate no bother with a phone call to my old insurance company so poor communication from udrive or just lazyness”

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Posted 2 years ago

“Phone was put down on me whilst on a call, which was a pretty important call. With no phone call back.”

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Posted 2 years ago

“Your customer service is disgusting”

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Posted 2 years ago

“Would never use this company again as they do the license check after they insure you and start asking for more money once insured so yah I would use this company again”

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Posted 2 years ago

“Charlotte was condescending, rude and unhelpful! Charlotte did not listen, raising her voice and she wasted our time. Charlotte was trying to get me off the phone as quickly as possible and left me dissatisfied. She kept repeating herself without listening and trying to understand the situation. Highly disappointed with the call and Udrive and left with more frustration. Would not recommend.”

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Posted 2 years ago

“Terrible insurance company to be with cancelled my policy after two and a half weeks after paying over 900 pounds they only paying me back 570 pounds Such scammers u drive”

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Posted 2 years ago

“JUST BOOK A TAXI!!! This support staff told me I should ignore the amount that the app was showing yesterday after I paid 144 AED. I had till next day for the end of the daily rent, went to a very short ride and got charged 70 AED plus the initial 144 AED. Be aware of the maximum 100 km per day, it really doesn't worth this app...”

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Posted 2 years ago

“It is good”

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Posted 2 years ago

“Bunch of crooks don’t go with this company have been overcharged for the past 6 months now unfortunately my engine blew and tried cancelling policy they refused and are trying to charge 540 cancellation fee!! I am going to report this”

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Posted 2 years ago

“Way way way to expensive I will be shopping around had quotes of £750 and U drive want another £1000 on top . Shop around people .”

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Posted 2 years ago

“👎 👎 👎 👎”

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Posted 2 years ago

“During my conversation with Ali, I told her that I am highly disappointed with the way and manned that I was treated. I certainly believed that some information was not properly conveyed to me. Indeed I felt like I was duped and that is the reason I am cancelling my contract tomorrow as previously discussed today. I will be glad if an experienced manager could call me to explain further as I know that this is not how this organisation does business.”

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Posted 2 years ago

“No help to solve issue”

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Posted 2 years ago

“Too expensive. Who wants to pay more and more when you go around and other companies offer you lower premium. Your customers dont feel like your customers if you try to win money for your commissions etc.”

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Posted 2 years ago

“I've been dealing with them for 6 months and only one person (Anna) actually did her job, and she was amazing. When I signed up I stated that I wanted to add my wife when she passed her test. They then proceeded to sell me an insurance that didn't cover new drivers. When I went to add her they said no and to wait 48hrs for a new quote. I called back, they said to cancel the insurance it was going to cost £20, then they said £550, then back to £30. After I went elsewhere to set up a new insurance, I called to cancel dreading what number they would pluck out of the heavens to charge me, when Anna, let's face it the saving grace of the company and definitely should work for a better company, was the first person to apologise for the inconvenience and she wouldn't charge me. Please stay away from this company, this is not the first time I had trouble only the biggest. Trying to get a windscreen replaced was bad enough as they cannot tell you how much it will cost and do not communicate with autoglass for weeks.”

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Posted 2 years ago

“Please stay way for this insurance company because they are scumers I have ben with them for 3 months and a cancellation my insurance and I'm still have to pay back 933 pounds which 500 deposit Please do not do the same mistake ! Stay a way for this scumers!”

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Posted 2 years ago

U Drive Cover is rated 3.5 based on 2,188 reviews