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UK Bathroom Store Reviews

4.6 Rating 1,187 Reviews
90 %
of reviewers recommend UK Bathroom Store
4.6
Based on 1,187 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read UK Bathroom Store  Reviews
Visit Website

Phone:

01524 841087

Email:

michael@ukbathroomstore.co.uk

Location:

Unit 4, Dennison Industrial Estate Middlegate
Morecambe
LA3 3SZ

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Great customer service. Efficient andouble speedy delivery. Very competitive prices.
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Posted 7 years ago
Smooth order process. Quick delivery. Very good service.
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Posted 7 years ago
Everything about the process was straightforward, arrived within expected time. The piece of kit itself is a quality product and fitted nicely into our reduced size loo. The plumbers initially said that it couldn't be fitted and to be fair to UK Bathroom store they were brilliant in their comms with me. Following me putting it into position myself it's now fitted and a great idea. Thanks Tony
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Posted 7 years ago
The kitchen supplier sent the wrong tap, and left me to get it. Thankfully UK Bathroom Store provided a tap at a low price with free next day delivery. Other suppliers charge for this service.
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Posted 7 years ago
Found the product on-line easily. Easy to order and pay for product, and delivery was as promised. Same product could be bought elsewhere (i.e. B&Q or direct from manufacturer), but price at UK Bathroom Store more reasonable.
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Posted 7 years ago
Always kept well informed from point of ordering to delivery. Extremely helpful when contacted recently over some delivery damage. 5 Star!
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Posted 7 years ago
Goods came quickly & are as expected. A swift,reliable service.
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Posted 7 years ago
Prompt customer service reply and overall easy ordering process .
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Posted 7 years ago
Product was in stock at good price and was dispatched quickly, however the delivery was a shambles. It was arranged for a Friday (before Bank Holiday weekend) delivery and despite promises of delivery by phone during the day , it did not arrive. My customer waited in all day and was not kept updated. Van was apparently delayed on Motorway by an accident but driver (or company) did not bother to call and rearrange. We had to wait till the following Tuesday to speak to them to arrange another delivery. This did come when promised but I lost a days work to not having the goods available for me to install on the Tuesday. Could do better??
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Posted 7 years ago
I am sorry to hear that your delivery did not arrive in the expected time frame. The goods were despatched the following day from order and unfortunately the van was delayed due to an accident. The delivering company do call to re arrange delivery but I believe this was delayed due to the complications with the accident. Please accept my apologies for the inconvenience this may have caused.
Posted 7 years ago
ordered one day here the next & living on the Isle of Wight I was not charged more!
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Posted 7 years ago
Very helpful sales person who gave me a good choice of items, with a range of prices. Everything arrived on time, was packaged very well
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Posted 7 years ago
Good product and very fast delivery
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Posted 7 years ago
Superb service.
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Posted 7 years ago
Lovely design.Small, compact and sturdy. easy to keep clean. Excellent value for money.
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Posted 7 years ago
Product excellent quality and £20 cheaper than a competitor. Item was delivered the next day via DPD meaning I knew exactly when it would be delivered. I would definitely recommend!
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Posted 7 years ago
Customer service call, for delivery.
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Posted 7 years ago
We ordered a large mirror. Unfortunately it was poorly wrapped and was smashed when we opened it . The box had very little sellotape and opened without scissors. The sides had no sellotape. So , when I walked through the house I notices tiny pieces of glass everywhere. I tried to phone you but you were closed for the weekend. At the moment the mirror is it its box on the bed so I will have to wash the bedcovers and keep hoovering through the house.
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Posted 7 years ago
I am sorry to hear that your product did not arrive as expected. This particular product is actually delivered direct to you via the manufacturer and their drivers only deliver mirrors and other fragile items of this kind, as such their breakage rates are extremely small. I can only apologise that this item was damaged when you received it but due to the nature of the product there is always a small chance that this may happen. We can either replace the item for you or provide a full refund.
Posted 7 years ago
Everything was perfect - the quality of the product, the nature of the communications and the delivery. I would recommend this company.
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Posted 7 years ago
Very prompt service, excellent communication via email concerning delivery.would definitely use again.
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Posted 7 years ago
Efficient service and delivery
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Posted 7 years ago
UK Bathroom Store is rated 4.6 based on 1,187 reviews