Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.49

4.5 Rating 124 Reviews

88 %

of reviewers recommend Electronic Partners

Company Reviews

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Metrics

4.5

Based on 124 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was excellent and we were kept informed every step of the way”

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Posted 2 weeks ago

“Electronic Partners fixed my Bose 48 surround sound system when everyone else I approached, including Bose, said they couldn’t repair it. EP also communicated really well, informative and polite. The system they use is excellent, their website and online communication really works. I’m so happy with the results.”

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Posted 2 weeks ago

“Excellent piece of work backed up by excellent updates and everyone we met was professional and personable plus a fair price. After months we have our Bose CD/Radio back in full working order to keep us entertained - love it David Parker”

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Posted 1 month ago

“Excellent communication and service. Very Happy with having our Bose repaired.”

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Posted 1 month ago

“My experience of ElectronicsPartners was amazing. I had a very obscure 40 year old hi-Fi component (a dbx ‘split spectrum amplifier’) which had failed. No service manual was ever written. The manufacturer was unable to help. Two local electronics repair workshops declined my request to attend to it. As a last resort, I consulted Google, which directed me to Electronic Partners. Not only did they agree to accept the job, but they made the whole process so easy…..like providing a shipping label and courier service….all I had to do was box it up….they did the rest. The failed components, which were suffering from old age, were identified, and replacements ordered and fitted in a few days. They kept me in the loop for the whole process, and I had my fully functioning amplifier back and re-installed in my system in just over a week……for a very reasonable repair bill…..I really was expecting up to twice what I ended up being charged. This is a highly professional organisation, one which I cannot recommend highly enough.”

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Posted 2 months ago

“I was very pleased with the company’s service. I sent them three devices successively and in every case I was kept informed of the progress of the repairs and the problems were dealt with speedily and professionally. I would certainly call on them again and can recommend the company.”

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Posted 3 months ago

“Kept informed every step of the way. Initial enquiry to returned repair just over one week”

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Posted 3 months ago

“Excellent service & good value for money!”

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Posted 5 months ago

“Easy to navigate website. Excellent communication throughout the process. All enquiries answered in full and all chats helpful and polite. Prompt and quick service. Completed work successful. Would be happy to use their services again.”

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Posted 6 months ago

“Fantastic company they always keep you informed on the progress of repairs and the final results have always been satisfactory.”

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Posted 6 months ago

“You did all I requested for a reasonable price and my first chance to test the Mini3Pro was on an outing with strong winds and it performed exactly as it should new, out of the box!”

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Posted 6 months ago

“The work I had done on a much valued radio was quite expensive. However, from start to finish they were right at the top of their game and extremely professional in all aspects concerning repairs to restore my radio back to pristine condition again. I really didn't want to dispose of it and buy a new one. I would strongly recommend the company. ROGER”

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Posted 8 months ago

“I was pleased with the service I received and happy to have my CD player working again”

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Posted 8 months ago

Thanks for your feedback — we’re glad to hear your CD player is back in working order. Our diagnostic process for audio equipment focuses on component-level accuracy to ensure reliable results. We're pleased the outcome met your expectations.

Posted 8 months ago

“Excellent service and repair. I am so happy to get my unit repaired as there’s nothing comparable to it on the market today. I would happily recommend your company.”

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Posted 8 months ago

Thanks for your kind words — we’re glad the repair was successful, especially for a unit that’s irreplaceable in today’s market. We're always pleased to help extend the life of specialist equipment through structured diagnostics and expert repairs. We appreciate the recommendation.

Posted 8 months ago

“Excellent service. Highly recommend Electronic Partners. They solved a problem with my amplifier and now my car sounds great again. Thank you.”

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Posted 8 months ago

Thanks for the great feedback — we’re pleased to hear your amplifier repair was successful. Audio and hi-fi faults can often involve complex board-level diagnostics, so it’s good to know the result restored your in-car sound. We appreciate the recommendation.

Posted 8 months ago

“Excellent service from start to finish collection and return with no problems. Would have cost me 3 x the repair cost to be new Bose system.”

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Posted 9 months ago

Thanks for your feedback — we’re glad the collection and return went smoothly and that the repair delivered a solid result. The SoundTouch system was diagnosed, the power circuit repaired, then fully serviced and tested before return. Restoring a unit like this is often a far more practical solution than replacement, so it’s good to hear the repair represented clear value. Thanks for choosing Electronic Partners.

Posted 9 months ago

“Good old fashioned service prompt efficient and good value”

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Posted 9 months ago

Thanks for your feedback — we’re pleased to hear you found the service prompt, efficient, and good value. Delivering straightforward, reliable repairs with clear handling from start to finish is exactly what we aim for. Thanks for choosing Electronic Partners.

Posted 9 months ago

“The Garmin S40 watch was not repaired at all. It was returned without explanation with the same fault as that that existed when I sent the watch to be repaired”

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Posted 9 months ago

Thanks for your feedback, Michael. Based on our repair record, the watch did undergo a completed repair. The battery was replaced and the unit was tested before return, which is documented on the invoice issued for the service. The device was not returned without work being carried out. The watch was dispatched back to you following successful testing, and a replacement charging cable was also included with the return. As with all services, we can only report on the condition and behaviour of the device during and immediately after testing in our workshop. If you’d like us to go through the repair notes or test results again using your repair reference, our support team will be happy to assist.

Posted 9 months ago

“Efficient pick up and return service ! Work carried out was excellent, always kept me in touch with progress. Repaired and now working as new . Value for money !”

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Posted 10 months ago

Thanks for taking the time to share your feedback — it’s great to hear the collection and return went smoothly and that the repair was completed successfully. Keeping customers informed throughout the process and delivering reliable, effective repairs is exactly how our service is designed to operate. We’re pleased the unit is now performing as it should and that you found the service good value. Thanks again for choosing Electronic Partners.

Posted 9 months ago

“Very professional service from start to finish. I received regular updates, a clear assessment of the fault and a transparent quote before any work was carried out. The repair was completed exactly as described and the device now works perfectly. Packaging and return delivery were also handled well. Overall, a reliable and knowledgeable repair centre.”

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Posted 10 months ago

Thanks for your review, Miguel. We’re pleased to hear the diagnostic process, communication and quotation were clear at each stage, and that the repair restored the device fully. Our team follows a structured assessment and repair workflow, so it’s great to know this delivered the outcome you expected. We appreciate your feedback and are here to assist whenever needed.

Posted 10 months ago

Electronic Partners is rated 4.5 based on 124 reviews