Electronic Partners Reviews

Name: Electronic Partners
Address: Electronic Partners UK Service Centre, PR House, Telford, Shropshire
Rating: 4.46

4.5 Rating 109 Reviews

87 %

of reviewers recommend Electronic Partners

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About Electronic Partners:

Electronic Partners is a UK repair centre specialising in component-level diagnostics and restoration for consumer and industrial electronics. Our engineers handle complex faults across audio systems, laptops, tablets, phones, game consoles, drones, home electronics and PCB-level repairs. With thousands of devices processed each year and a national network of drop-off points, we provide a structured diagnostic process, transparent estimates and reliable turnaround times.
Our service combines detailed fault analysis, skilled electronic repair methods and clear communication from booking to return delivery. Customers use us to extend the life of their devices, recover inaccessible data, and access repairs unavailable through manufacturers.
We support individuals, businesses and trade clients across the UK, focusing on sustainable repair, technical expertise, and consistent service quality.

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Phone:

03302233644

Location:

Electronic Partners UK Service Centre,
PR House,
Telford
Shropshire
TF1 7ET

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Anonymous

Anonymous // 01/01/2019

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“Excellent service from start to finish collection and return with no problems. Would have cost me 3 x the repair cost to be new Bose system.”

Helpful Report

Posted 6 days ago

Thanks for your feedback — we’re glad the collection and return went smoothly and that the repair delivered a solid result. The SoundTouch system was diagnosed, the power circuit repaired, then fully serviced and tested before return. Restoring a unit like this is often a far more practical solution than replacement, so it’s good to hear the repair represented clear value. Thanks for choosing Electronic Partners.

Posted 4 days ago

“Good old fashioned service prompt efficient and good value”

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Posted 3 weeks ago

Thanks for your feedback — we’re pleased to hear you found the service prompt, efficient, and good value. Delivering straightforward, reliable repairs with clear handling from start to finish is exactly what we aim for. Thanks for choosing Electronic Partners.

Posted 4 days ago

“The Garmin S40 watch was not repaired at all. It was returned without explanation with the same fault as that that existed when I sent the watch to be repaired”

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Posted 3 weeks ago

Thanks for your feedback, Michael. Based on our repair record, the watch did undergo a completed repair. The battery was replaced and the unit was tested before return, which is documented on the invoice issued for the service. The device was not returned without work being carried out. The watch was dispatched back to you following successful testing, and a replacement charging cable was also included with the return. As with all services, we can only report on the condition and behaviour of the device during and immediately after testing in our workshop. If you’d like us to go through the repair notes or test results again using your repair reference, our support team will be happy to assist.

Posted 4 days ago

“Efficient pick up and return service ! Work carried out was excellent, always kept me in touch with progress. Repaired and now working as new . Value for money !”

Helpful Report

Posted 4 weeks ago

Thanks for taking the time to share your feedback — it’s great to hear the collection and return went smoothly and that the repair was completed successfully. Keeping customers informed throughout the process and delivering reliable, effective repairs is exactly how our service is designed to operate. We’re pleased the unit is now performing as it should and that you found the service good value. Thanks again for choosing Electronic Partners.

Posted 4 days ago

“Very professional service from start to finish. I received regular updates, a clear assessment of the fault and a transparent quote before any work was carried out. The repair was completed exactly as described and the device now works perfectly. Packaging and return delivery were also handled well. Overall, a reliable and knowledgeable repair centre.”

Helpful Report

Posted 1 month ago

Thanks for your review, Miguel. We’re pleased to hear the diagnostic process, communication and quotation were clear at each stage, and that the repair restored the device fully. Our team follows a structured assessment and repair workflow, so it’s great to know this delivered the outcome you expected. We appreciate your feedback and are here to assist whenever needed.

Posted 1 month ago

“I only sent my Cocktail X10 player for radio repair after Electronic partners advertised they could do such repairs. The cd player and cd hard drive storage worked perfectly fine, it was just the radio I asked to be repaired. 2 weeks later I get my machine back with an email saying that they could not repair the radio and on firing up my machine I find they have either wiped my 237 cd collection from the hard drive or removed the hard drive altogether as the machine now indicates, no hard drive fitted. They have only examined the machine but managed to turn a perfectly good cd ripper/player into a lump of junk. Do not trust these people with anything of yours, they will ruin it. Invoice No. 16053313 Repair No. 40084137”

Helpful Report

Posted 1 month ago

Thanks for your feedback, Fred. We understand how important this type of media system is to its owner. Our engineers completed the structured diagnostic process for the radio functionality, and the outcome confirmed that the required components are no longer serviceable. We can only report on the condition of the unit as received and on the findings recorded during assessment. As outlined in our terms, data on storage media cannot be guaranteed during diagnostic procedures. The charges applied were the standard diagnostic fee and return postage. If you’d like us to review the case notes with your reference, we’re available to assist.

Posted 1 month ago

“Very efficient Repair completed Good price Excellent communication all the way”

Helpful Report

Posted 1 month ago

Thanks for your review, Douglas. We’re pleased to hear the repair was completed efficiently and that the communication throughout the process was helpful. Our team follows a structured diagnostic and repair approach, so it’s great to know the service met your expectations. If you ever need support again, we’re here to help.

Posted 1 month ago

“It's been a long time since I have had this high level of customer service. From start to finish communication was brilliant, transparent detail of work and cost and carried out professionally in a timely fashion. Goods arrived well packaged. Fantastic job at a reasonable cost. Highly recommend!!5*”

Helpful Report

Posted 1 month ago

Thanks for your review, Derek. We’re pleased to hear the communication, transparency and turnaround all met your expectations. Our team follows a structured diagnostic and repair process, so it’s great to know the work was completed professionally and that the return packaging met your needs. We appreciate the recommendation and are here to help whenever you need support again.

Posted 1 month ago

“Excellent service that I have used on a couple of occasions”

Helpful Report

Posted 1 month ago

Thanks for your review. We’re pleased to hear the service has been consistently positive for you over multiple visits. Our team follows a structured diagnostic and repair process across all equipment, so it’s great to know the experience met your expectations each time. If you ever need support again, we’re here to help.

Posted 1 month ago

“Fixed my son's Lego clock and it's working perfectly. Easy procedure for quotes etc. Not the first time I've used this business (repaired my Minidisc player); very happy.”

Helpful Report

Posted 1 month ago

Thanks for your review, James. We’re pleased to hear the Lego clock is working perfectly again, and it’s great to know the quotation and submission process felt straightforward. Our engineers follow a structured diagnostic and repair approach for all devices, including legacy items like your Minidisc player, so we appreciate you returning to us. If you ever need support again, we’re here to help.

Posted 1 month ago

“Repairs well done. Excellent job”

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Posted 1 month ago

Thanks for your review. We’re glad to hear the repairs were completed to your satisfaction. Our engineers follow a structured diagnostic and repair process, so it’s great to know the outcome met your expectations. If you ever need support again, we’re here to help.

Posted 1 month ago

“Fast professional service. Unfortunately failed to find the fault in my circuit board.”

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Posted 2 months ago

Thanks for your review. We’re pleased to hear the service felt fast and professional. Our engineers followed the structured diagnostic process for the circuit board, and in some cases no component-level fault is identified that would allow for a reliable repair. We appreciate your positive feedback and are here to help with any future support you may need.

Posted 1 month ago

“Absolutely brilliant service, we're delighted to have our stereo fixed for a very reasonable cost compared to sourcing a like for like replacement. Highly recommended”

Helpful Report

Posted 2 months ago

Thanks for your review, Katherine. We’re delighted to hear the stereo was restored and that the service offered a practical alternative to replacement. Our engineers follow a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the outcome met your expectations. We appreciate the recommendation and are here to help whenever you need us in the future.

Posted 1 month ago

“First class service.”

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Posted 2 months ago

Thanks for your review, Leonardo. We’re pleased to hear the service met your expectations. Our team follows a structured diagnostic and repair approach, and it’s great to know the experience was a positive one. If you ever need support again, we’re here to help.

Posted 1 month ago

“Service was really good. The price was good. I was kept informed of the progress of my kindle.”

Helpful Report

Posted 2 months ago

Thanks for your review. We’re glad to hear the service and communication met your expectations and that your Kindle repair progressed smoothly. Our team follows a structured diagnostic and repair process, so it’s great to know the experience was positive for you. If you ever need support again, we’re here to help.

Posted 1 month ago

“My headphones were repaired in good time. I will be using this service again. Thank you.”

Helpful Report

Posted 2 months ago

Thanks for your review. We’re pleased to hear the headphones were repaired in good time. Our engineers follow a structured diagnostic and repair process for this type of audio equipment, so it’s great to know the service met your expectations. We appreciate your feedback and are here to help whenever you need us again.

Posted 1 month ago

“They fixed the problem of a 30 year old Kenwood cassette tape player with a broken drive belt and damaged tape -reading head, but it did take 5 or 6 weeks.”

Helpful Report

Posted 3 months ago

Thanks for your review, Robin. We’re pleased to hear the Kenwood cassette deck was restored, especially given its age and the nature of the mechanical faults involved. Our engineers follow a detailed diagnostic and repair process for legacy audio equipment, so it’s great to know the final result met your expectations. If you ever need support again, we’re here to help.

Posted 1 month ago

“Quick and quality repairs definitely use again”

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Posted 3 months ago

Thanks for your review, Andre. We’re glad to hear the repair was completed quickly and to the standard you expected. Our team follows a structured diagnostic and repair process, so it’s great to know the service met your needs. We appreciate your feedback and are here to help whenever you need us again.

Posted 1 month ago

“Overall a good service. My smart watch scroll button had stopped working and Electronic Partners fixed it for the price quoted. Only minus was the period of time which was about a month and more than the 'normal' stated periods, and I had to chase a few times when the 'diagnostic in process' period seemed to have been ongoing for a while. That said the requests for updates (tickets) were responded to quickly and my watch was returned in good condition and most importantly working well.”

Helpful Report

Posted 3 months ago

Thanks for your feedback, Philip. We’re pleased to hear the smartwatch repair was completed successfully and returned in good working condition. Our engineers follow a structured diagnostic and repair approach, and some cases can take longer depending on parts availability and fault complexity. We note your comments regarding the timeline, and our team is always available through the ticketing system should you require updates during a service. If you’d like us to review the case notes with your reference, we’re here to assist.

Posted 1 month ago

“Took a Bose Wave 5 for repair. All issues diagnosed and repaired as per check list and on the price quoted. I was kept notified throughout the procedure.”

Helpful Report

Posted 3 months ago

Thanks for your review. We’re pleased to hear the Bose Wave 5 was fully diagnosed and restored as expected, and that the updates throughout the process were helpful. Our engineers follow a structured diagnostic and repair approach for this type of audio equipment, so it’s great to know the outcome matched the quotation and checklist. If you ever need support again, we’re here to help.

Posted 1 month ago

Electronic Partners is rated 4.5 based on 109 reviews