Ulta Beauty Reviews

Name: Ulta Beauty
Rating: 2.80

2.8 Rating 496 Reviews

43 %

of reviewers recommend Ulta Beauty

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2.8

Based on 496 reviews

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Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Live Chat

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Ulta Beauty 1 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Employees are very sweet and helpful and I love shopping here”

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Posted 1 year ago

“Amazing staff love everything about this place”

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Posted 1 year ago

“i came into ulta beauty during mid june and i loved the atmosphere of the ulta in austin texas.The workers are very kind,helpful and respectful.i recently went to a ulta in california when i was visiting and i realized that’s not only the ulta in georgetown is a amazing environment and store to shop at but every ulta is like that i have nothing but good feedback to give to ulta”

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Posted 1 year ago

“Love ultra is way better than sephora. Sephora is just to over priced”

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Posted 1 year ago

“Amazing costumer service 💗💗”

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Posted 1 year ago

“they had what i need and there was so many people to help i can’t wait to shop again i love this place”

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Posted 1 year ago

“I love ulta foundation makes my skin feel so soft and not cakey at all. Also there lip glosses are the best”

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Posted 1 year ago

“Ulta Beauty has wonderful prices for products that you will find expensive anywhere else. The people that work there are really nice. An are really helpful finding products that work for you.”

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Posted 1 year ago

“Ulta beauty has been my favorite shop I love the mix of affordable and quality brands that it offers. The workers are always the nicest and always willing to help. This is always my go to to find the best deals and products that work perfectly for me.”

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Posted 1 year ago

“Ulta Beauty is such a great place to shop for especially for necessities and Any makeup product that you’re looking for. However the employees aren’t always as helpful there’s usually always one or two who will help you with anything you need especially for testers etc.”

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Posted 1 year ago

“Stepping into Ulta Beauty is like entering a vibrant playground for makeup and skincare enthusiasts. The sheer variety of products, from drugstore favorites to high-end brands, is immediately captivating. Navigating the aisles, you're greeted by colorful displays, testers galore, and the occasional helpful staff member ready to assist with recommendations. Whether you're searching for a new foundation, experimenting with eyeshadow palettes, or stocking up on haircare essentials, Ulta offers a sensory-rich experience that caters to beauty lovers of all levels.”

Ulta Beauty 5 star review on 9th July 2025

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Posted 1 year ago

“Matched my correct foundation shade not only that the worker was very respectful and polite.”

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Posted 1 year ago

“They flagged one of my online purchases years ago and now my blocked my account. I’m no longer allowed to shop online. They said they can’t help me and the matter is closed. Super annoying. Said I have to go into the store to purchase but I won’t be shopping there again.”

Ulta Beauty 1 star review on 9th July 2025

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Posted 1 year ago

“Love my experience no sure what shade I was when it comes to make up. I was helped right away can’t wait to go again.”

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Posted 1 year ago

“I feel absolutely scammed and furious. I saw an ad from Maëlys offering a 14-day trial for some creams, where I only had to pay $6.35 for shipping. I accepted the offer in good faith, but immediately after that, I was charged FOUR unauthorized amounts: three charges of $177.37 and one of $42.19, totaling $574.30. I NEVER agreed to pay that amount, and I NEVER authorized those charges. This kind of behavior is deceptive, dishonest, and completely unacceptable. It speaks terribly of your company and its lack of ethics. Charging people hundreds of dollars under the disguise of a “trial” is fraud, plain and simple. I demand a full and immediate refund. I will report this if necessary and make sure others know exactly what kind of business this is. Absolutely outrageous and infuriating.”

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Posted 1 year ago

“Great Customer Service every time I enter the Seekonk store . Everyone has a positive attitude and always willing to help when I have a question about product.”

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Posted 1 year ago

“This place. Sadly, you can only buy certain things at an Ulta store because I would never go there otherwise. The sales associates at this place are so incredibly rude it's unbelievable. They act like they are doing you a favor by helping you. They are retail workers and act like they are highly paid scientists and you're bothering them by asking a question. It's so weird.”

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Posted 1 year ago

“Cryslan, of Edgewater Ulta Salon, is the best in coloring my hair. The color is so beautiful that it looks natural. She also helped me about 1 year ago in correcting my hair color which was done on my own due to a mixup box color. She made me very happy when she was able to correct the color. Thank you. Fran”

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Posted 1 year ago

“I shop at Ulta all the time and have spent a near fortune (as my husband says) there. I went two several stores to get the Glamnetic nails and when I finally found a store that had them I picked up two packs because of the FREE offer. Which was clearly posted on every shelf. However as I checked out and asked about my so called FREE offer they said they didn’t have any more but if I wanted to purchase online I could. They told me this after I purchased. Then they said I’d have to get back in line to return the two nails. I couldn’t believe it! I won’t be shopping there any more, Sephora and Amazon here I come!”