Ulta Beauty Reviews

Name: Ulta Beauty
Rating: 2.83

2.8 Rating 422 Reviews

44 %

of reviewers recommend Ulta Beauty

Company Reviews

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Metrics

2.8

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Ulta Beauty 1 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love ulta they always have great products with great prices And their employee customer services is amazing!”

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Posted 1 month ago

“I Love shopping at Ulta. I have been shopping there and buying all products for many years. They have high end and drug store products, you can’t beat that all in one spot. Needless to say they have salon services available. I always recommend Ulta great customer service appearance of store and sales!!”

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Posted 1 month ago

“I like ultra it has all the products I need for beauty”

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Posted 1 month ago

“Love Ulta have been shopping there and buying all products since I purchased my first foundation 10/10”

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Posted 1 month ago

“I love Ulta!! It’s my go to store such affordable prices and deals, I highly recommend shopping at Ulta!”

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Posted 1 month ago

“Good products and prices”

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Posted 1 month ago

“I’m still learning about basic makeup and the employees always try and help my shades what goes and what doesn’t sit right with me”

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Posted 1 month ago

“Always find what I need, prices are great and employees are very helpful!”

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Posted 1 month ago

“Prices are great. The sales are EVEN better! Hair care products are a plus! Can’t beat Ulta.”

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Posted 1 month ago

“Always find what I need”

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Posted 1 month ago

“Always have what I'm looking for”

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Posted 1 month ago

“Love coming to this store always have everything I need”

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Posted 1 month ago

“they always have what i need”

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Posted 1 month ago

“I always find what I need.”

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Posted 1 month ago

“Always find what I need here, always leave satisfied.”

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Posted 1 month ago

“I absolutely love the in store coupons that ulta offers , the employees are always super helpful and there’s a vast amount of makeup to choose from 🥇”

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Posted 1 month ago

“I buy products every once in a while and usually enjoy them . And the store always has great service and sometimes good deals . Looking to start my new makeup journey !”

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Posted 1 month ago

“They had a lot of options, i came in looking to restart my whole makeup journey and they had everything i wanted & more ! i highly recommend!”

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Posted 1 month ago

“I always find what I need here great products for a great price definitely recommend”

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Posted 1 month ago

“been using their makeup for years and i love it so much nothing beats the make up from here”

Ulta Beauty 5 star review on 15th November 2025

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Posted 1 month ago

Ulta Beauty is rated 2.8 based on 422 reviews