Ulta Beauty Reviews

Name: Ulta Beauty
Rating: 2.68

2.7 Rating 304 Reviews

39 %

of reviewers recommend Ulta Beauty

Company Reviews

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Metrics

2.7

Based on 304 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 81%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Ulta Beauty 5 star review on 1st August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Life-Changing Concealer! I’ve tried dozens of concealers over the years, but nothing compares to Tarte Shape Tape! The coverage is full without feeling heavy, and it blends like a dream—especially under the eyes. It brightens my dark circles instantly and doesn’t crease or settle into fine lines throughout the day. What really impressed me was how long it lasts—easily 12+ hours, even in heat or humidity. A little goes a long way, so the tube lasts forever. I also love that it comes in a wide range of shades, making it easy to find the perfect match. If you’re looking for a flawless, long-wearing concealer, this is it. Worth every penny. I’ll never use anything else again!”

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Posted 3 weeks ago

“I received a small bottle of Idole perfume as a birthday gift from Ulta. What I love about Idole perfume is that while there is a rose scent, the jasmine and white musk make a perfect blend on your skin with a very lovely fragrance. I will enjoy wearing this and will purchase this product again. Thank You. Mary Jane Vano”

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Posted 3 weeks ago

“When I walk in there very helpful and show me around if I am lost”

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Posted 3 weeks ago

“Ulta is always helpful when im looking for new make up and my prefect shade. Affordable and very friendly! Always have a great experience with Ulta !”

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Posted 3 weeks ago

“I love getting my makeup goodies from there. Affordable and great!”

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Posted 3 weeks ago

“I loved Ulta very helpful and understanding about your skin and in general a good environment”

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Posted 3 weeks ago

“Always have what I want in stock and workers are always greeting and asking if we need help and giving us the best option for my needs!”

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Posted 3 weeks ago

“They were very helpful.”

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Posted 3 weeks ago

“Employees are very sweet and helpful and I love shopping here”

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Posted 3 weeks ago

“Amazing staff love everything about this place”

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Posted 3 weeks ago

“i came into ulta beauty during mid june and i loved the atmosphere of the ulta in austin texas.The workers are very kind,helpful and respectful.i recently went to a ulta in california when i was visiting and i realized that’s not only the ulta in georgetown is a amazing environment and store to shop at but every ulta is like that i have nothing but good feedback to give to ulta”

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Posted 3 weeks ago

“Love ultra is way better than sephora. Sephora is just to over priced”

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Posted 3 weeks ago

“Amazing costumer service 💗💗”

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Posted 3 weeks ago

“they had what i need and there was so many people to help i can’t wait to shop again i love this place”

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Posted 3 weeks ago

“I love ulta foundation makes my skin feel so soft and not cakey at all. Also there lip glosses are the best”

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Posted 3 weeks ago

“Ulta Beauty has wonderful prices for products that you will find expensive anywhere else. The people that work there are really nice. An are really helpful finding products that work for you.”

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Posted 3 weeks ago

“Ulta beauty has been my favorite shop I love the mix of affordable and quality brands that it offers. The workers are always the nicest and always willing to help. This is always my go to to find the best deals and products that work perfectly for me.”

Helpful Report

Posted 3 weeks ago

“Ulta Beauty is such a great place to shop for especially for necessities and Any makeup product that you’re looking for. However the employees aren’t always as helpful there’s usually always one or two who will help you with anything you need especially for testers etc.”

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Posted 3 weeks ago

“Stepping into Ulta Beauty is like entering a vibrant playground for makeup and skincare enthusiasts. The sheer variety of products, from drugstore favorites to high-end brands, is immediately captivating. Navigating the aisles, you're greeted by colorful displays, testers galore, and the occasional helpful staff member ready to assist with recommendations. Whether you're searching for a new foundation, experimenting with eyeshadow palettes, or stocking up on haircare essentials, Ulta offers a sensory-rich experience that caters to beauty lovers of all levels.”

Ulta Beauty 5 star review on 9th July 2025

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Posted 3 weeks ago

“Matched my correct foundation shade not only that the worker was very respectful and polite.”

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Posted 3 weeks ago

Ulta Beauty is rated 2.7 based on 304 reviews