Ulta Beauty Reviews

Name: Ulta Beauty
Rating: 2.81

2.8 Rating 446 Reviews

43 %

of reviewers recommend Ulta Beauty

Company Reviews

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Metrics

2.8

Based on 446 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2 out of 5
Returns & Refunds
Returns Process	Could Be Better

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Ulta Beauty 1 star review on 11th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love Ulta have been shopping there and buying all products since I purchased my first foundation 10/10”

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Posted 3 months ago

“I love Ulta!! It’s my go to store such affordable prices and deals, I highly recommend shopping at Ulta!”

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Posted 3 months ago

“I’m still learning about basic makeup and the employees always try and help my shades what goes and what doesn’t sit right with me”

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Posted 3 months ago

“Always find what I need, prices are great and employees are very helpful!”

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Posted 3 months ago

“Prices are great. The sales are EVEN better! Hair care products are a plus! Can’t beat Ulta.”

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Posted 3 months ago

“Always find what I need”

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Posted 3 months ago

“Love coming to this store always have everything I need”

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Posted 3 months ago

“they always have what i need”

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Posted 3 months ago

“I always find what I need.”

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Posted 3 months ago

“Always find what I need here, always leave satisfied.”

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Posted 3 months ago

“I absolutely love the in store coupons that ulta offers , the employees are always super helpful and there’s a vast amount of makeup to choose from 🥇”

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Posted 3 months ago

“I buy products every once in a while and usually enjoy them . And the store always has great service and sometimes good deals . Looking to start my new makeup journey !”

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Posted 3 months ago

“They had a lot of options, i came in looking to restart my whole makeup journey and they had everything i wanted & more ! i highly recommend!”

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Posted 3 months ago

“I always find what I need here great products for a great price definitely recommend”

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Posted 3 months ago

“been using their makeup for years and i love it so much nothing beats the make up from here”

Ulta Beauty 5 star review on 15th November 2025

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Posted 3 months ago

“I find high end and drugstore brands in one same place and love that and the customer service is great they always come up to me assisting me with anything help i need.”

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Posted 3 months ago

“I find high end and drugstore brands in one same place and love that for me. Saves me time.”

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Posted 3 months ago

“Great job with customer service”

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Posted 3 months ago

“I love going and getting all the good sales”

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Posted 3 months ago

“they had good products.”

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Posted 3 months ago

Ulta Beauty is rated 2.8 based on 446 reviews