Ultius Reviews

Name: Ultius
Address: 1201 N Orange St, STE 7038, Wilmington, DE
Rating: 4.90

4.9 Rating 1,338 Reviews

97 %

of reviewers recommend Ultius

Company Reviews

Questions

Metrics

4.9

Based on 1,338 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038
Wilmington, DE
19801

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It had been an excellent experience interacting with Delia. She is very efficient in her work and very professional, and she was able to answer all my concerns in a very efficient manner. Kind regards, Jaz”

Helpful Report

Posted 5 years ago

Thank you for taking the time to post your feedback! We appreciate hearing about your experience with Delia, one of our Client Success Specialists. She always goes above and beyond when interacting with clients!

Posted 5 years ago

“Delia was very prompt and professional!! I would definitely recommend her for your services. I couldn't be more pleased.”

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Posted 5 years ago

Thank you very much for posting your feedback regarding your experience with Delia, one of our Client Success Specialists! When it comes to our clients, Delia always goes above and beyond to deliver the best customer service possible.

Posted 5 years ago

“I have use Ultius quite a few times especially if I get in a jam. I’m overly excited with their performance. Recently, I had a last minute paper come up and Delia customer service was awesome as I asked many questions about the status of the assignment. She was very polite and talked me through the process! I’m beyond grateful!”

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Posted 5 years ago

Thank you very much for the 5-star rating and recommendation! We've enjoyed reading about your interaction with Delia. The customer always come first, so we're so glad Delia delivered exceptional support!

Posted 5 years ago

Thank you for taking the time to review our platform! Sometimes life happens, so we are happy we were able to assist. Also, we appreciate your feedback regarding your interaction with Delia. Delia is a gem! :)

Posted 5 years ago

“I am extremely happy with Ultius and Brittany. As a full time mom, Full time nurse, full time student, Ultius saves me time. Thank you Ultius.”

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Posted 5 years ago

Hi Catia! Thanks so much for posting your feedback regarding your experience with our online platform and Brittany. It sounds like you are very busy, so we're happy we were able to save you some time!

Posted 5 years ago

Hi Catia! Thank you so much for taking the time to respond to our survey. It sounds like you are very busy, so we're glad Brittany's customer service and our platform gave you some relief. :)

Posted 5 years ago

“Awesome service! Quick to respond to any issues. I will recommend this company to anyone.”

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Posted 5 years ago

Thank you so much for the 5-star rating and recommendation! :)

Posted 5 years ago

“I've been using Ultius for over 7 years now and have never been unsatisfied, great staff and great writers! Thank you Lizzy for always helping when needed!”

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Posted 5 years ago

Thank you so much for taking the time to post your feedback. We appreciate your loyalty, recommendation, and shout out to Lizzy! She's a valuable member of our Client Success Team because of her dedication to our clients. :)

Posted 5 years ago

“Ultius has greatly improved my life in so many ways! They write GREAT essays and I've never had any issues! Awesome concept and great writers! Lizzy has been great help!”

Helpful Report

Posted 5 years ago

Thank you very much for posting your feedback! We're so glad that you've never experienced any issues with our online platform. We have always maintained clients deserve 24/7 support, and we appreciate your shout out to Lizzy, one of our Client Success Specialists. :)

Posted 5 years ago

“Thanks Lizzy Z. for making my Ultius experience so awesome! Will definitely use Ultius again!”

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Posted 5 years ago

Thank you for the 5-star rating! We're very happy you took the time to offer your feedback and share your positive experience with Lizzy. We look forward to assisting you in the near future.

Posted 5 years ago

“Ultius is an awesome service. Been using it for a year now. Shout out to Lizzy Z. for being so awesome. Thanks Ultius!”

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Posted 5 years ago

Thank you very much for the 5-star feedback! We are grateful for your loyalty and appreciate your shout out to Lizzy, one of our outstanding Client Success Specialists.

Posted 5 years ago

“Everything was great and on time”

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Posted 5 years ago

Thank you so much for the 5-star rating! :)

Posted 5 years ago

“this writer met all requirements to what i needed for an example in a paper and on time.”

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Posted 5 years ago

Thank you so much for the 5-star rating and your recommendation!

Posted 5 years ago

“Excellent service and great customer service”

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Posted 5 years ago

Thank you so much for your recommendation and five star rating. We're very happy you took the time to offer your feedback and share your experiences with our customer service team. =)

Posted 5 years ago

“I have had multiple issues with them over the past few months and I am almost a weekly customer.”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to post your feedback. If it's okay, we'd like to get more information from you so our Client Success Manager can help resolve any issues. Please email support@ultius.com at your earliest convenience. We've also sent a private reply if you prefer to discuss your more recent experiences here. We look forward to hearing from you! :)

Posted 5 years ago

“Overall I have been extremely satisfied, I have only had one instance which was frustrating but the outcome was positive”

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Posted 5 years ago

Thank you so much for posting your feedback! We're glad to hear that we delivered a positive outcome, but we are so sorry for any frustration. If you'd like to discuss your situation with our Client Success Manager, please email support@ultius.com so she can assist. :)

Posted 5 years ago

“Sara was very considerate, courteous and knowledgeable. I had a positive experience with her.”

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Posted 5 years ago

Thank you for taking the time to share your positive experience with our Client Success Specialist Sara!

Posted 5 years ago

“Hello Lizzy, I have been a customer for more than a year now and I'm very happy with the company's service. Keep up the great work!”

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Posted 5 years ago

Thank you for the 5-star rating and recommendation! Our Client Success Specialist Lizzy thanks you too for the feedback. :)

Posted 5 years ago

“love this place”

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Posted 5 years ago

Thank you! We're so glad that we've met all your expectations. :)

Posted 5 years ago

“Great service, quick responses! Delia very helpful in answering all my questions”

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Posted 5 years ago

Thank you so much for leaving your feedback regarding our platform and your experience with our Client Success Specialist Delia! We really appreciate your recommendation!

Posted 5 years ago

“Exceptional timely service every time. I highly recommend these writers.”

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Posted 5 years ago

Thank you very much for responding to our survey. We appreciate your recommendation and your compliment for our platform's freelance writers!

Posted 5 years ago

“Excellent resource for help with research projects. Always responsive and work is done on time.”

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Posted 5 years ago

Thank you for your feedback! We really appreciate your compliments and recommendation. :)

Posted 5 years ago

Ultius is rated 4.9 based on 1,338 reviews