Ultius Reviews

4.91 Rating 1,262 Reviews
98 %
of reviewers recommend Ultius
Merchant Metrics
Customer Service
Communication Channels
Email, Live Chat, Telephone
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About Ultius:

Ultius is the global leader in connecting consumers with qualified American freelance writers for custom writing, editing, and business document preparation services.

MADE IN USA © Ultius, Inc.

Visit Website

Phone:

800-405-2972

Email:

https://my.ultius.com/support/contact

Location:

1201 N Orange St, STE 7038

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Anonymous
Anonymous  // 01/01/2019
Excellent customer service and support. Took care of every question and concern I had. I am still waiting for the order to be picked up by someone, but the chat support was great.
Alicia J was awesome, she was very helpful with this being my first time using Ultius she answered my questions and left me feeling comfortable with using the source.
I needed to pay for my request using two credit cards. I was able to complete the transaction with the help of Alicia J.

Thank you, Alicia J, forgoing the extra mile. It is not often that I receive great customer service, but you definitely did your job.

Again, thank you!
I was referred to Ultius by many people. Customer service is very helpful and quick to answer or fix any concerns. I highly recommend this company for projects.
Alicia, thank you for your time, i can say enough that you help me by answering all my questions, super helpful!!!! i would give an excellent if the had one!!
I am very satisfy and appreciate her services
Lizzy was excellent and very patient while assisting me with my concerns.
Liszt from customer service is super helpful and patient! I have ordered from Ultius multiple times and am always satisfied with what I receive
Hi i used the ultius service for editing, and after the 1st final submission i wasnt really happy with the results and the QA lead team came back and told me they found some similar content too..i then requested for a revision and i told them i want another writer. I was given another writer and they even put in some incentives for so another writer will be willing to take my order. I was really happy with the final draft after the revision.

Thank you Ultius
Lizzy Z. was great at responding to my refund inquiry.
Lizzy was very responsive and prompt with making adjustments to my order.
Reliable, fast and professional
Great work, fast and professional team
Fast and professional team
Very fast and professional
Lizzy was amazing
Lizzy was very helpful and gave me fantastic service. She worked with a sense of urgency and helped me to resolve my order issue.

Thanks, again!
LIzzy was very helpful in understanding my request and was able to accommodate my needs
Lizzy's customer service was exceptional, she is the reason why I am choosing you all over a cheaper place.
Lizzy was very helpful and informative.
Ultius is rated 4.91 based on 1,262 reviews